Tech 2 Training: Manual Information Flashcards

1
Q

What are the 3 job roles of non qualified pharmacy techs?

A

Assist in prescription data entry

Deal with customer service

Help with inventory control

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
2
Q

What are the qualifications for qualified pharmacy techs?

A

Be at least 18, have a high school diploma or equivalent, pass a criminal record and background check, be fingerprinted and pass examination approved by the state board of pharmacy

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
3
Q

What are the 3 job roles of qualified pharmacy techs?

A

Place medication in the proper packaging (product dispensing but do not say that!)

Label medication appropriately

Take part in compounding medications at the discretion of the pharmacist on duty

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
4
Q

What are the 7 steps to reconstitution that may be performed without pharmacist supervision?

A

Make sure caregiver is in store

Read the mixing directions

Loosen the powder

Add half of the water

Shake well

Add second half of the water

Shake well

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
5
Q

What are the 5 roles of pharmacy interns?

A

Take prescriptions over the phone from physicians or physician representatives

Transfer non-controlled prescriptions to and/or from another pharmacy

Sell schedule five products - controlled substances available without a prescription

Counsel patients

Administer a variety of immunizations to both minors and adults, in which both the intern and pharmacist are trained

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
6
Q

What are the six job roles of the pharmacist?

A

Interpret prescriptions

Dispense drugs and drug related products (aka verification)

Perform drug utilization reviews (DURs)

Transfer controlled prescriptions to and/or from other pharmacies

Administer a variety of immunizations to both minors and adults, in which they are trained

Must insure that inventory is correct, drugs and pharmacy records are stored appropriately and that the pharmacy is run in a manner that all laws, rules and regulations are followed

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
7
Q

At what temperature range must the shelves be at?

A

68-78 degrees

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
8
Q

At what temperature range must the refrigerators be at?

A

36 to 46 degrees

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
9
Q

At what temperature range must the freezer be at?

A

5-10 degrees

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
10
Q

What are the names of some quality control procedures? Name at least four.

A

Tall man lettering

Post fill audit

Final four check at data entry

Counseling

Incident Reports

Bar code verification scanning at product dispensing

Bar code verification scanning at release to patient

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
11
Q

What are the Five S’s?

A

Sort: items into 3 categories based on how much they are required to perform tasks like counting tray in various stations

Straighten: relocate items that will never be used in a station, put items that may be required at some point in drawers, find location for regularly used items

Shine: Remove clutter and clean

Standardize: Label all designated locations for items

Sustain: Put items back where they belong, keep stations clutter-free

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
12
Q

Name reasons for insurance audit triggers. Know at least three.

A

‘Use as directed’ is not to be used as the sig unless the directions are preprinted on the manufacturers packaging

Eye drops must have the day supply calculated correctly and say which eye is being treated

Headache medications must include the maximum daily dose

Insulin prescriptions must have the maximum units per day noted

Override codes must be used appropriately and make sure the reason as to why a third party gives a code is documented

If a doctor writes dispense quantity ‘1’, select the smallest package size available

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
13
Q

What two things are required with pet prescriptions?

A

The owner’s first and last name must be written on the prescription hard copy

The species must be selected in the patient’s profile

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
14
Q

How many refills can non control and schedule five drugs have?

A

Up to a year’s worth

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
15
Q

How many refills can schedule 3 and 4 drugs have?

A

Up 5 refills and must be used within 6 months

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
16
Q

How many refills can schedule 2 drugs have?

A

None

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
17
Q

What DAW codes should be used and why?

A

0- No product selection indicated
1- Substitution is not allowed by prescriber
2- Substitution not allowed by patient
3 - ?

Other codes could affect total pricing and pharmacy reimbursement aka shrink

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
18
Q

What kinds of medications require the counting tray and spatula used to be clean with alcohol afterwards?

A

Medications that could be harmful to a fetus and/or cause birth defects (identify by package). Ex: chemotherapy meds, prostate meds, immuno-suppressants, medications to end pregnancy

Medications that people are commonly allergic to. Ex: Opioids, penicillins, sulfonamides, NSAIDS

Warfarin / Coumadin

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
19
Q

What 9 things must a prescription label include?

