Study Guide Flashcards
(33 cards)
When making rounds in the facility, what are you looking for?
1) Inmate Behavior
2) Inmate Attitude
3) Safety
4) Security
5) Sanitation
6) Staff on Post & Alert
7) Staff Appearance
8) Policies being followed
How do you build staff morale?
1) Cook outs/meals
2) Staff have appropriate
3) Ensure sufficient staff are posted in area per post chart
4) Communicate with staff,
5) Listen to concerns
6) Give positive reinforcement
7) Hold staff accountable
8) Ensure staff receiver proper training
9) Prepare them for future promotion
10) Show them you believe in them in
Female officer reports that her male sergeant sexually harassed her at work. What actions do you take?
It should be noted that NCDPS is committed to providing a workplace environment to foster a cohesive environment for all staff, while ensuring that zero tolerance for violations of the unlawful workplace harassment policy and for retaliation.
Prohibited unlawful behavior includes unwelcomed or unsolicited speech or conduct based on race, sex, religion, national origin, age ,color, disability, or genetic information.
1) Separate two individuals, while insuring not to move the victim
2) Collect written statements (ERS/OSI) to determine the seriousness of the allegations
3) Consult the EEO/EEOI office to ensure they do not want to pick up the case.
4) Ensure the victim is not being retaliated against for reporting the allegations.
5) Determine if reassignments can be done within the facility, or external reassignments are necessary.
6) Ensure that all parties are aware that if it is determined that they are untruthful or intentionally dishonest, they will be subject to disciplinary action up to and including dismissal.
7)All participants must be reminded that the investigation is confidential, therefore they may not discuss the incident with others.
Timeframes for reporting filing a formal complaint
1) 15 calendar days from incident to file formal grievance
2) 45 days to complete a fair investigation
3) Employee has 15 days to appeal investigation results.
Supervisor should report allegations outside of timeframes, to be determined if investigation is needed anyways.
How do you prevent drugs from entering the facility?
Update
What is your management style and why do you feel it best one to manage staff in your facility?
Update
How do you prevent staff from engaging in undue familiarity?
Update
What is the most pressing issue our department is facing today?
Update
What are your priorities upon assuming your new role as a Warden/ Associate Warden?
Priorities: 1) General Public 2) Hostages 3) Staff Welfare 4) Inmates welfare 5) State property MORE NEED
What are the things that a manager or administrator should do to keep morale high, get the best performance out of staff, and earn respect from staff?
Update
What would you do in the first 6 months of your assignment at your new facility?
Update
What would you do with the budget in the first 6 months of assignment to a new facility?
Update
What style of management do you use?
Update
A staff member reports that she has been sexually harassed by one of your sergeants what actions do you take as warden?
Update
When making rounds in the facility what do you look for?
Update
What are your safety officer responsibilities as a deputy warden?
Update
Explain details of Administrative Remedies Procedure:
• Grievance (DC410)
• From filing to final disposition – 90 days
o Accepted / rejected – 3 days
o Step 1 response – 15 days – Unit Level
o Accept / appeal – 24 hours - Inmate
o Step 2 response – 20 days – Facility Level
o Accept / appeal – 24 hours - Inmate
o Step 3 response – 20 days – Inmate Grievance Examiner
Final decision – 30 days – Secretary of Public Safety
o Prisons can request up to 70 days extension if response is insufficient to make an appropriate decision.
• Reasons to be rejected:
o Seeks to challenge matters already decided by State / Federal court
o Challenges a Parole Commission decision
o Challenges a disciplinary action
o Challenges matters beyond the control of DPS
o Grievance concerns actions not yet taken
o Time lapse of 90 days
o Inmate has requested remedy for another inmate
o Inmate requests remedy for more than one incident
o Inmate’s grievance contains profane language directly towards staff
o Rules and procedures established have not been followed
o Inmate has a current grievance in
Inmate Disciplinary Procedures
• Timeframes
o Once reported and counselling is not effective – OIC has 24 hours to assign an investigating officer
o Investigating officer has 24 hours to begin investigation
o Investigating officer has 72 hours to complete the investigation
o Charging Officer has 72 hours to complete the charging phase
o Disciplinary Hearing Officer has 7 days to hear case
o Inmate has 15 calendar days to appeal guilty verdict
o Director of Prisons has 30 calendar days to complete the appeal process
o During this time, the investigating officer, charging officer, and DHO can request extensions on a DC138F.
