Stake President Flashcards
(127 cards)
1
Q
A father made a mistake on his daughter service, mission application, and needs it back.
A
Your priesthood leader needs to request it. If he calls, we will be able to help him immediately.
2
Q
I have a general finance question for my daughter’s mission. Can you help?
A
Maybe :-) missions are $400 a month, they are prorated first month and last month, your Ward Clerk can tell you how much is in her account.
3
Q
What is the name of the Mail guy and where does his attorney son live?
A
Bruce – Spring, Texas – vacationed in Dubai!
4
Q
This is admission office, calling about a missionary who is still showing up in our system…
A
I’ll connect you with Chloe one moment. 2-4057
5
Q
Who serves at the front desk? (In level of seniority)
A
DeAnne Green W, Kim Cowley T, Paula Robbins W, Tracey Lash M, Kelli Ayre sub, Marilee Page F, Ann Hallows Th, Heidi Poulter Th, Becky Hanson F,
Retype list.
No logical order & mistakes
6
Q
I am a service mission leader Colleen about young missionary opportunities
A
I will connect you with Sister Stokes 3-2364
7
Q
I need to order clergy cards in German
A
OK, I will connect you with the MTC who handles ministry certificates 4-2994
8
Q
This is a Stake President – I have a service Missionary who needs to be releasedl
A
OK, I will connect you with Kimball Hansen 2-2724 (Why not Sister Stokes?)
9
Q
I am a stake president and I have a senior service Missionary who needs to be released
A
OK, I will connect you with Mark Pendleton (why? VA?)
10
Q
My son is in Kauai and needs a blessing. Could you connect me with the Mission office?
A
OK. I will look up which mission includes the island of Kauai and then I will give you their phone number and email address.
11
Q
This is Mele Colleen. Would you set up conference room 312 for Elder Bassett and two others? It needs to be ready at noon.
A
OK, I will set up three water bottles and a basket of savory snack snacks as well as sweet snacks
12
Q
My mission call changed so instead of attending the London MTC I will be attending the Provo MTC. I need to know what date I will start.
A
OK, I will connect you with MTC scheduling 4-2993
13
Q
This is a mission office calling, trying to help our mission president. Fill out a recommend for one of the missionaries patriarchal blessings.
A
OK, I will connect you to global services 2-3500
14
Q
Hi, I’m curious to know when Mission calls go out?
A
The majority of Missionary calls go out on Mondays.
15
Q
This is a Bishop. During the application process should the medical papers be mailed or handed in?
A
I will connect you with pre-field
16
Q
Hi, I’m wondering when I will receive my Mission assignment.
A
Your stake President can look online and let you know where it is in the process.
17
Q
I am a parent who is upset with our stake president for recommending my child’s call as a service Missionary
A
We invite you to share the details of your concern in an email. The address is Missionary Dept@…
18
Q
I am a former Mission president and I would like a list of all of my Missionaries who served with me.
A
We don’t have a list for you, but if you log into your Church account, you can connect with the missionaries who have made their contact detail available to you.
19
Q
Who is the fun Polynesian who has challenged me to do a little bit of tai chi every day?
A
Her name is Lei (lay)
20
Q
I’m going to be serving in the Tallahassee Florida mission and when trying to input my driving record, the link that I’m clicking on is not working…
A
Send email (to whom?)
21
Q
I can’t open my Mission call!
A
OK, I will connect you with technology 2-3500
22
Q
I have a concern about the senior mission that I will be serving soon
A
OK, please send an email with the details to Senior missionary pre-field @… and cc: Michelle Marsh (is there a dot between her names?)
23
Q
A
24
Q
Who just got a really good haircut for curly hair?
A
Whitney! And she works with a Ginger who is super Smiley. They are Bee Gees minions.
25
I submitted art to the Church Magazine’s nine years ago and want to get back into it…
???
26
I am a mistake President with a question regarding a service Missionary
I will connect you with Kimball Hansen who covers all service Missionaries 2-2724
27
What is the name of the sweet sister Missionary who fell down, who had a car accident, who has lots of medical issues going on?
Sister Lund, who lives in the Brigham apartments. She serves full-time and has nine more months to go.
28
I am a parent who is upset about my son’s mission. Who can I talk to?
Contact your Stake president. He has resources and can get the help for your son that he needs. He needs to know what’s going on and then he can get help.
29
What does two mean?
