SW121 CH 1-4

Question 1

the process of attaching meaning to another person’s behavior

Answer 1

attribution

Question 2

the medium through which a message passes from sender to receiver

Answer 2

channel

Question 3

the tendency to seek out and organize data that supports already existing opinions

Answer 3

confirmation bias

Question 4

a group within an encompassing culture with a perceived identity

Answer 4

co-culture

Question 5

a culture whose members feel loyalties and obligations to an in-group, such as an extended family, a community, and even a work organization

Answer 5

collectivistic culture

Question 6

the language, values, beliefs, traditions, and customs people share and learn

Answer 6

culture

Question 7

expressing messages without considering the consequences of doing so; occurs more frequently in online communication

Answer 7

disinhibition

Question 8

the ability to project oneself into another person’s point of view in an attempt to experience the other’s thoughts and feelings

Answer 8

empathy

Question 9

both the physical setting in which communication occurs and the personal perspectives of the people involved

Answer 9

environment

Question 10

an attitude that one’s own culture is superior to others

Answer 10

ethnocentrism

Question 11

actions people take to preserve their own and others’ presenting images

Answer 11

facework

Question 12

a discernable response of receiver to a sender’s message

Answer 12

feedback

Question 13

the physically observable qualities of a thing or situation

Answer 13

first-order realities

Question 14

the tendency to form an overall positive impression of a person on the basis of one positive characteristic

Answer 14

halo effect

Question 15

the tendency to form an overall negative impression of a person on the basis of one negative characteristic

Answer 15

horns effect

Question 16

a culture in which people view their primary responsibility as helping themselves personally rather than looking out for the needs of the larger group

Answer 16

individualistic culture

Question 17

a group with which an individual identifies

Answer 17

In-group

Question 18

communication that occurs when members of two or more cultures or other groups exchange messages in a manner that is influenced by their different cultural perceptions and symbol systems

Answer 18

intercultural communication

Question 19

external, physiological, and psychological distractions that interfere with the accurate transmission and reception of a message

Answer 19

noise

Question 20

a group that an individual sees as different from herself or himself

Answer 20

Out-group

Question 21

the person we believe ourselves to be in moments of candor

Answer 21

perceived self

Question 22

a three part method for verifying the accuracy of interpretations

Answer 22

perception checking

Question 23

the tendency to pay more attention to, and to better recall, things that happen first in a sequence

Answer 23

primacy effect

Question 24

an unfairly biased and intolerant attitude toward others who belong to an out-group

Answer 24

prejudice

Question 25

the image a person presents to others

Answer 25

presenting self

Question 26

a mirroring of the judgements of other people; part of how the self-concept develops

Answer 26

reflected appraisal

Question 27

perceptions the arise from attaching meaning to first order things or situations

Answer 27

second-order realities

Question 28

the relatively stable set of perceptions each individual holds of themselves

Answer 28

self-concept

Question 29

evaluations of self-worth; how one feels about ones self-concept

Answer 29

self- esteem

Question 30

the casual relationship that occurs when a person's expectations of an event and her or his subsequent behavior based on those expectations make the outcome more likely to occur than would otherwise have been true

Answer 30

self-fulfilling prophecy

Question 31

the tendency to judge oneself in the most generous terms possible while being more critical of others

Answer 31

self-serving bias

Question 32

a person whose opinion is important enough to affect one's self-concept strongly

Answer 32

significant other

Question 33

evaluating oneself in terms of or by comparison to others

Answer 33

social comparison

Question 34

a body of scholarship that explores how one's position in a society shapes one's view of society in general and of specific individuals

Answer 34

standpoint theory

Question 35

exaggerated beliefs associated with a categorizing system

Answer 35

stereotyping

Question 36

what are the 2 components of the social penetration model?

Answer 36

1. breadth | 2. depth

Question 37

what are the four step of the perception process?

Answer 37

1. selection 2. organization 3. interpretation 4. negotiation