stakeholders

Question 1

What do employees contribute to a business and what do they want to get from it?

Answer 1

• they contribute their skills and time to help the business do what it does
• they want to make money, learn more skills and get promoted

Question 2

What do managers contribute to a business and what do they want to get from it?

Answer 2

• they manage what happens in certain areas of the business, come up with ideas, and make sure their subordinates do theur jobs
• they want to make money, get promoted and make sure the busines suceeds

Question 3

What do owners contribute to a business and what do they want to get from it?

Answer 3

• They contribute by making sure everyone is doing what they’re supposed to
• They want their business to suceed and make as much money as possible

Question 4

What do customers contribute to a business and what do they want to get from it?

Answer 4

• they contribute by putting money into the business

- they want quality products and service

Question 5

What do suppliers contribute to a business and what do they want to get out of it?

Answer 5

• they contribute by providing resources and stock that the business needs
• they want to be paid well and on time

Question 6

What does the local community contribute to a business and what do they want to get from it?

Answer 6

• they contribute by putting money into the business

- they want the business to not make litter and nosie

Question 7

What does the government contribute to a business and what do they want from it?

Answer 7

• they contribute things such as a rubbish collecting service, public transport for staff and customers, roads, etc.
• they want the business to pay them tax

Question 8

What do finance providers contribute to a business and what do they want from it?

Answer 8

• they contribute money

- they want to be paid interest

Question 9

What is the impact if employees are well engaged/poorly engaged?

Answer 9

• if well engaged, they will work harder, leading to happy customers
• if they are poorly engaged, they won’t work hard enough, leading to un happy customers

Question 10

What are the impacts if customers are well engaged/ poorly engaged?

Answer 10

• if well engaged they will want to use the business and spend moeny there
• if poorly engaged they will not want to use that business and amy go to others, competitors

Question 11

What is the impact if shareholders are well engaged/ poorly engaged?

Answer 11

• if well engaged, they may buy more shares, therefore giving the business more money.
• if they are poorly engaged they may sell their shares, making the business lose money

Question 12

What is the impact if the local community are well engaged/ poorly engaged?

Answer 12

• if well engaged, they will use the business and spend their money there.
• if poorly engaged, they would not use that business and spend their money elsewhere

Question 13

What is the impact if the suppliers are well engaged/poorly engaged?

Answer 13

• if well engaged, they will deliver the products as they are supposed to (on time, etc.)
• if poorly engaged they will not sell them their products