Speech Final Review Flashcards
(41 cards)
Interpersonal Communication
occurs between the sender and 1 other person
Intrapersonal COmmunication
occurs in your own mind (self-talk)
Message
information that is exchanged between communications
Sending Barriers
the sender says or does something that causes the receiver to stop llistening
Receiving Barriers
the receiver says or does something that causes the sender’s message to not be received
Paralanguage
attitude projected with the tone of a person’s voice
Channel
how the message is transmitted
Plagiarism
taking someone else’s work and using is as your own
Empathetic Listening
when the listener puts themselves in the speaker’s place
Sender
person who has a message to communicate / begins the communication process
Prior Knowledge
experience and information a person already possesses
Receiver
person who reads, hears, or sees the message / audience
Professional Communication
incorporates written, verbal, visual, and digital communication to provide factual information that is unstable in the workplace
Decoding
translating a message into terms the receiver can understand
Barrier
anything that prevents clear, effective communication
Evaluate
to judge the accuracy and truthfulness of spoken words
Literal
the person speaking means exactly what the words indicate
Inferential
you are to draw a conclusion from what is said
6 elements of the communication process
Sender, Message, Channel, Receiver, Translation, Feedback
3 communication situations
Interpersonal (you and 1 person)
Small Group (3 to 20 ppl)
Public (larger than 20)
Verbal vs. Non Verbal
Verbal - uses words
Non verbal - action, behavior or attitude, body language, touch
5 steps of listening process
Receive, Decode, Remember, Evaluate, Respond
5 types of active listening
Appreciative, Critical, Empathetic, Reflective, Deliberative
Communication Barriers
Sending and Receiving
