Technological Flashcards

1
Q

The IT productivity paradox.

Tech doesn’t necessarily make us more productive.

A

Despite the ICT revolution, annual growth and productivity has declined since 1970 (US).
Tech is much more focused on entertainment and lifestyle, take mobile phones; these do not necessarily enhance our productivity but the tech has advanced dramatically in a short period of time.

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2
Q

Drones in the workplace (Case study)

In 2012, the on-line fashion retailer Net-A-Porter said that robot pickers were 500% faster than human pickers. On-line retailer Amazon uses Kiva robots to pick items from warehouse shelves.

A

Complete change in labour needs:
Increasing need for specialist engineers.
Warehouses still need pickers who can work at a fast pace (performance management targets).
Bricks & clicks companies might reduce the Bricks (close retail shops) and increase their clicks (warehouse/distribution). Reducing/no labour market for retail customer service; increasing labour market for call centre/on-line customer service support reducing costs reduced infrastructure needs. Increasing IT support staff.

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3
Q

Tech in the MOD

A

Technology advances are already changing the nature of job roles - E.g. from pilot to drone pilot.
As technology advances so to must selection and training processes, to keep up with need.

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4
Q

The ‘gig’ economy.

High tech businesses use shared networks

A

Temporary positions are common and companies employ workers for a short period of time or on demand. E.g. delivery drivers, Uber, Airbnb. Whilst this offers flexibility to workers, it resolves organisations of the responsibility of looking after it’s employees.

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