240
30
What does three mean?
353
31
What does seven mean?
422
32
I need to send my Missionary something to their Mission office. May I have the Mission office address?
Sure thing! Which mission is your Missionary serving in? OK, I will look up the delivery address. Please hold…
(CDOL)
33
What is the main phone number and what is the Missionary Dept phone number?
2401000 & 240-2222 I think
34
My child has not started at the MTC yet, but our family is moving so I need to give you our new address
OK, I will make a note of your change of address. What is the Missionaries’s full name? And what is the new address? (Give to Dawn)
35
Hi! I begin my mission in three days and I still haven’t received my badge.
OK, I’ll connect you with the department at the MTC in charge of badges. One moment. 4-2994
36
I’m curious to know why I will only be spending three weeks in the MTC when my friend will be spending six weeks
That is a great question! I’ll connect you with the MTC’s department regarding language assessment 4–2942
37
Hi, could you give me the main number for the MTC?
OK, I will give you the main number for you to write down and I will also connect you… 4-2900
38
Hi, I begin my mission in just a few days and still haven’t received my debit card…
OK, I’ll connect you with the MTC department in charge of debit cards one moment please 4-2994
39
Hi, I am a clerk calling from a foreign country with a question.
OK, the best resource will be contacting your area office.
40
what should I do if a call doesn’t go through?
Dial the cell phone but stay on the line explaining that the office line wasn’t working so is it OK if I transfer a call to him/her?
41
Who is the person who looks like Toni Van Warner, realtor extraordinaire!
Her name is Sherry and she is the assistant forboth Jorg and Hans
42
I have a travel question for senior Missionaries
I’m guessing I send this to travel and not Senior Missionary Department, right?
43
May I please have the Mission office number for xxx Philippines?
CDOL to find which mission covers the city xxx…
44
This is a Stake president calling from Riverside California Mission with a question regarding a vehicle…
OK, I will connect you with your infield rep Steve McConkie. Please hold…
45
This is a stake president, and I am calling regarding the status of an application…
Pre-field
46
I have a Missionary, who is asking how to begin my plan prior to returning home
OK, I will connect you with Patrick Cannon at 2-0251 or, you can send an email to my plan support@…
47
Who works at the front desk on Fridays beginning in August?
Becky Hanson a blonde but not a tennis player but someone Kim recommended to Serve in the Missionary Dept
48
Hello, this is a mission office calling… I am not seeing a Missionary in my system yet…
OK, I will connect you with technology at 8-6187
[bottom right]
49
Who is the ginger who works on the north side of the building? Her last name is ball like Lucille Ball.
Her name is Caitlin and she looks exactly like my future grandchildren will look. I’m excited :-)
50
Who is the new relief Society president with buns on both sides of her head?
Her name is Rachel and she works for Elder Jackson in Missionary Medical
51
Who is the tall blonde with beach waves and a tan who looks like Reann?
Her name is Sarah and she has three little girls and her sixth grader is performing Shakespeare!
52
Who is the smart brunette wearing glasses and slacks? Who updates our snacks?
Susan!
53
Who has dark brown hair cut straight across in bangs?
Kirsten, who works with pre-field
54
Who goes to lunch with Kirsten and Work in pre-field with Kirsten and has a ponytail?
Jenna
55
I mistake President calling about a temporary reassignment a.k.a. visa wait
OK, I will connect you with Sarah or Tyler at 2-9680 or 3-6064
56
Hello – this is a Mission office calling. I have a question about one of our Missionaries itinerary.
OK, I will connect you with travel at 25111 (They answer calls from 9 AM until 3 PM but send any emergencies to that number and feel free to give it out because Terri will respond)
57
Hi, this is a financial secretary, calling about a medical reimbursement. The state president has agreed to support the Missionary and I need the code for Ecuador.
OK, I will connect you with IMOS at 23084
58
Hello, I’m a senior Missionary with a medical question
OK, what type of medical question ?is this regarding immunizations or is this a doctor question or is this a question regarding insurance?
Senior immunizations are at 73769… Health insurance questions are at 801… If you would like to speak with a medical doctor, his phone number is 480…
59
I can’t read my mission call because it was sent in Tongan… Because it was sent in Mandarin…
OK, I will look into that for you. What is the Missionaries full name? And what is your phone number? It will take a few days to update the language of your mission call, OK.
