Submission Pack - Potential Questions Flashcards
What are the five RICS rules of conduct?
: Rule 1: members and firms must be honest, act with integrity and comply with their professional obligations.
Rule 2: members and firms must maintain their professional competence and ensure that services are provided by competent individuals who have the necessary expertise
Rule 3: members and firms must provide good quality and diligent service
Rule 4: members and firms must treat others with respect and encourage diversity and inclusion
Rule 5: members and firms must act in the public interest, take responsibility for their actions and act to prevent harm and maintain public confidence in the professions.
Explain the potential offences that relate to being bribed?
Bribing, Receiving a bribe, bribing a foreign public official and failing to prevent bribery.
Who does the RICS professional standard countering bribery, corruption, money laundering and terrorist financing (2019) apply to?
This professional standard applies to all RICS members and RICS regulated firms involved with works where there is potential for bribery, corruption, money laundering and / or terrorist financing.
What is your company’s procedure for accepting gifts or hospitality?
I am required to decline any gifts or hospitality offers over the sum of £150. Regardless of the value and if I have accepted or declined, I will declare all gifts or hospitality on my company’s anti bribery form.
How would you determine whether a gift is reasonable and proportionate?
The value and nature of the expenditure is not disproportionate to the occasion.
Explain how you deal with sensitive and confidential material?
I would save the data in a location which can only be accessed by people within my team. I also ensure that I do not re-use the same password for multiple accounts.
Provide examples of how you might hold yourself in a professional manner?
I always communicate with my client in a clear manner and in a format that they can understand. I always ensure my client’s priorities are at the forefront of what I am doing.
Provide an example of when you might use an oral / visual / written communication?
Oral: a phone call / teams meeting for a general discussion on a given topic.
Visual: a presentation to a landowner / agent in a bid interview.
Written: a report requesting approval to exchange contracts on a new site.
What are the key considerations when deciding on your communication style?
Who is the target audience? Are there any time limits or urgency required? Do you need to record the communication in writing? Is there a history of communication between the parties? What is the most appropriate method of communication? What is the intended message?
Give an example of where you needed to be flexible to ensure the deal was progressed, but you still had your client’s expectations first?
When negotiating a contract with a vendor, my client wanted to ensure any increase in CIL was a deductible item from the land price within the contract. The vendor was unwilling to accept this, but my client similarly did not want to accept the risk. It was then decided this would be dealt with by way of onerous condition and we were able to walk away and be refunded for all of our costs on the project to date should the level of CIL reach a level where the scheme becomes unviable.
Explain the general duties of employees at work within section seven within the Health & Safety Act (1974)?
It shall be the duty of every employee while at work: to take reasonable care for the health and safety of himself and of other persons who may be affected by his acts or omissions at work and as regards a duty or requirement imposed on his employer or any other person by or under any of the relevant statutory provisions to cooperate.
Explain the purpose of the RICS guidance note on surveying safely (2018)?
The RICS guidance note on surveying safely is there to protect individuals from any harm across the globe and across industry and sectors and governmental organisations. This can be used at corporate level (RICS regulated firms) and for individual members of the RICS.
Explain your company’s lone working policy?
When working alone, I need to ensure I have made someone else in my team aware of this and told them where I am. I also need to make sure I have a mobile phone accessible to me at all times.
Name the 5 required pieces of PPE?
Hard hat, gloves, steel toe capped boots, high vis jacket / vest and safety goggles.
Explain what the purpose of a balance sheet / profit & loss account / cash flow statement is?
Balance sheet: a quantitative summary of a company’s financial position at a specific point in time
Profit & loss account: a financial statement that summaries the revenues generated, and costs incurred during a period of time.
Cashflow statement: a financial statement that shows how the cash of business was generated and spent during the year, broken down into – operating activities, investing activities and financial activities.
Explain the difference between an evidence-based opinion and an expert opinion?
Expert evidence is there to assist the tribunal in forming its independent judgement, where an opinion is developed using incomplete knowledge of facts.
Explain the difference between expert determination / arbitration / mediation?
Expert determination: a third part expert is appointed by the parties to a contract to make a decision on an issue – the expert’s opinion is usually binding and has a contractual affect between the parties.
Arbitration: A panel of arbitrators or an independent arbitrator is chosen by the parties to make a decision on the dispute – this is often used when the evidence is not straightforward.
Mediation: A neutral third party is brought in to help the parties to a dispute and negotiate a settlement.
Provide an example of when you have been diligent and cautious when retrieving data?
I was required to download and store a data room that had been issued to me by a agent. It was the first time I had been sent information from this agent. I therefore decided to send this to our internal IT team to check that the link was valid – this a mandatory procedure set by my client.
Explain the content within section two, chapter six and seven within the data protection act (2018)?
his section relates to the definition of a controller and public authority or body.
Controller: the person on whom the obligation to process the data is imposed by the enactment.
Public authority or body: for the purposes of GDPR when performing a task carried out in the public interest or in the exercise of official authority vested in it.
Explain the purpose of the GDPR regulations (2018)?
The GDPR regulations are there to: protect individual’s rights, establish a system of independent authorities and list the rights of data subjects.
What is your client’s procedure for handling data?
My client follows all of the policies set out in the data protection act (2018).
What are the protected characteristics of the equality act (2010)?
Age, disability, gender reassignment, marriage & civil partnership, pregnancy & maternity, race, religion or belief, sex and sexual orientation.
List some of the characteristics that create a collaborative and positive team environment?
Clear goals, defined roles, open communication, trust & respect, mutual support, diversity and adaptability.
Name some of the characteristics of a good team player?
Reliability, strong communication skills, adaptability, positive attitude, good problem-solving skills, initiative and commitment.