studying Flashcards
(15 cards)
What is the difference between a Cunsumer and a Producer
When people make goods and services they are Producers, People who use the good or service are the Consumers.
What are the 6 elements a contract must be to be valid?
Offer, Acceptance, Consideration, Intention, Capacity, and Legality.
What does caveat emptor mean and an example of it?
let the buyer beware. if its to good to be true its probably not true
What is the difference between layby and hire purchase ?
No interest is charged, unlike hire purchase agreements where there can often be interest or other charges and fees.
Identify situations when the Consumer Guarantees Act does apply
gift, bought on credit, servicess from profesionals
What is the disputes tribunal ?
A disputes tribunal is an informal, private hearing between the claimant, defendant and a referee.
definition of a contract
A contract is a legal binding agreement between two or more parties.
CCCFA
Credit Contract and Consumer Finance Act
what does cccfa protect customers from
the Credit Contracts and Consumer Finance Act. protects consumers when buying on credit.
rain check
a promise to consumers to sell them currently out of stock goods at the advertised price when stock arrives
What are your rights as a Consumer with an uninvited quest e.g. door to door sellers
You have the rights to send them away, have their full contact details and cancel within 5 days with a full refund
guarantees for goods and services
Customer guarantees act makes sure customers get what they pay for and, if needed, a repair, refund or replacement
when does the customers guarantee act not apply
garage sale, for buisness, misused of damaged
when does the fair trading act not apply
private sales
When does the CCCFA doesn’t apply
Credit contracts