(Then give it to Dawn)
60
I’m a mistake President with the Missionary who start date is July 7 but their flight information is July 6. Won’t he be doing home MTC on July 7?
One moment, I will connect you with pre-field
61
Hello, I’m a senior missionary who needs tech-support because my portal is not working properly. I am in the Canada Montreal mission.
OK, I will send you to global services at 2-3500
62
I am furious! We had to physically remove two of your missionaries last night
I am so sorry to hear that, let me get the phone number and email address to your local Mission office so that you can address this with their mission president.
63
How do I void a check?
…
64
What do we do upon arrival?
Boot up the old-fashioned desktop, log in with church credentials, open Chrome and then open a bunch of tabs with Outlook, CDOL, etc
65
Have I added my face to my Outlook account yet?
The instructions are in my original training – orientation notes
66
Hello, I am a state president who needs to change a Missionary from a prosyliting mission to a service mission.
OK, which mission is he currently serving in? I will connect you with the infield representative now…
67
Hi, I am having trouble in the portal with the driving record link…
OK, I will connect you with global services 2-3500
68
Hi, I’m a stake president calling about a missionary who came home with mental health issues and is now a service Missionary
OK, I will connect you with Kimball Hansen 2-2724
69
Hi, I’m a stick president calling about a missionary to determine whether he’s capable of serving or not…
OK, you can contact family services who can provide a pre-mission assessment
70
Hi, I’m a bishop who has a Mission applicant who has moved since beginning the application process
I will connect you with pre-field
71
Hi, when will my email begin working?
Your email will be activated once you begin MTC
72
Hi, I’m a mother of a Missionary and I need to change my insurance
OK, I will connect you with DMBA
73
Hi, I’m a stake President with a Missionary who has the same gender attraction
Has this Missionary entered the MTC yet?
74
Hello, this is a mission office calling with a finance question. We need to change our vendor.
OK, you can email Mission finance at…
75
Hello, I’m looking for missionaries who are serving in the humanitarian program
OK, where do you live? I can look up Mission headquarters for you.
76
Hi, I’m a stake president with a missionary coming home from his mission early
OK, which mission is he currently serving in? I will connect you with the appropriate infield representative… (Chile Roger Manning) (Use cell since his office # isn’t working)
77
This is a stake president calling. I have a conflict about a call that one of my Missionary candidates has received.
OK, I will connect you with pre-field
78
I’m a mistake President with a question regarding a Mission applicant
OK, is this a young missionary or a senior missionary?
79
Hi, I’m going to meet my Missionary in Taiwan. Will you send me the street address so that we can book a hotel nearby?
Sure thing, I will look up that office address for you now. Please hold.
80
Hello, this is a stake president calling about the status of a mission call
OK, is this for a young missionary? I will connect you with pre-field.
81
Hi, my son just tore his ACL and needs to go to rehab, which is great because it will give him another month to learn his language…
OK, your state president can look at different options for your son as he recuperates
82
Hey, this is a state president and I have a missionary candidate who’s been waiting for months for their call…
I will connect you with pre-field right now President
83
The driving qualifications portal link is not working
I’ll connect you with global services at 2-3500 (connect quickly for technology and portal HELP! so they can hear the menu)
84
This is a Mission office calling. I need to change the timeframe in my system for a missionary serving 24 months not 28 months.
OK, I will connect you with Kim Daines 2-7679
85
Hi, I’m a steak for President calling about a candidate with same gender attraction…
OK, I will connect you with Justin Shepherd at 2-6298
86
Hi, I’m looking to talk with Todd Beer in the Missionary Dept please
OK, let me look up his office number for you…
87
Hi, this is a stake president. I have a Missionary who has come home and has been released and now is ready to return to his mission.
Wonderful! I will connect you with Erika crab at 2-1958
88
Hi, I have a question about one of my Missionaries. This is a stake president. This missionary returned home due to mental health and is ready to be reinstated
OK, I will connect you with Kimball Hansen at 22724
89
Hi, this is a Stake president calling about a missionary who needs to come home because of a medical issue…
OK, which Mission are they serving and currently? I will connect you with their infield representative.
90
Hi, I’m a mistake President calling about one of my missionaries who is serving currently…
OK, which mission are they in currently? I will connect you with their infield representative.
91
Hi, this is a Bishop or a Stake President and I have a problem with one of my Missionaries who is in the MTC
Which MTC is this? If it’s Provo, Peru, Mexico, or Brazil I will connect you with Tom Warne at 2-2737.
