Stategic Plan Development

Question 1

Strategic Management Philosophy
As an organization, West Metro desire to provide Exceptional cost effective services, to meet legal requirements, and to acknowledge public _______

Answer 1

need

Question 2

Research and Discovery
The straegic Planning Process began with a thorough _____ of our mission, vision and values. This was followed with an extensive ______ of research and discovery

Answer 2

review

process

Question 3

Research and Discovery
WM consulted with
1. uniformed and civilian employees
2. Internal and external Stakeholders
through comprehensive meetings and surveys

Question 4

Analysis and Strategic Priority Development
1. They identified common themes from internal and expernal stakeholder meetings and review survey Data to validate themes.
Working with these themes, allowed us to develop our STRATEGIC priorities and obejectives

Question 5

Assignments for the objectives will remain the responsibility of the _______. This will ensure shared responsibility throughout the organization.

Answer 5

Fire Chief

Question 6

The Stategic Plan is reviewed ______
by the Stategic Planning _______, incorperating new info gathered from follow up serveys and stakeholders meetings.

Answer 6

annually

Team

Question 7

An annual review of the Stategic Plan will help keep it valid and visionary in today’s ________ environment.

Answer 7

Dynamic

Question 8

WM MISSION
WMFR family is committed to protecting the communities _______ of life through prevention, preparedness, and all ________ emergency response.

Answer 8

quality

hazards

Question 9

WM Vision
WM endeavors to be a high quality, responsive, adaptive, learning organization, anticipating and responding to evolving community needs.

Question 10

WM VALUES
Valuing life, _______ and the needs of the community

Answer 10

property

Question 11

As noted in the fire chief’s intro, our greatest strength is our_______

Answer 11

People

Question 12

We acknowledge hard work and professionalism, we also support and encourage a balance between _____ and _______ life

Answer 12

work and personal

Question 13

Develop methods to eliminate to most common ________breakdowns

Answer 13

communication

Question 14

Objective B
Focus on employee ____ with emphasis on stress management

Answer 14

health

Question 15

Objective C Importance of employee work-_______ balance and the oportunity for growth

Answer 15

work-life

Question 16

STRATEGIC PRIORITY I
Invest in Human Capital

Objectives above

Question 17

Strategic Priority II
Develop a public relations strategy aimed at quality public Comms, education and involvement

Question 18

Objective A
Develop comprehensive marketing plan

Question 19

Objective B
Criteria for structured educational programs that increase awareness and directly impact the safety of the community.

Question 20

Objective C
Embrace Community involvement through WM

Question 21

Strategic Priority III
Ensure operational readiness matches needs and risks in all hazards response with emphasis on wildfire mitigation and community healthcare.

Question 22

Objective A
Special teams incidents
minimum staffing
pre-plan for improved SA

Question 23

Objective B
Engage community in Wildfire mitigation
Develop a Community Wildfire Protection Plan (CWPP)

Question 24

Objective C
Seek opportunities to address unmet healthcare needs outside traditional resources.

Question 25

Strategic Priority IV Build and strengthen relationships with neighboring agencies, community orgs and leaders.

Question 26

Objective A Evaluating partnerships to improve response, planning and training

Question 27

Objective B seeking out best industry practices of other professional organizations.

Question 28

Strategic Priority V Fortify financial sustainability through strategic management and accountability in efficient budgeting

Question 29

Objective A maintain balanced budget

Question 30

Objective B Solidify revenue streams for future needs

Question 31

Objective C Widen internal communication

Question 32

Since 2017, the WM social media platform has grown by almost _______%

Answer 32

400

Question 33

Current membership is ____ people

Answer 33

25

Question 34

In 2020, WM reached over ______ people through various playforms

Answer 34

100,000

Question 35

WM contracted with a 3rd party to review ______% of EMS calls.

Answer 35

100%

Question 36

Creation and implementation of ______eyes Responder on all Apps

Answer 36

Mobile

Question 37

All pre-plans have now been entered into Visi____

Answer 37

net

Question 38

The Compiance Engine program was implemented in year _______

Answer 38

2019

Question 39

Stategic Plan Special planning Team Members Heinl Jensen Hopwood O'hara Giesick Beckhorn Susan Chen Glenda Aragon Jennifer Wheaton Amira Waters Ten members