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0
Q

What is Available Seat Kilometer

A

(i.e. cost per ASK) - operating cost to fly one aircraft seat one kilometer

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1
Q

What is yield?

A

average revenue received for carrying one passenger one kilometer

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2
Q

Load Factor calculation

A

Total Revenue Passenger kilometers divided by total aircraft seat kilometers

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3
Q

Revenue Passenger Kilometer (RPK)

A

This is used as a measure of passenger traffic

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4
Q

How do you calculate RPK

A

(# of revenue paying passengers) x (# of kilometers flown) =

Revenue Passenger Kilometers

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5
Q

Yield calculation

A

Revenue/RPK = Yield

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6
Q

What is available seat kilometer (ASK) used as

A

This is used as a measure of capacity available

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7
Q

Calculation on ASK

A

(#of seats) x (# of kilometers flown) = Available Seat Kilometers

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8
Q

Passenger Load Factor (PLF)

A

The measure of how well an airline is balancing the capacity it makes available with the traffic it is able to attract

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9
Q

What is freedom of the air

A

Set of commercial aviation rights granting a country’s airline the privilege to enter and land in another country’s airspace

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10
Q

What are the factors that contribute growth

A
  • Rising disposable income
  • Deregulation of aviation law;bilateral and open skies agreement
  • Growing confidence in aviation as a safe mode of travel
  • increased efficiency and competition reduced cost of travel
  • globalization
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11
Q

What is the first freedom

A

Right to fly across a country’s territory without landing

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12
Q

Second freedom

A

Right to land for non traffic purpose (technical reasons)

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13
Q

Third freedom

A

Right to carry passengers or cargo from ones own country to another

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14
Q

Fourth freedom

A

Right to carry passengers or cargo from another country to ones own

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15
Q

Fifth freedom

A

Right to carry passenger from ones own country to a second country and from there to a third country

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16
Q

What is deregulation

A

The removal of government restrictions on the operations of a business

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17
Q

Positives and Negatives of deregulation

A

Positive- allows beneficial competition for the airline industry.
Negative- scheduled flights to smaller areas get taken away because airlines are competing for the popular routes

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18
Q

Who might oppose deregulation

A
  • Residents living in smaller areas might oppose because their scheduled flights might be cancelled.
  • flag carriers or legacy carriers
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19
Q

What are the support businesses for the airline industry

A
  • aircraft manufacturing
  • aircraft maintenance
  • aviation ramp services
  • ground transportation
  • fuel services
  • customer service (hotel,car rental)
  • freight forwarders (organize cargo shipping)
  • specialized professionals (weather service)
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20
Q

What does ICAO do

A

Govern civil aviation
Establish international laws that deal with security crime
Sets international standards (navigational facilities, air operations..)
More on safety regulations

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21
Q

What does IATA do

A

Promote safe, regular, and economical air transport
Assign letter codes to airports and airlines
Deal with issue such as fares passengers and cargo agreements and debt settlement

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22
Q

What does IATA and ICAO have in common

A

Common objective to make air travel safer more efficient and economical

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23
Q

What are the two types of statements ICAO developed

A

Standard

Recommended

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24
What is standard practices
Specification of physical characteristics recognized as necessary for safety Mandatory all ICAO members must follow
25
What is recommended practice
Specification of characteristics that are recognized as desirable not mandatory
26
What % of air trips by canadians started from a US border airport
25
27
What % of air cargo worldwide is handled by Canada airport
2
28
What % is Canadian airport'a share of world traffic
2
29
What are the type of airlines carrying cargo
Belly Mixed Integrator all cargo
30
What are the economic benefits of airline industry
``` Creates jobs Facilitates expansion of world trades Open up new market opportunity Move product services quickly Deliver cargo to northern Canada ```
31
What are social benefits of airline industry
Linking countries and culture efficiently Travel (can travel to different part of the world) Access to remote communities
32
What are the types of code share agreements
Hard block Soft block Free sale
33
What is hard block agreement
Marketing carrier purchases a predetermined number of seats at a predetermined price Marketing carrier is free to sell those seats at any price
34
What is soft block agreement
Size of block vary based on the operating carriers anticipated demand level
35
What is free sale agreement
Operating carrier gives marketing carrier access to its seat inventory
36
Three factors of the airline profitability
Yield ASK available seat kilometer Load Factor
37
What is oligopoly
A small group of business that control the market for a certain product/service
38
Why is airline industry an oligopoly
There are 3 airline alliances in competition with each other
39
What are the 2 airline employees categories
Flight operation | Ground operations
40
What is the responsibilities of reservation agents
Help make reservation Work in call centres Provide info bout travel arrangements
41
Responsibilities of check in staff
Work at ticket And check in counters | Assists customers with trouble operating self check in kiosks
42
Responsibilities gate personnel
Check tickets Assist passengers boarding plane Make boarding announcements
43
Responsibilities aircraft maintenance
Maintain aircraft is safe good conditions | Include frame, power plant, avionics technicians
44
Responsibilities ramp personnel
Guide planes in and out of airport gates | Covers cleaning of aircraft, catering, fuelling, de icing
45
Responsibilities flight crew
Operation and safety of aircraft and all persons on board
46
Responsibilities of cabin crew
Safety in cabin and attending passengers
47
Who are the line personnels
Employees who interact directly with customer
48
Who supports line personnel
Back office staff
49
Why do airlines outsource jobs to external companies
Cost saving Don't have to pay employee benefits Don't need to maintain facilities to house maintenance
50
What is outsourcing
Contracting services to external companies
51
What are the greatest expenses of an airline
Fuel Salary Equipment (maintenance)
52
What is code share
Partnership agreements between two air carriers | Operating carrier allows marketing carrier to promote and sell seats on some of its flights
53
What is the importance of Chicago convention
Established ICAO | Developed freedoms of air
54
What's the difference between open skies and deregulation?
open skies is an agreement between two or more countries and deregulation is the government of a country deciding to not staying involved with the airline industry
55
Why is diversion of traffic to border airports in the U.S important to Canada's future in the aviation career?
It takes the business from Canada to the U.S and hurts the aviation industry in Canada
56
Who is Billy Bishop
the most successful air ace in the Canadian military during ww1
57
Who is Grant McConachie?
He developed the first routes across the pacific from Canafa
58
who is herb kelleher?
The man who started Southwest Airlines
59
Who is Clive Beddoe?
The man who started West Jet
60
Who is Michael O' Leary?
CEO of Ryanair
61
Who is Richard Branson?
Started Virgin Airlines
62
Who is Robert Deluce?
He is the president and CEO of Porter Airlines
63
Who is Russ Baker?
Founded Pacific Western Airlines
64
Impact of other players in the industry
``` Government Alliance Airports Customers Competitors Unions Suppliers ```
65
Three big Alliances
OneWorld, SkyTeam, Star Alliance
66
What are the factors that affect the choice of travel mode?
Travel time, cost of travel, number of people in the travelling group, the purpose of travel, stress of level, availability of a vehicle, and the need for a vehcile and personal items at the destinations.
67
What happens if the fares increases?
Passengers will start to use alternative ways to travel, such as traveling from air to car, or no travel involve at all

Airc 1009 (1 decks)

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