Terms Flashcards
(29 cards)
SIPOC
Supply, Input, Processes, Output, Customer
COPIS
in the SIPOC framework information and analysis flow from left to right from the customer upstream. This is known as COPIS it is the customer-focused version of SIPOC.
Kanban
Simply a card used to order more stock.
DAMADOV
Define, measure, analyze, design, validate
Sigma
means standard deviation, which is a measure of variation
Standard Deviation
It is the average distance of a data point from the mean/center of any given set
x bar
this formula calculates the arithmetic mean of a data set. it represents the average value or balancing point
Empirical rule
68-95-99.7
CTD
Critical to delivery
Critical to delivery -Definition
product service, or transactional characteristics that signify influence on one or more CT”S in terms of delivery
MOMS
Measurable, Observable, Manageable, Specific
Balanced Score Card
Are the plans for next year
KANO
Top-Down Approach
Balance scorecard
finance, operational excellence, create satisfied customers, motivate employees
LSL
Lower Bound-
USL
Upper Bound
Lean
elimination of waste in a process Thus increasing the flow /velocity of a process, creating pull- only produce what the customer asks for.
Lean focuses on
efficiency
Six Sigma focuses on
effectiveness
NVA
Non value added = waste
known problem- known solution
Just do it
Known Problem - unknown solution
Problem is variation - use six sigma
Unknown problem - unknown solution
Check VOC, VOP, VOB
CTC
critical to cost