Summery Flashcards
(44 cards)
What Theory/ Theories are under the category
Classical – Scientific Management
Frederick Taylor (1911)
Frank and Lillian Gilbrath
Who had this method?
Saw that many workers were completing work their own way
Used time study to analyze motions and tasks to find efficiencies
Observed Bethlehem steel?
Frederick Taylor (1911)
Who had this conclusion?
Published Principles of Scientific Management
Management should maximize employer and employee prosperity
Select employees based on skills
Frederick Taylor (1911)
What Theorist had this lasting Impact?
Rules of motion, standard tools and proper work conditions for workers
Standard expectation of productivity (what is a reasonable days work
Carefully select and train workforce
Support workers (first person to propose rest breaks so that workers could recover)
Frederick Taylor (1911)
Who had this method?
Used motion studies (bricklayers famous study)
Reducing a task to its basic motions
Observed Brick layers and tripled productitivity
Frank and Lillian Gilbrath
Who had this method?
Developed from experience of engineer in large businesses
Henri Fayol
Who had this method?
Saw many German organizations were nepotism and run by individuals who did not earn their place
People were given management positions because of social standing
Max Weber
Who had this method?
Researched workers for Western Electric at Hawthorne Plant (for 20yrs)
Initial Focus was on lighting
Studied changes to work weeks/ days saw no relationship
All changes improved productivity
Performed study in bank wiring room
- saw that people restricted output to avoid group displeasure
Elton Mayo
“Hawthorne Studies”
Who had this method?
Based research on earlier writings of Fayol
Douglas McGregor
“Theory X and Theory Y”
Who had this method?
Again based on previous classical theorists
Chris Argyris
“Theory of Adult Personality”
Who had this method?
Observed a thriving Japanese economy in 1980’s and attributed much of the success to management styles and culture
Managing by consensus
William Ouchi
“Theory Z”
Who had this method?
Hershey and Blanchard
Contingency thinking
Who had this method?
Chester Bernard
Systems thinking
What Theory/ Theories are under the category
Classical -Administrative principles
Henri Fayol
What Theory/ Theories are under the category
Classical – Bureaucratic
Max Weber
What Theory/ Theories are under the category
Behavioural Administrative
“HR Approach
Mary Parker Follett
What Theory/ Theories are under the category
Behavioural Management
Douglas McGregor
“Theory X and Theory Y”
Chris Argyris
“Theory of Adult Personality”
What Theory/ Theories are under the category
Modern
William Ouchi
“Theory Z”
Quantitative Theory
Contingency thinking
Systems thinking
Total Quality Management
Learning Organizations
Who had this conclusion?
Efficiency can be greatly improved through looking at a jobs tasks and eliminating wasted movements and resources
Reduce fatigue
Frank and Lillian Gilbrath
Who had this conclusion?
14 principles of management
5 rules of management
- Foresight
- Organization
- Command
- Coordination
- Control
Henri Fayol
Who had this conclusion?
Bureaucracy founded on logic, order and legitimate authority
Organizations should have
Clear division of labour
Clear hierarchy of authority
Formal rules/ procedures
Based on merit/ impersonality
Max Weber
Who had this conclusion?
Assumes people are social and “self actualizing
Mary Parker Follett
Who had this conclusion?
-Social Setting accounted for increased productivity
- worker relationships and being supervised
Workers also felt important
Elton Mayo
“Hawthorne Studies”
Who had this conclusion?
Managers think of employees using theory X, employees dislike work, lack ambition, are irresponsible, resistant to change and want to be led.
Theory Y contends people are willing to work, capable of self control, imaginative, creative and willing to accept responsibility
Douglas McGregor
“Theory X and Theory Y”