92
Hi, I’m a Ward Clerk and I’m calling about a Missionary who is currently serving and we need to change the date for the Missionary or change the amount charge to the Missionary
OK, I will connect you with Chloe if it is before 2 PM
93
Hi, this is a mission president calling about a visa waiting missionary
OK, I will connect you with Sarah 2-9680
94
Hi, I am a parent and I have a question about my child’s mission…
Your state president is the best resource. If the parent isn’t happy with that, they are invited to send an email to Missionary.pre-filled @…
95
Hi, I need to verify the fact that I have a gap in my work experience because of my mission so who do I talk with about that?
I will connect you with Dan at 2-2378
96
Hi, I’m a mission office Colleen about a reassignment because of visa waiting
OK, I will connect you with Sarah at 2-9680
97
Hi, I’m a mistake President or Bishop calling about an undocumented Missionary or someone with immigration status issues
OK, I will connect you with Devin at 26851
98
Hi, this is a mistake. President and I have a legal question.
OK, I will connect you with Chris at 2-1236
99
Hi, I’m a regular person calling about auto insurance
OK, I will connect you with Saul at 2-9755
100
Hi, I am a regular person Colleen about my MSF card; my debit card
OK, I will connect you at 2-5544
101
Hi, I’m a regular person and a family trust wants to help support my missionary. Who should I talk with about that?
OK, I’ll connect you at 22554 and I also have the unit number for you that I will look up in CDOL
***???***
102
Hi, I’ve overpaid for my Missionary or I’ve underpaid for my Missionary, what do I do?
 I will connect you with global services at 2-3 500 quickly so that you can hear all of the options
103
Hi, I need to change the funding unit of a missionary who is currently serving
OK, I will connect you with finance. Be sure to choose option 2
8-6493
104
Hi, I am a mission office calling about Missionary finance
OK, I will connect you with McKenzie ***???***
105
Hi, I’m calling because I haven’t received my language material
OK, I will connect you with the MTC 7-3897
106
Hi, I’m curious to know when my missionary will begin at an international MTC
OK, I will connect you with Bailey for-2928 or I can give you an email address I mtcspec@…
107
Hi, I am a mission president or some other priesthood authority. have a question about the my plan program
OK, I will connect you with Patrick Cannon at 2-0251. I also have an email address my plan support at…
108
Hi, I’m calling about light the world
Wonderful! I will connect you with Tom at 2-8897
109
Hi, I’m calling about the Giving Machine
Wonderful! I will connect you with Carl at 2-0211
110
Hi, I’m a senior Missionary with a question
Great! I will connect you with the senior Missionary Department 2-0897
111
Hi, I’m a senior Missionary calling about immunizations
OK, I will connect you with Joanna at 7-3769
112
Terrific! I will connect you with Joanna at 7-3769
113
Hi, I’m a young Missionary with an immunization question
OK, I will connect you with Todd Cope at 7-4113
114
Hi, I need to talk with a medical doctor
OK, I will connect you with Dr. Reeder at 480…
115
Hi, I’d like to talk with someone in Missionary medical
OK, I will connect you with DMA at 8:01…
116
Hello, I have a question about my type one diabetic app on my Missionary phone
OK, I will connect you with Taylor at 2-8348
117
Hi, I’m a service mission leader and I have a question about options for young Service missionaries.
OK, I will connect you with sister Stokes at 3-2364
118
Hi, I have a question about a senior service mission
Aren’t all senior missionaries considered senior service missions? But the phone number is different… This one is 24914.
119
I’m a Mission office calling with a question about IMOS or mobile devices
OK, I will connect you (very quickly so they can hear all of the options 2-3084)
120
Hi, this is a Mission office calling and I have a question about our area books
OK, I’ll connect you at 8-6187
121
Hi, I have a question about travel or my visa
OK, it’s between 9 and 3 PM so I will connect you at 25111 (if it’s after three should I not send the call to them… unless it’s an emergency?)
122
I am having trouble with my email and I am a missionary
OK, I will connect you 2-4357 (fast because there is a menu for them to hear)
123
Yikes! I need help with the portal
OK, I will connect you with global services at 2-3500
124
Hi, I have a question about visitor centers
OK, I will connect you with Jason at 2-4062
125
126
127
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