Test 1 Flashcards
to learn material for test 1 (90 cards)
What is engineering?
i. The profession in which knowledge of mathematical and natural sciences gained by study, experience, and practice is applied with judgment to develop ways to utilize, economically, the materials and forces of nature for the benefit of mankind
What is management?
ii. A set of activities (including planning, organizing, decision making, leading and controlling) directed at an organization’s resources (human, physical, and information) with the aim of achieving organizational goals in an efficient and effective manager
What is engineering management?
i. Is the art and science of planning organizing, allocating resources, and directing and controlling activities that have a technological component
What is project management?
i. The planning, organizing, directing, and controlling of a company resources for a relatively short term objective that has been established to complete specific goals and objectives
What are the functions of a manager?
Planning, organizing, leading/motivating, and controlling
Planning
establishing objectives and goals, decision making, focus on the future, what are we aiming for
Organizing
Establishing roles for people, determining how resources are acquired
Controling
ensuring that the actual events conform to planned events; who judges results and by what standards
Leading/Motivating
directing; guilding; instructing; influencing people to willingly and enthusiasicallly work towards the achievement of organizational goals; what encourages people to do their best work; who decides what and when?
Management Levels
first line, middle, top
First line managers
Manage hourly workers and non managers in a short term (hourly weekly basis. They make decisions such as assigning work, evaluating performance, operational decisions. There is a trend to replace them with group or team leaders
Middle line managers
- Manage first line managers, manage through other managers in a weekly, monthly or yearly basis. Their duties include departmental policies, department evaluations, and ensuring departments are meeing organizational objectives. The trend is to drastically replace them through organizational flattening
Top Line Managers
- Manage middle managers in a long term (5-10 years) or yearly basis. They define the mission, objectives, goals for the organization, stragetic planning, responsibility and accountability to the board of directors
What are managerial roles?
Interpersonal- Figurehead, leader, liaison
Informational - Monitor, disseminator, and spokesperson
Decisional- Entrepreneurial, disturbance handler, resource allocator, and negotiator
Origination of Engineering Management
Ancient civilizations, arsenal of venice
Managerial Skill requirements
i. The necessary skills are conceptual, interpersonal, and technical. The need for interpersonal skills stays the same for each managerial level. However, technical skills decrease and conceptual increase as you go up in managerial levels
What role did the industrial revolution play?
i. It was the end of the cottage industry. There were problems in the factory that needed to be addressed and engineering management came about to fill that void. Industrial development in the Americas along with the development of engineering education helped engineering management come to be.
What is the Scientific Management theory
Based on finding the best way to do a job, management vs. the worker
Administrative
based on how an organization is structured
Behavioral
studying how people work
Hawthorne Effect
tendency for improved worker performance as a result of special attention paid to the physical environment
Abilene Paradox
when a group takes an action that is contradictory to what the individual members would choose to do
Quality
ensure that an organization or product is consistent, can be considered to have four main components: quality planning, quality control, quality assurance and quality improvement.[1] Quality management is focused not only on product/service quality, but also the means to achieve it.
What is planning?
ii. Provides a methods for identifying objectives and designing a sequence of programs and activities to achieve these objectives What are we waiting for and why?
