Speech test #4 Flashcards
(17 cards)
1 Type of Workplace Speeches
Committee reports
3 things to keep in mind : committee reports
- Acknowledge the REASON for work
- Discuss PAST WORK explored
- Present possible SOLUTION
4 types of ceremonial speeches
- Intros
- Toast
- Award Presentations
- Eulogies
Keep in mind : Toast
(wedding / birth / retirement)
- BRIEF solute, PERSONAL
- Look to FUTURE
Keep in mind : Award Presentations
(achievements / recognition)
- Refer to the OCCASION
- Description of PROFFESSIONAL achievements
Keep in mind : Eulogies
(funeral / commemoration)
- give unique ACHIEVEMENTS
- be PERSONAL and encouraging
- look to the PAST
What does an Entertainment speech to, and what 2 things make it differente
It entertains, makes thoughtful point in lighthearted measure
ENTERTAINING and CREATIVE
Ways to be entertaining in after dinner speech
- humorous story
- colorful language (descriptive)
- hyperbole (exaggeration)
- irony (opposite than expected)
- non-verbals
3 Analysis’ to analyze audience
Demographic
Situational
Phsycological
examples of demographic analysis
+ age + intellect
+ gender + occupation
+ religion + politics
+race + income
Situational analysis
- time of day?
- location / room size?
- size of audience
- 10:00 am on Tuesday
- 80% full room
- Larger the audience, more formal
3 keys of phsychological analysis (attitudes)
- Attitudes about topic
- Attitudes toward you
- Attitudes toward occasion
5 Types of Listening
1) Appreciative - pleasure / enjoyment
2) Empathetic - emotional support
3) Comprehensive - understanding
4) Critical - evaluate
5) Apathetic - without caring
4 Causes of poor listening
1) Not concentrating
- think about past experience
- reminded of smthing else
2) Listening too hard
- remember name/place/date
-miss big picture by focusing on specifics
3) Jumping to Conclusion
- put words in speakers mouth
- prematurely reject ideas
4) Focus on externamls
- judging by looks
-distracted by accent or manners
- clothing / jewelry messages
Listening process
- Selecting (of everything out there)
- Attending (to something specific)
- Evaluating (what we think of it)
—Frame of reference - what listeners filter everything a speaker says through - Remembering (if it’s important)
4 Listening Styles
1) PEOPLE oriented - feelings and emotions
2) ACTION oriented - get to point, logical, organized, responsive
3) CONTENT oriented - facts, details, info then decide to agree
4) TIME oriented - want quick and brief message
In summary
Good communication is not just the listener’s responsibility. Speakers may need to adjust their speaking style for diff listeners if their goal is good communication with them.
