Strategy Flashcards

1
Q

Name 3 possible tools we can use in the Dream/Inspire phase

A

Infographics, buyer personas, advertising, videos, email blasts, PR, social forums and group engagement

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2
Q

Name 3 tools we can use in the explore/guide phase.

A

Content creation and sharing, videos, blog posts, prospecting emails, social, LinkedIn, Assessment tools, user generated reviews and comments

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3
Q

What 3 tools can we use in the decide/persuade phase?

A

Proposals, RFPs, social forums, case studies, video testimonials, livecasting, infographics, reviews

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4
Q

What 3 tools can we use in the experience/create memorable phase?

A

Guest service platform, Instagram, Pinterest, loyalty club, Twitter, Facebook

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5
Q

What are 3 tools we can use in the inquire/captivate phase?

A

Engaging emails, video, targeted collateral, lead nurturing, FAQ, testimonials (Adobe spark too!)

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6
Q

What do the initials AAPS stand for when we are talking about sales business writing?

A

Acknowledge, Assure, Persuade, Substantiate

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7
Q

What is our sales strategy in explore/guide phase?

A

Create relationships, be a valuable resource

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8
Q

What is our sales strategy in the decide/persuade phase?

A

Make the business case clear and compelling

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9
Q

What is our sales strategy in the experience/create memorable phase?

A

Build value in the relationship, capture memories

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10
Q

What is our sales strategy in the inquire/captivate phase?

A

Align their business needs with your solution - be first and be fabulous!

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11
Q

What is our sales strategy when we are trying to inspire our dreamers?

A

Create awareness or question the status quo

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12
Q

What is the ideal grade level you should be writing for in business correspondence?

A

6th to 8th grade level

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13
Q

When our customer is in the experience phase, what is our goal?

A

To create memorable

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14
Q

When our prospect is in the decide phase, what is our goal?

A

To persuade

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15
Q

When our prospect is in the Explore phase, our goal is to?

A

Guide

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16
Q

When our prospect is in the inquire phase, what is our goal?

A

To Captivate

17
Q

When the prospect is in the dream phase, our goal is to?

A

Inspire