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Question 1

Explaining VL to a client

Answer 1

The window cleaner is not an employee of ABC but the company will still be responsible for your injuries if they did not take reasonable steps to ensure that it was safe to hand over the window cleaning tasks to Mr. XYZ and check his work.

Question 1

how to simplify OLA for clients

Answer 1

As you were a customer in (x’s) store, the company had a legal responsibility to take reasonable steps to ensure your safety whilst you were on their premises. In order to bring a successful claim against (x), you will have to show that Maiden failed to take those reasonable steps and that, as a result, you suffered a loss.

Question 2

Explaining con neg to a client

Answer 2

I must also advise you that, if the court finds that (ABC Plc) or Mr H are legally responsible for your injuries, the compensation payable to you will be reduced if the judge decides that you contributed to the accident in some way.

Question 3

Good throw in for next steps in PI claim / what must defendant usually keep?

Clue; Evidence

Answer 3

The law requires (CYZ) to keep an accident book so we will contact them to tell them that we are representing you and to ask for details of what was written for this incident.

Question 4

client-friendly synonym for negligence

Answer 4

FAULT