A

Name and address of pharmacy

Name of the patient

Full name of prescriber

Directions

Date of dispensing

Any cautions that could be required by law

Prescription number

Written and dispensed med names, manufacturer, strength

Quantity

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
20
Q

When labeling a manufacturer’s stock bottle for a prescription, what 4 things must not be covered?

A

NDC

Lot #

Expiration date

Directions for reconstitution

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
21
Q

What two things must be on all prescription containers too small to bear a complete label?

A

Patients name

Prescription number

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
22
Q

What does HIPAA stand for?

A

Health Insurance Portability and Accountability Act of 1996

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
23
Q

What is HIPPA?

A

A rule that protects medical records and other personal health information maintained by health care providers. It empowers patients by guaranteeing them access to their medical records and more control over how their protected health information is used and/or disclosed

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
24
Q

What can a patient to get authorization for release of PHI if they can’t get it themselves?

A

If a patient is unable to pickup a printout in person, you can offer to mail it to them, making sure it’s sent in a separate envelope to prevent hippa violation

They can fill out an authorization for the release of phi to authorize someone else to pick it up for them. The form must be kroger approved and the patient must still fill out the mes request form in order for you to process their request

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
25
Q

How long must we keep hard copy prescriptions?

A

Three years, less medicare then must be kept for 10 years from date of issuance

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
26
Q

How long must we keep electronic prescription files (patient profiles)?

A

3 years

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
27
Q

How long must we keep signature logs?

A

3 years, unless medicare then must keep record of signatures for 10 years

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
28
Q

How long must we keep immunization records?

A

forever

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
29
Q

How long must we keep pseudoephedrine invoices?

A

2 years

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
30
Q

How long must we keep pseudoephedrine log books?

A

2 years

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
31
Q

When do we pull expired products?

A

When they are expiring within 3 months

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
32
Q

When do we need to put a sticker on medications about the expiration?

A

Within a year of their expiration date

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
33
Q

How long must drugs be kept in the quarantine area?

A

Until they are destroyed or returned and must not be stored for more than one year from their expiration / adulterated date

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
34
Q

Roman numeral: I

A

One

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
35
Q

Roman numeral: V

A

Five

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
36
Q

Roman numeral: X

A

Ten

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
37
Q

Roman numeral: L

A

Fifty

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
38
Q

Roman numeral: C

A

One hundred

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
39
Q

Roman numeral: xxx

A

30

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
40
Q

Roman numeral: xii

A

12

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
41
Q

Roman numeral: vii

A

7

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
42
Q

Roman numeral: xiv

A

14

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
43
Q

Roman numeral: iv

A

4

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
44
Q

Roman numeral: xl

A

40

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
45
Q

Roman numeral: xxc

A

80

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
46
Q

Roman numeral: cxv

A

115

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
47
Q

Roman numeral: cc

A

200

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
48
Q

AMP

A

ampicillin

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
49
Q

ASA

A

aspirin

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
50
Q

ETOH

A

Ethanol/alcohol

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
51
Q

FeSO4

A

Ferrous sulfate

52
Q

SMZ/TMP

A

Sulfamethoxazole / trimethoprim

53
Q

APAP

A

Acetaminophen

54
Q

IBU

A

ibuprofen

55
Q

KCl

A

Potassium chloride

56
Q

PCN

A

Penicillin

57
Q

1 oz = ? Ml

A

30 ml

58
Q

8oz = ?ml

A

240 ml

59
Q

6oz = ?ml

A

180ml

60
Q

1 pint = ?oz

A

16 oz

61
Q

16oz = ?ml

A

473/480 ml

62
Q

1tsp = ?ml

A

5ml

63
Q

What does cc mean?

