Flashcards in star codes Deck (44):
1
What is "Call Screening"
Allows you to create a list of up to 12 callers who will receive an announcement saying that you aren’t available.(*60/*80)
2
Activate Call Trace
*57
3
What is Call Forwarding "No Answer"
Redirect incoming calls to another telephone number when you are unable to answer. Only unanswered calls will be forwarded to the number designated. (*92/*93)
4
Activate Anonymous Call Rejection
*77
5
What does Call Forwarding "Not Reachable" allow the customer to do?
Ensures that calls will automatically be forwarded to a pre-determined number when service is not working due to a network or power outage. (*58/*59)
6
What is "Repeat Dialing"
Repeatedly dials a busy number until someone answers, (*66/*86)
7
Activate Call Forwarding (Variable)
*72
8
Deactivate Hunt Group - Group Make Busy
*233
9
Deactivate Call Forwarding Selective
*83
10
Deactivate Call Forwarding No Answer
*93
11
Deactivate Call Return
*89
12
Activate Speed Dial 8
*74
13
Activate Speed Dial 30
*75
14
Deactivate Call Screening
*80
15
Activate Call Retrieve
*88
16
Activate Call Forwarding Selective
*63
17
What is "Unconditional" Call Forwarding
Forward ALL calls to another phone number you designate. (*72/*73)
18
What is Caller ID Blocking "Per Call"
When you want to block your number from appearing on an outgoing call. (*67)
19
What is Caller ID Blocking "Per Line"
Automatically blocks your name and number from the receiving party's Caller ID unit, unless you un-block the information before you call. (*82)
20
Activate Hunt Group - Make Terminal Busy
*230
21
Activate Hunt Group - Group Make Busy
*232
22
Activate Call Hold
*52
23
Activate Call Park
*68
24
Activate Call Forwarding Busy
*90
25
Activate Repeat Dialing
*66
26
Activate Call Forwarding No Answer
*92
27
Deactivate Call Forwarding Not Reachable
*59
28
Activate Do Not Disturb
*78
29
Deactivate Repeat Dialing
*86
30
Activate Call Return
*69
31
What does "Selective" Call Forwarding allow the customer to do?
Allows you to create a list of phone numbers to be forwarded to them at a designated number (*63/*83)
32
Deactivate Hunt Group - Make Terminal Busy
*231
33
Deactivate Do Not Disturb
*79
34
Deactivate Call Forwarding (Variable)
*73
35
Activate Call ID Blocking Per Call
*67
36
What is Call Forwarding "Busy"
Allows customer to send any incoming calls to an alternate number while using the line. (*90/*91)
37
Deactivate Call Forwarding Busy
*91
38
Deactivate Anonymous Call Rejection
*87
39
Deactivate Call Waiting
*70
40
Activate Call Screening
*60
41
What is "Call Return"
Will tell you the number, and let you automatically call the person back. (*69/*89)
42
Deactivate Caller ID Unblocking Per Call / Line
*82
43
How can an BCV IMS customer disable Music on Hold (MOH) – cancel per call?
*39
44