• Inmate Rights
o 24 hours advanced written notice of hearing
o Be informed of alleged misconduct and to make a verbal/written statement to investigating officer
o Request written witness statements or evidence be gathered, evidence or witnesses be present at the hearing. Request the investigating officer transcribe his oral requests and the inmate will sign/date. Failure to make requests will be deemed a waiver of such requests
o Request a staff member to assist at hearing
o Be read the substance of the evidence and have opportunity to explain or refute the evidence at the hearing
o Appeal to the Director of Prisons
o Inmate may waive specific rights in writing or overt refusal to cooperate with disciplinary procedures
• Forms
o DC138B – Statement by witness
o DC138A – Notice to inmate / rights
o DC138F - Extension
o DC138G – Refusal to attend hearing
Unit Manager’s 13 functions:
o Inmate Orientation o Unit Team Meetings o Town Hall Meetings o Inmate Disciplinary action o Administrative Remedy Procedure o Safety, security, and sanitation inspections o Public Contact o Special Assignments and projects o Security Risk groups o Maintenance o Tool, Equipment, and key control o Inmate Personal Property o Records management
Unit Manager Purpose:
Unit Management
• Unit Management is a method for managing inmates that emphasizes decentralization and delegate’s decision-making authority to a unit team. Unit Management will provide a 24-hour managerial assistance to the unit and work a 40-hour week that is flexible enough to vary times of arrival or departure and is made available to first and second shifts for both rotations
• A self-contained section for inmates housing and staff offices operating within the confines of a large institution. Large inmate populations are reduced to small well-defined manageable groups. Increases staff involvement in the correctional process and decision-making opportunities that furthers development for correctional management skills of the staff. Decisions are made by unit staff that is most closely associated with the inmates, increasing the quality and swiftness of decision making. Programs flexibility is increased. Programs for unit may be changed without affecting the entire institution.
Unit Manager additional responsibilities:
• Staff supervision
o Provide orientation and direction, create a unit plan, scheduling, training, supervising and performance evaluations
o Take corrective actions to include coaching sessions
• Training
o Instruct and update subordinate staff on policy, SOP’s, post order and emergency procedures
• Inspections
o AHUM – conduct weekly inspections of the unit
o HUM – conduct monthly inspections of assigned tasks along with weekly inspections of the unit
o HUM – responsible to inventory of all equipment and tools
o HUM – conduct a formal documented inspection of unit on monthly basis
• Reviews
o Reviews camera’s and direct observation of counts, rounds and interaction between staff and inmates
o Camera’s – review the nightly rounds / activities and report any issues to the ASO III
Define Conditions of Confinement
• Restrictive Housing for Administrative Purposes (RHAP)
o Protect staff and inmates from the threat of harm
o Minimize the risk of escape by inmate or others influenced by the inmate
o Preserve order with other methods have failed
o Provide necessary control while completing an investigation
o Remove the inmate from general population as a cooling off measure
Public Information (21 items)
Inmate name/alias Age Gender Race Opus Convicted offense Conviction date Sentencing court Sentence Length Sentence date Admission location Admission date Date of arrival / transfer from prison Dates regarding release Custody Classification Disciplinary offenses / dispositions Custody / parole review dates Control status Escapes / captures Felon / misdemeanor Programs placement / progress Detainer presence / absence
Levels of Emergencies
• 2 levels of emergencies
o Level 1 – Delayed notification – All level 1 should be immediately reported to the institution head and also be reported to the respective region director during normal business hours.
o Level 2 - Immediate notification – The director of prisons should be informed as rapidly as possible, through either the chain-of-command or division duty officer.
• Level 1 emergencies: - 8
o Death of personnel while not on duty
o Death of an inmate by natural causes while under medical supervision
o Local hospitalization or emergency medical treatment of an inmate, not involving use of force and non-life threatening in nature
o Self-inflicted injury by inmate while non-life threatening in nature
o All incidents involving the discharge of a firearm resulting in no injury to staff or inmates
o The arrest of an employee on felony charges
o Any emergency classified in level 1 may be upgraded and reported as a level 2 emergency as deemed necessary and appropriate by the facility duty officer
o Mutual aid requests from an outside public agency including but not limited to canines, bus / van drivers, or staff for court security
• Level 2 emergencies: - 26
o Death of personnel on duty
o Death of an inmate not under medical supervision
o Death of an inmate by other than natural causes
o Hospitalization from life-threatening injury by inmate with suicidal intent
o Hospitalization from an assault upon an inmate resulting in injuries requiring of extensive hospital treatment
o Hospitalization of an inmate from a use of force
o Arrest of any employee or civilian on property
o Any felony committed by inmate
o Escape
o Evacuation of staff / inmates from cell blocks / dormitories
o Bomb threats
o Mutiny or work stoppage
o Employee work force disruption
o Outside assault on facility or staff on duty
o Accident or incident to staff while on duty involving serious injury
o Accident to inmate involving serious injury requiring hospitalization
o Natural disaster or state-of-emergency declared by local, state, or federal authorities
o Outbreak of communicable diseases
o Riot / mass disturbance
o Hostage situations
o Fires / explosions involving serious injury or substantial property damage
o Lockdown under emergency conditions
o Lockdown any part of facility that exceeds 4 hours in duration
o Any event or situation that gains or is likely to gain attention from news media / general public
o Any sexual assault on inmate
o Emergency response request from an outside public agency for PERT, SORT, HNT or any resource beyond the ability of the facility to provide
