Teamwork_Flashcards_Upload
What is group maintenance?
Things people do to keep the group friendly and working well together.
What is social loafing?
When someone in a group lets others do all the work.
What is positive synergy?
When teamwork gives better results than working alone.
What is negative synergy?
When teamwork gives worse results because of problems like bad behaviour.
What do effective teams need?
Clear goals, good teamwork, mixed skills, and pride in what they do.
What is distributed leadership?
Everyone shares the work and helps lead. Example: one person plans, another leads a meeting.
What does a facilitator do?
Helps team members talk clearly, solve problems, and make sure everyone is included.
What is role conflict?
When someone is asked to do something that goes against their values.
What is role ambiguity?
When someone is not sure what their job or task is.
What are task activities?
Things that help the team finish work (like planning, asking questions, summarising).
What are maintenance activities?
Things that help the group stay friendly and work well (like encouraging or compromising).
What affects team unity?
Team norms and values.
What is a group?
Collection of two or more people who work with one another regularly to achieve one or more common goals.
What are the two types of groups in organisations?
- Formal
- Informal
Define formal groups.
Created by a school/workplace or organisation for a specific purpose
What are the two types of formal groups?
- Permanent
- Temporary
Describe permanent formal groups.
Perform a specific function on an ongoing basis and often appear on organisation charts as departments or divisions.
Describe temporary formal groups.
Created for a specific purpose and typically disband once that purpose has been accomplished.
What are informal groups?
Groups that emerge unofficially and are not formally designated as parts of the organisation.
What types of groups can informal groups include?
- Friendship groups
- Interest groups
What is one of the main purposes of groups in organisations?
Groups help to meet organisational needs.
How do groups satisfy the needs of individual members?
Groups provide social interaction and interpersonal fulfilment.
What are some advantages of groups?
- Sharing job skills and knowledge
- Solving difficult problems
- Providing social interaction
What are some disadvantages of groups?
- Social loafing
- Disruptive behaviour
