Teams

Question 1

What are the skills required of team members to make a good team?

Answer 1

• Co-operate, respect each other and share ideas
• Listen and show support to others
  -Accept responsibility for their tasks within the team
  -Be able to resolve conflict
  -Good communication skills

Question 2

Features of an effective team

Describe a good team leader

Answer 2

A leader who can motivate, empower and resolve conflict quickly and fairly.

Question 3

Features of an effecitve team

Describe a clear shared purpose, role and goal

Answer 3

Team members should believe in the goal and want to contribute towards its completion.

Question 4

Features of an effective team

Describe small size

Answer 4

4-6 members with a variety of personalities, age and experience.

Question 5

Features of an effective team

Describe a shared attitude to risk

Answer 5

A similar attitude to risk taking is useful to avoid conflict amongst the team.

Question 6

Features of an effective team

Describe interdependency

Answer 6

The team members should be able to rely on each other in times of difficulty in reaching individual goals

Question 7

Features of an effective team

Describe open and transparent communication

Answer 7

Team members who can communicate well with each other and trust that their opinions will be heard and valued.

Question 8

Features of an effective team

Describe shared knowledge and skills

Answer 8

Knowledge and skills should be shared amongst the team to allow work to progress smoothly even if some members are absent.

Question 9

Features of an effective team

Describe time together

Answer 9

The team should be given time and opportunity to develop both inside and outside of the business.

Question 10

Features of an effective team

Describe stage in team formation

Answer 10

Teams in the performing stage of tuckmna will operate the most effectively.

Question 11

Skills & Benefits of a good team leader

Answer 11

• Helps to promote positive atmosphere/good staff morale
• Provides good communication channels
• Helps ensure deadlines are met through effective monitoring
• Effectively manages all types of people to avoid conflict within a team

Question 12

Tuckmans stages of team formation

Describe forming

Answer 12

Team members are selected and introduced to eachother

Question 13

Tuckmans stages of team formation

Describe storming

Answer 13

Memberscompete for roles within the team. There could be power struggles and disputes as memebrs secure their role in the team

Question 14

Tuckmans stages of team formation

Describe norming

Answer 14

Team members start to undertake tasks and solve problems. Any conflict is resolved at this stage.

Question 15

Tuckmans stages of team formation

Describe performing

Answer 15

The team is now settled and functioning highly

Question 16

Tuckmans stages of team formation

Describe Adjourning

Answer 16

Most of the teams goals have been achieved. Individual ream members may be assigned to other teams unless there is ongoing responsibilty the team will be disbanded/

Question 17

Belbins Team roles

Describe the Specialist

Answer 17

The team member with specialist skills

Question 18

Belbins team roles

Describe the ideas person

Answer 18

The imaginative team member with the ability to solve problems

Question 19

Belbins team roles

Describe the motivator

Answer 19

The member who drive the team forward and overcomes the obstacles

Question 20

Belbins team roles

Describe the organiser

Answer 20

The member who plans, coordinates, makes decisions, delegates and brings the task together

Question 21

Belbins team roles

Describe the implementer

Answer 21

The person who is keen to get started and turn ideas into actions

Question 22

Belbins team roles

Describe the checker

Answer 22

The one who monitors the work of the team and makes sure it’s done correctly

Question 23

Belbins team roles

Describe the finisher

Answer 23

The person who keeps an eye on deadlines

Question 24

Belbins team roles

Describe the go getter

Answer 24

The team member who develops contacts “ networks” and can access resources that others can not.

Question 25

# Belbins team roles Describe the team player

Answer 25

The member who cares about others and tries to minimise conflict between team members.

Question 26

Benefits of teams to individuals

Answer 26

* Can learn skills from others in the workplace and as a result of this, may have better chance of promotion/pay increases. * May feel more motivated and less likely to be stressed as they are not held individually accountable for a decision. This may also encourage team members to take greater risks and try out new ideas. * Increased feeling of self-worth may be experienced through being part of a team. * May feel more supported in the workplace. * May experience greater job satisfaction as they can confidently complete tasks.

Question 27

Benefits of teams to the organisation

Answer 27

* Better ideas generated as a result of team working together, this makes the team more competitive and productive. * Employees may become multi-skilled as they work with each other which reduces the impact on productivity of a team member being absent. * Can reduce staff turnover and absence as staff feel more motivated as part of a team. * Well-functioning teams require less supervision which could reduce management costs in the organisation. * As teams are more likely to take risks, the organisation may gain a competitive edge. * Reduced staff turnover reduces the cost of recruitment and training.

Question 28

# Technology in teams Describe intranet

Answer 28

The computers are linked within an organisation and files can be accsed by multiple users. This would allow for different members of teams to see and use documents required

Question 29

# Technology in teams Describe presentation software

Answer 29

PowerPoint and Google Slides can be used to present information to the team. Animation, sound and graphics can help maintain interest.

Question 30

# Technolgy in teams Describe Ediary

Answer 30

Can be used to schedule team meetings and check when other team members are available

Question 31

# Technolgy in teams Describe Whattsapp/instant messaging

Answer 31

A text messaging service allows team members to quickly communicate with each other 24/7 and across locations.

Question 32

# Technology in teams Describe E-mail

Answer 32

Can be used to aid communication between team members. Documents can be shared Read receipts issue.