Standards And Ratings Flashcards
(12 cards)
What are michelin stars and ratings?
Michelin stars represent outstanding food and another goal for many chefs and restaurants. Michelin inspectors are anonymous, and most of them are former chefs that have received a high-level of training.
What does a one star michelin rating consist of?
Very good cooking in its category, the food is of a consistently high standard, and visiting the restaurant is well worth your time.
What does a two star michelin rating consist of?
Excellent restaurant and cooking – the food and preparation skills are of a
high quality. The restaurant is well worth a visit.
What does a three star michelin rating consist of?
An excellent restaurant, and the cooking, food and preparation skills are of a high quality. The restaurant is worth a visit for a very special occasion.
What 9 key areas are AA hotel ratings assessed on?
Hospitality, Services, Bedroom, Bathrooms, Cleanliness, Food, Exterior, Public areas/Dining rooms, Restaurants
What does a one star AA rating hotel consist of?
▪ At least five letting bedrooms, all with private facilities.
▪ Open seven days a week.
▪ Clearly defined reception area.
▪ Restaurants serving breakfast seven days a week, and evening meals five days a week.
▪ A licenced bar.
What does a two star AA rating hotel consist of?
▪ At least five letting bedrooms, all with private facilities.
▪ Open seven days a week.
▪ Clearly defined reception area.
▪ Restaurants serving breakfast seven days a week, and evening meals five days a week.
▪ Higher standards of hospitality, cleanliness and maintenance.
What does a three star AA rating hotel consist of?
▪ Once registered, customers always have access during the day and evening without the use of a key.
▪ Access available before 7:00am and after 11:00pm via reception.
▪ Food served six evenings a week.
▪ Room service for drinks and snacks during the day and the evening.
▪ En-suite facilities in every bedroom.
▪ Internal telephone system.
▪ Wi-Fi in all public areas.
What does a four star AA rating hotel consist of?
▪ 24-hour room service
▪ Restaurant open to residents and non-residents for breakfast and dinner every day of the week.
▪ Higher staffing levels.
▪ Wi-Fi in bedrooms.
▪ 24-hour access.
▪ En-suites with thermostatic showers.
▪ Enhanced service such as afternoon tea, assistance with luggage or meals at lunchtime.
What does a five star AA rating hotel consist of?
▪ Excellent customer care and services with well structured and committed workers.
▪ Multilingual receptionists.
▪ Additional facilities, spa and permanent luxury suite.
▪ Enhanced services such as valet parking and concierge.
▪ Restaurant open every day for all meals.
▪ Baths in at least 80% of the bathrooms.
▪ Open all year round.
▪ A wider range of luxury toiletries and bathroom accessories for guests.
What are AA hotel star ratings?
In the UK, hotels are rated from one to five stars. Star ratings are mainly assessed on Hospitality, Services, Bedroom, Bathrooms, Cleanliness and Food.
