Supplement Flashcards
(95 cards)
1
Q
Where does the Captain/ Pilot in Command (PIC) sit?
A
First Seat A/C Left
2
Q
Where does the First Officer/ Second in Command (SIC)?
A
First Seat A/C Right
3
Q
Flight Deck Configuration
A
Two main seats and one observer jumpseat
4
Q
How many water shut off valves are there on the A/C?
A
4: 1 in each Galley and 1 in each LAV
5
Q
What affects the weight and balance of the A/C?
A
Fuel
# of Guests
Cargo
Seat Configuration
6
Q
How many oxygen masks per seat group?
A
3
7
Q
How many oxygen masks per Galley?
A
2
8
Q
How many oxygen masks per jumpseat?
A
2
9
Q
How many oxygen masks per LAV?
A
2
10
Q
SR
A
Safety Report
11
Q
CRO
A
Complaint Resolution Official
12
Q
CG
A
Center of Gravity
13
Q
CFR
A
Code of Federal Regulations
14
Q
DO
A
Director of Operations
15
Q
ATC
A
Air Traffic Control
16
Q
What is the acronym covered during the pre-flight briefing?
A
I’M S.A.F.E
17
Q
Revision
A
Permanent Change to manual
18
Q
Bulletin
A
Temporary change to a manual
19
Q
How many seats on the E195?
A
118
20
Q
CMS
A
Company Manual System
21
Q
How many hours can your schedule be extended to?
A
16 hours
22
Q
How many hours of rest must you have after 14 hours of work?
A
10 hours
23
Q
What is OWE? Where is it?
A
Over Wing Exit
It’s located in row 14 on the E195
24
Q
What must the FA receive from guests in the exit row?
A
Verbal confirmation
25
FAs must not be less than ______ feet or ______ rows away when the cart is in the aisle.
10 feet, 3 rows
26
Who requires the 3-point briefing?
Guests:
-traveling with children
-traveling with CRS
-special assistance guests
-elderly
27
True or false: You should dump all liquids in the sink.
False. All non-water liquids should be dumped in the toilet.
28
In which direction should all FAs head point when bracing in preparation for take off?
FWD, toward the cockpit.
29
True or False: When boarding, FA2 will be located in the FWD.
False
30
What technique is used when you have an issue with a guest? How often should you use the technique?
Listen
Ask for compliance
Solve
Thank
You should use the technique once per passenger/guest.
31
Who delivers the pre-flight briefing?
Pilot in Command or PIC
32
To whom does the FA tell "cabin is secure"?
GSA
33
True or False: Weight imbalance is only an issue for take off and landing.
True
34
Once all doors are armed and cross-checked, and all FAs verify that the cabin is secure, FA___ will report to the flight deck that the "_______________________".
1, cabin is ready for taxi
35
Who handles complaints related to disabilities?
CROs
36
Who does FA3 report to?
FA1
37
Who does FA2 Report to?
FA1
38
When can someone with a POC can sit in an aisle seat?
When now one is in the window seat
39
After the Pilot makes the last announcement to be seated for take off and after the final compliance check has been completed upon or before landing, what should FA1 do?
FA1 pick up intercom, press Pilot button and hangs up (also know as a prank call)
40
Where is FA1's jumpseat located?
L1 Door
41
Where is FA2's jumpseat located?
L2 Door
42
Where is FA3's jumpseat located?
R2 Door
43
When does the safety demo occur?
During Taxi
44
True or False: Only FA1 is responsible for updating their CMS (FAM) before duty.
False. (Every FA should update their CMS (FAM) before duty.)
45
One FA is required per every ______ passenger seats.
50
46
What is Sterile Cockpit?
Any critical phase of flight, i.e. taxi, takeoff, landing.
47
When does sterile flight deck first begin?
Upon flight deck door closure for departure.
48
What flight attendant is responsible for checking TDK?
FA3
49
What is turbulence?
Irregular movements
50
GOM
General Operations Manual
51
ESP
Exit Seating Program
52
COB
Carry-on Baggage Program
53
FATM
Flight Attendant Training Manual
54
SSA
Secret Service Agent
55
TDP
Tarmac Delay Program
56
TDK
Tarmac Delay Kit
57
Sterile Cockpit occurs under ________ feet.
10,000
58
What must an FA do when the seatbelt sign is on if safe to do so?
A compliance check for through cabin, if safe.
59
True or False: Service animals can sit in the bulkhead and exit row.
False. They cannot sit in the exit row.
60
What does GSA use to verify if someone can ride in the flight deck jumpseat?
CASS (Cockpit Access Security System)
61
After six days of duty, how many hours of rest are required?
24 hours
62
How many intercoms are in the cabin?
3
63
SMS
Safety Management System
64
What is the carry on allowance?
1 carry on and 1 personal item
65
4 Bs
Bins
Bags
Briefings
Butts
66
True or False: Full uniforms are not required for charter flights.
False
67
True or False: A CRS can be placed in an Exit Row, as long as it isn't blocking anyone's access to the aisle.
False. A CRS should never be placed in an exit row.
68
True or False: FA3 has dual door responsibly.
False. FA 1 has dual door responsibility.
69
What is the maximum number of infants that can be aboard the A/C?
12
70
E.S.C.A.P.E?
Exits
Signal to Evaluate
Commands
Assess
Procedures
Equipment
71
True or False: The cabin should be completely dark upon take-off.
False. The cabin should never be completely dark.
72
If your iPad stops working inflight, notify the ______.
Captain
73
How many days do you have to read and sign revisions?
14
74
What is the alcohol limit?
.02
75
What must an FAA inspector present when boarding?
Form 110A
76
MEL
Minimum Equipment List
77
Who do you report to for duty requirements?
Off duty- Manager
On duty- IOCC & Captain
78
What signs are required to be in the LAV?
No smoking
No Tampering
79
What service animals are allowed on the A/C?
dogs
80
What pets are allowed on the A/C?
Cats and Dogs
81
How many certified and qualified pilots per flight?
2
82
Who cannot sit in the exit row?
-Anyone responsible for children
-Non-English speakers
-Individuals under 15
83
When are masks deployed?
Altitude pressure of 14,000 feet or higher
84
What are the lighted signs in the aircraft?
No smoking
Fasten Seatbelts
85
What do the FA handset buttons consist of? I'm
1. PA
2. ATTND
3. Pilot Button
4. EMER Pilot Button
86
What does the FA say if they can't make a PA?
Sit down and fasten seatbelts.
87
During turbulence, what must be done?
Compliance checks for seatbelts
88
True or False: FAs can use carts on the ground.
False
89
When do you bring out the Tarmac Delay Kit (TDK)?
By the 2 hour mark
90
Where are the FA duties listed?
Table 3-8: E190/195 Flight Attendant Duty Positions
91
What are FA primary doors?
FA1 L1, FA2 L2,FA3 R2
92
What is fit for duty mean?
have all 6 items and not impaired
93
What makes up a flight crew
2 Pilots, 3 FA
94
What should FA's do when a pax rushes the FD?
Shot DOOR, DOOR, DOOR
95
Who dose the I'm safe preflight briefing?
PIC
