Study plan: CH 6 Flashcards
No amount of motivation is likely to enable a person with ____________________ to perform satisfactorily.
A) a physical disability
B) poor attendance
C) a high level of ability
D) mental blocks
E) very low ability
E
Which of the following refers to the native skills and abilities a person brings to a job?
A) Performance
B) Ability
C) Aptitude
D) Desire
E) Motivation
C
What do most managers assume is the cause of poor performance?
A) Inexperience
B) Inadequate life balance
C) Poor flexibility
D) Low motivation
E) Low education
D
If an individual has a _______________, no amount of motivation is likely to enable that person to perform satisfactorily.
A) physical disability
B) problem with tardiness
C) mental block
D) high level of ability
E) very low amount of ability
E
_____________________ refers to the native skills and abilities a person brings to a job.
A) Ability
B) Aptitude
C) Desire
D) Performance
E). Motivation
B
_______________________ represents an employee’s desire and commitment to perform.
A) Ability
B) Motivation
C) Aptitude
D) Performance
E) Trainings
B
Which of the following represents a signal to the rest of the organization of that which is most valued?
A) Penalties
B) Indifference
C) Reward
D) Weekly pay
E) Discipline
C
When managers are unaware of their impact on employee motivation, what employee behaviors are managers most likely reinforcing?
A) Undesirable
B) Developmental
C) Productive
D) Positive
E) Constructive
A
_______________________ is/are a signal to the rest of the organization of what is most valued.
A) Rewards
B) Penalties
C) Weekly pay
D) Discipline
E) Indifference
A
When _______________________ is/are the center of a motivation program, then the organization runs the risk of undermining the motivation of high performers.
A) quarterly bonuses
B) merit pay
C) performance awards
D) universal benefits
E) promotion
D
Mario, a manager at ABC Technology, is unaware of his impact on employee motivation. As a result, Mario is most likely reinforcing ________________ behaviors.
A) constructive
B) developmental
C) productive
D) positive
E) undesirable
E
Which of the following guidelines is LEAST likely to foster initiative on the part of subordinates?
A) Presenting facts about organization needs, commitments, and strategy
B) Keeping the analysis and evaluation as much in the employees’ hands as possible
C) Playing the part of an interrogator and firing questions as rapidly as they can be answered
D) Using an interested, exploring manner, asking questions designed to bring out factual information
E)Asking “What can I contribute to this effort?”
C
All of the following employee perceptions increase as supervisors delegate more authority and responsibility EXCEPT ____________________.
A) closed feedback channels
B) skill variety
C) task significance
D) autonomy
E) task identify
A
Which of the following is a level in Alderfer’s hierarchical needs model?
A) Esteem
B) Safety
C) Self-actualization
D) Belongingness
E) Growth
E
Tanya uses a variety of skills in her job as a publishing assistant. As a result, Tanya most likely perceives her work as ________________.
A) pointless
B) meaningful
C) unfulfilling
D) unproductive
E) profitable
B
