Staffing and Scheduling & The Personal Selection Process Flashcards

(72 cards)

1
Q
  • The setting of a long term goals
  • is type of personnel needed to meet the labor requirements
  • special important phase
A

Staffing

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2
Q

Provides necessary support to the primary activities of the organization

A

Anchillary

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3
Q

5 Department of Anchillary

A
  1. Labortory Department
  2. Pharmacy Department
  3. Radiologist Department
  4. Nutrition and Dieteries
  5. Health Information Management
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4
Q

This refers to the range of skills and activities

A

Skill Variety

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5
Q

The employee will be a better role, motivated more, and better enchanted skills

A

High Skill Variety

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6
Q

Monotous, reptitive, boring, lead the employee to become unsatisfied and unmotivated

A

Low Skill Variety

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7
Q

This dimension measures the degree to which the job requires completion

A

Task Identity

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8
Q

This looks at the impact and influence of a job

A

Task Significance

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9
Q

This describes the amount of individual choice and discretion

A

Autonomy

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10
Q

This dimension measures the amount of information an employee receives about his or her performance

A

Feedback

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11
Q

The extent to which people believe that their job is meaningful

A

Experienced Meaningfulness of the Work

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12
Q

The extent to which people feel accountable for the results of their work.

A

Experienced Responsibility for the Outcomes of Work

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13
Q

The extent to which people know how well they are doing

A

Knowledge of the Actual Results of the Work Activity

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14
Q

Relief from boredom

A

Job Rotation

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15
Q

Increased responsibility wider range of duties

A

Job Enrichment

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16
Q

Extension of work plus additional tasks to obtain a complete unit

A

Job Enlargement

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17
Q

Breaking down into small sub-parts

A

Work Simplification

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18
Q

The job is simpilified by breaking it down into small subparts

A

Work Simplification

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19
Q

Is a job design process by which employees roles are rotated in order to promote flexibility

A

Job Rotation

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20
Q

This is a horizontal expansion in a job

A

Job Enlargement

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21
Q

Increases the employee’s autonomy and it is also called as vertical expansion

A

Job Enrichment

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22
Q

It should be competency based and reflects any skills needed

A

Job Description

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23
Q

Employees tasks that much be completed in order for a business or organization

A

Basic Core Task

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24
Q

Sets of abilities and knowledge used to perform practical tasks

A

Advanced Technical Skills

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25
Mainly focusing on managing skills
Supervisory Responsibility
26
Five key sections common to most job descriptions:
1. Job Title 2. Minimum qualification and desired worker skills 3. Job duties 4. Responsibilities and accountability 5. Job Relationships
27
Specific job duties must be identified to ensure that thd incumbent undertakes what he or she is to do
Job Specification
28
Pros of Generalist
1. Staffing flexibility 2. Entry level opportunities 3. Breadth of knowledge
29
Cons of Generalist
1. Increased resource allocation to maintain and document staff competency 2. Entry level, as staff gain experience in tenure 3. Lack of depth
30
Pros of Specialist
1. Depth of Knowledge 2. Carrer ladder oppurtunity
31
Cons of Specialist
1. Narrow base of experience 2. Limited flexibility in scheduling
32
Can be simple or complex depending on the level of the position.
Search Process: Search Committee
33
Interviewed by the supervisor and manager
For Entry Level Position
34
Interviewed by the formal search committee
For the supervisory level or above
35
In search process: Advertising
The advertisement should be 1. Concise 2. Starting the job educational requirements 3. Any applicable licensure of certification requirements 4. Brief summary of the main job responsibilities
36
Three Common Techniques of Screening Resume
Group 1 Group 2 Group 3
37
Consists of those individuals who have outstanding qualifications
Group 1
38
Includes those who meet just the minimum qualifications
Group 2
39
Includes those individuals who do not meet one or more qualifications
Group 3
40
Key points to consider when reviewing resume are
Spelling, grammar, and syntax
41
The laboratory manager must assess the needs of the laboratory
Job Staffing
42
Match the people presently working in the laboratory with current workload requirements
Staff Scheduling
43
Can Improve or increase staff retention while continuing to pythe services required of the laboratory
Life Work Balance
44
Scheduling processes are reviewed to provide options and opportunities
Metrics for Success
45
Allows to meet workflow quotas
Reporting Efficiency
46
Amount of time to complete a process
Turnaround Time
47
Automated: 100 tests for 8 hours Manual: 50 tests for 8 hours
Productivity Measurement
48
Impact on Staff
Scheduling Process
49
Staffing and Scheduling are very dependent on the:
* Locale * The availability of technical staff * The practice patterns by physicians * The service lines offered by the healthcare facility, and patient expectations
50
Steps in Making Schedule
1. Plan a Schedule Management 2. Define Activities 3. Sequences Activities 4. Estimate Activity Resources 5. Estimate Activity Durations 6. Develop Schedule
51
Based on the practice eight bour shifts which depend upon the demand and the availability of personnel
General Comments on Staffing and Scheduling
52
Need Assessment
Requirement and Selection of Employees
53
First step in selection process
Initial Screening
54
Education, experience, and licensure examinations
Minimum Criteria
55
Process by which a job vacancy is identified
Requirement
56
Outline of the role of the job holder
Job Description
57
Outline of the skills and qualities required of the post holder
Person Specification
58
Steps involves in choosing people who have the right qualification to fill a current or future job opening
Selection Process
59
Are responsible for the hiring of individuals
Manager and Supervisor
60
Define and guide the managers in selecting applicants
Human Resource Management
61
Steps in the Selection Process
1. Posting or advertising job vacancies 2. Receptions of applications either in person or inwritting 3. Preliminary interview steps in the selection process
62
Pre employment interview: Interview questions
Personal, history, education background, volunteer activities, work experience
63
Measures the ability of applicant in doing their task
Performance Tests
64
Include general reasoning and mental abilities like memory and inductive reasoning
Intelligence Tests
65
Interventory of the likes and dislikes of the applicant in relation to their work
Interest tests
66
Pointers in personnel selection
Employment
67
It is the introduction of the employee to his new environment
Personnel Operation
68
It consists of periodic written reports on employees performance
Personnel Evaluation
69
Is the advancemen of an employer to a better job better in terms of greater responsibility
Promotions
70
For the protection of both employee and employer
Disciplinary Dismissal
71
Provides a ready reference to an employee
Personnel Records
72
8 Personnel Records
1. Job Description 2. Education 3. Experience 4. Qualifications 5. Length of Employment 6. Job References 7. Written Reprimands 8. Comments and Personal List