STAR Flashcards

(47 cards)

1
Q

Name a time you had a project that you were stuck on, and what you did going forward.

A

Coalition - Pricing Case

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2
Q

Name a time you provided a work-around?

A

Coalition - Pricing Case

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3
Q

Tell me about a time you solved a problem in an innovative way that no one else thought of.

A

Coalition - Pricing Case

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4
Q

Tell me about a project you did that was meant to impact a company OKR.

A

Contracting SOP

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5
Q

Describe a time you had to deal with a process at work that you didn’t agree with.

A

Contracting SOP

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6
Q

Experience working with cross-functional teams.

A

Contracting SOP

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7
Q

Tell me about a time you optimized a process.

A

Contracting SOP

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8
Q

What is the most difficult feedback you had to give someone and how was it received?

A
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9
Q

What value do you relate to the most and why?
How do you best represent?
Listen First

A

Lower Net Cost of Care Strategy

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10
Q

How do you generate buy-in from different parties and stakeholders?

A

Lower Net Cost of Care Strategy

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11
Q

What’s your approach to creating a great customer experience?

A

Lower Net Cost of Care Strategy

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12
Q

Tell me about a time you were able to convince someone of an idea you had despite their refusal at the beginning, and how you did it.

A

Lower Net Cost of Care Strategy

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13
Q

Tell me about a situation where you didn’t communicate well, how you corrected that, and what the ultimate outcome was.

A

Lower Net Cost of Care Strategy

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14
Q

How do you keep yourself organized?

A

Manufacturer Rebate Model

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15
Q

Give me an example of a time you asked for feedback.

A

Manufacturer Rebate Model

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16
Q

How have you developed someone?

A

Manufacturer Rebate Model

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17
Q

Give me an example of when you had to deal with feedback? Tell me about a time you received difficult feedback, and how did you handle it/how did you turn it around?

A

Manufacturer Rebate Model

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18
Q

How do you stay organized and manage time?

A

Manufacturer Rebate Model

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19
Q

How do you tell stakeholders that the deadline needed to be pushed?

A

Manufacturer Rebate Model

20
Q

Can you share an example of a project plan that you created?

A

Manufacturer Rebate Model

21
Q

“What value do you relate to the most and why?
How do you best represent?
Communicate Honestly”

A

Manufacturer Rebate Model

22
Q

Can you share an example of a situation at work, in which you were overwhelmed with complexity? What did you do?

A

Contracting SOP

23
Q

Tell me about yourself.

24
Q

Please describe a time when you utilized one of the company’s values in a previous role.

25
Why do you want to work for Alma? What interested you in this role at Alma?
26
What interests you about the mental health industry?
27
Tell me about a time when you failed.
Network Configuration Correction
28
Tell me about a time you had a difficult customer problem.
Network Configuration Correction
29
Tell me about a time you stepped in to fix a process or problem even though it wasn’t your main priority.
Network Configuration Correction
30
Give me an example of when you had to help a customer with a difficult problem?
Network Configuration Correction
31
Give me an example of when you had to deal with conflict in the workplace? Tell me about a team there was a conflict with another team member and how did you handle it/resolve it.
Network Configuration Correction
32
Tell me about a difficult conversation you had with a colleague and step by step talk about how you reached resolution.
Network Configuration Correction
33
What was a mistake that you made at work, and how did you resolve it? Can you give an example of a time when you made an error at work and what you did to rectify the situation?
Network Configuration Correction
34
Can you share an example of a project that did not go as planned? How did you cope? What did you learn?
Network Configuration Correction
35
"What value do you relate to the most and why? How do you best represent? Embrace Change"
State of New Jersey RFP
36
"What value do you relate to the most and why? How do you best represent? Build Equity"
State of New Jersey RFP
37
What does DE&I mean to you and why is it important? Use personal impact and thoughts.
State of New Jersey RFP
38
How would you, personally, incorporate diversity practices into the workplace?
State of New Jersey RFP
39
Can you tell me about a time when there was a big change in direction? How did you handle it?
State of New Jersey RFP
40
Give me an example of when you had to deal with change in workplace/role change/sudden change/change in project.
State of New Jersey RFP
41
How do you introduce new technologies?
State of New Jersey RFP
42
Name a time you provided an equitable experience.
State of New Jersey RFP
43
"What value do you relate to the most and why? How do you best represent? Act like an owner"
State of New Jersey RFP
44
What was customer feedback that you were surprised to hear?
Sudden Turns in Negotiations - Contracting Case
45
Give me an example of when you had to pay close attention to detail.
Sudden Turns in Negotiations - Contracting Case
46
Tell me about a time you were required to learn a new software.
TruBid Platform Redesign
47
Name a time you had to learn a new system in a short time. Name a time you had an issue and how did you handle it.
TruBid Platform Redesign