Teamwork Flashcards
(24 cards)
Team
a group of people with complementary skills who work together to achieve a specific goal
Group
go about their jobs independently and meet primarily to work toward a shared objective
Characteristics of a team
-shared accountability
-function independently
-require stability
-hold authority and decision-making power
-operate in social context
Team based projects
have some successes but also can fail 50-70% of the time
Teams in companies
Companies build and support teams because of their effect on overall work -place performance, both organizational and individual. They can improve.
Manager-led team
The manager is the team leader and is in charge of setting team goals, assigning tasks, and monitoring the team’s performance. The individual team members have relatively little autonomy. (Executing plans)
Self-managed teams
have considerable autonomy. they are usually small and often absorb activities that were once performed by traditional supervisors. A manager or team leader may determine overall goals, but the members of the self-managed team control the activities needed to achieve those goals.
Cross-Functional teams
Teams that cut across an organization’s functional areas (operations, marketing, finance). It’s assigned to take advantage of the special expertise of members drawn from different functional areas of the company.
Virtual teams
Technologies such as video conferencing allow people to interact simultaneously and in real time, offering a number of advantages in conducting business.
Factors for effective teamwork
-members depend on each other
-members trust one another
-members work better together rather than individually
-members become boosters
-members enjoy being on a team
-leadership rotates
Group consciousness
the attractiveness of a team to its members
Factors to team cohesiveness
-Size, big teams are not desirable when they are too large
-similarity, people get along better with people like them
-success, when teams are successful members are happy
-exclusiveness, the harder to get in the more the members are happy
-Competition, membership higher when outperforming other teams
Group think
The tendency to conform to group pressure in making decisions, while failing to think critically or to consider outside influences
Motivation
When motivation is low so is the effectiveness and productivity. Maintaining motivation is the chief cause of frustration among teams.
Factors that erode performance
-unwillingness to cooperate
-lack of managerial support
-failure of managers to delegate authority
Skills that team needs
-technical skills
-decision-making skills and problem-solving skills
-interpersonal skills (listening and feedback)
Team member roles (task facilitating)
-direction giving
-information seeking
-information giving
-elaboration
-urging
-monitoring
-process analyzing
-reality testing
-enforcing
Team member roles (relationship building)
-supporting
-harmonizing
-tension relieving
-confronting
-energizing
-developing
-consensus building
-empathizing
-summarizing
Task-facilitating roles
Accomplish assigned tasks and team goals
Relationship building
maintains or improves group concisivness
Task and relationship roles
-teams are most effective when there’s a good balance between task facilitating and relationship building
-it’s hard for any given member to perform both types of roles as some people are better at focusing on tasks and others on relationships
-Overplaying any facet of any role can easily become counterproductive
Blocking roles
consist of behavior that inhibited either team performance or that of individual members
Ideas for team projects
- draw up team charter
-contribute your ideas
-never miss a meeting or deadline
-be considerate of each other
-create a process for resolving conflict
-use the strengths of each team member
-don’t do all the work yourself
leadership skills
-demonstrate integrity
-be clear and consistent
-generate common points of view
-manage agreement and disagreement
encourage and coach
-share information