A

Milliliters

64
Q

4cc qid x10 = ?cc

A

160cc

65
Q

2tsp tid x10 = ?ml

A

300ml

66
Q

1tsp qam for 30 days = ?ml

A

150ml

67
Q

0.5 oz bid x2, then 0.5oz qd x2 = ?ml

A

90ml

68
Q

2 tabs qid x7 = ? Tabs

A

56

69
Q

3 tabs qd x3, 2 tabs qd x3, 1 tab qd x3 = ? Tabs

A

18

70
Q

2 tabs bid x5, 2 tabs qd x5, 1 tab qd x5 = ? Tabs

A

35

71
Q

absorption

A

the way in which a drug enter the bloodstream

72
Q

acquisition cost

A

the price a pharmacy pays for a product intended for re-sale

73
Q

adjudication

A

the process of sending a prescription claim from the pharmacy to the patient’s insurance provider

74
Q

allergy

A

the abnormal sensitivity to a substance

75
Q

anaphylaxis

A

a rare, but potentially, life-threatening allergic reaction to a drug

76
Q

anesthetic

A

a substance that produces partial or complete lack of feeling

77
Q

anti-inflammatory

A

a drug that decreases inflammation

78
Q

arrhythmia

A

an irregular heart rate or beat

79
Q

arthritis

A

acute or chronic inflammation of a joint

80
Q

awp

A

average wholesale price. this is the published price for the drug, not what is paid by most end users

81
Q

boh

A

balance on hand: the amount/quantity of medication int he stock bottle and on the shelf.

82
Q

bar

A

bill after release: this tool is used when a prescription has already been sold and needs to be re-billed

83
Q

bin

A

a claims processor to identify a third party payer for a claim; uses the bank identification number

84
Q

cao

A

computer assisted ordering: program we use, in the legacy system, to order pseudoephedrine products and pharmacy supplies

85
Q

cmr

A

comprehensive medication review

86
Q

controlled substance

A

medications identified as having the potential for abuse and therefore require more strict regulations, as defined by the controlled substances act of 1970

87
Q

copay

A

the amount the patient must pay above what is paid by the third party insurance for a prescription

88
Q

dangerous drug

A

any drug who’s commercial package bears a label containing (RX ONLY)

89
Q

decongestant

A

a drug used to relieve congestion, usually of the nose, lungs, or chest

90
Q

diabetes

A

the inability of the body to use sugar

91
Q

dur

A

drug utilization review: a method of checking drug interactions, dosages, allergies when dispensing a medication

92
Q

enteric-coated

A

a special outer coating on tablets that allows them to dissolve in the intestine instead of the stomach

93
Q

eprn

A

easyfill pharmacy retail network: java based application called enterprise rx that has been dated to process prescriptions and help communicate with all kroger family pharmacies

94
Q

expectorant

A

an agent used to reduce the thickness of mucous; promoting the discharge of phlegm of other fluid from the respiratory tract

95
Q

fda

A

food and drug administration: federal agency responsible for putting into effect rules and regulations meant to ensure public safety regarding drug products

96
Q

formulary

A

a list of drugs that a particular prescription plan prefers

97
Q

hormone

A

a substance secreted by the glands in the body

98
Q

hypertension

A

high blood pressure

99
Q

im

A

intramuscular route of injection of a drug

100
Q

iv

A

intravenous route of injection of a drug

101
Q

mtm

A

medication therapy managment

102
Q

ndc

A

national drug code: a universal product identifier for medications

103
Q

non-formulary

A

occurs when the prescribed medication is not on the list of preferred drugs

104
Q

nopp

A

notice of privacy practices is a document that contains krogers policy towards releasing and protecting patients’ health information

105
Q

ophthalmic

A

pertaining to the eye

106
Q

phi

A

protected health information

107
Q

r-dac

A

random daily access code: barcode that prints off once an associate has logged onto the refill pen system based on their enterprise id and password and gives specific access to applications

108
Q

subcutaneous

A

injected beneath the skin

109
Q

sublingual

A

under the tongue. drugs enter the blood stream without passing through the stomach

110
Q

third party

A

any business or organization that insures or pays the health care expenses on behalf of the patient

111
Q

time released or sustained

A

releasing medication gradually to produce a sustained effect

112
Q

tmr

A

targeted medication review

113
Q

transdermal delivery system

A

a medicated patch that delivers the drug to the blood through the skin

114
Q

troche

A

a lozenge dissolved in the mouth

115
Q

vertigo

A

dizziness

116
Q

aa

A

of each / affected area

117
Q

ac

A

before meals

118
Q

ad

A

right ear

119
Q

as

A

left ear

120
Q

au

A

both ears

121
Q

biew

A

twice a week

122
Q

cm

A

centimeter

123
Q

gtt(s)

A

drop(s)

124
Q

im

A

intramuscular

125
Q

od

A

right eye