Test 1 study Flashcards

1
Q

The objective of organizational behavior is to develop a better?

A

understanding of people at work

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2
Q

In McGregor’s Theory X, The typical person ?

A

dislikes work and will avoid it if possible

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3
Q

A(n) _____ is defined as a learned predisposition to respond in a consistently favorable or unfavorable manner with respect to a given object.

A

Attitude

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4
Q

According to research on the stability of attitudes, when is a person least likely to change his or her general attitudes?

A

Middle adulthood

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5
Q

) _____ is an affective or emotional response toward various facets of one’s job.

A

Job Satisfaction

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6
Q

Intelligence results from a combination of ____.

A

innate capacity and environmental influences

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7
Q

Regarding the Big Five personality dimensions, a person scoring high on _____ is relaxed, secure, and unworried

A

emotional stability

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8
Q

The _____ model proposes that managers use a four-step sequence when making decision: (1) identify the problem, (2) generate alternative solutions, (3) select a solution, and (4) implement and evaluate the solution.

A

rational

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9
Q

_____ is a capacity for attaining direct knowledge or understanding without the apparent intrusion of rational thought or logical inference

A

Intuition

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10
Q

One disadvantage of group-aided decision making is that it results in ____.

A

domination by a vocal few

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11
Q

The primary objective of the job characteristics model is to increase ____.

A

internal motivation

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12
Q

According to Herzberg’s motivator-hygiene model, which of the following is a motivator?

A

Responsibility

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13
Q

One characteristic of high achievers is that they ____.

A

prefer situations in which their performance is due to their own efforts

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14
Q

_____ is an example of a pay for performance system.

A

Piece rate pay

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15
Q

In McGregor’s Theory Y, The typical person?

A

has imagination and creativity

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16
Q

_____ is the view the individual has of himself or herself as a physical, social, and spiritual or moral being.

A

Self-concept

17
Q

According to research on self-monitoring, which of the following is true?

A

High self-monitors received more promotions than did low self-monitors.

18
Q

Regarding the Big Five personality dimensions, a person scoring high on _____ is trusting, good natured, cooperative, and soft-hearted.

A

agreeableness

19
Q

Heavier workloads for employees (resulting from years of organizational downsizing and cost-cutting) combined with an increase in dual-income families, single working parents, and elder care responsibilities serve to increase ____.

A

work/family conflict

20
Q

_____ is a cognitive process that enables us to interpret and understand our surroundings.

A

Perception

21
Q

The _____ perceptual error represents the tendency to avoid all extreme judgments and rate people and objects as average or neutral.

A

central tendency

22
Q

Research suggests that as employees age, they experience ____.

A

higher job satisfaction

23
Q

Equity theory predicts that a student will experience _____ if a friend of equal scholarly ability studies the same amount for a test but receives a higher grade.

A

negative inequity

24
Q

_____ refers to the positive or negative value people place on outcomes.

A

Valence

25
Q

A(n) _____ goal targets a specific end result

A

performance outcome

26
Q

Management by objectives is a management system that incorporates ____.

A

goal setting

27
Q

People tend to reject or downplay feedback if they perceive it to be ____.

A

negative

28
Q

_____ entails identifying and choosing alternative solutions that lead to a desired state of affairs.

A

Decision making

29
Q

_____ represents the idea that decision makers are restricted by a variety of constraints when making decisions.

A

Bounded rationality

30
Q

_____ involves solving problems by choosing a solution that meets some minimum standard of acceptance.

A

Satisficing