Test

Question 1

What were security personnel known as in the early days of private security operations?

Answer 1

Watchmen

Question 2

What is the current preferred term for security personnel?

Answer 2

Security officer or protection officer

Question 3

What is a common alternative term for security personnel in some settings?

Answer 3

Loss prevention officer

Question 4

What has the uniformed security officer operation evolved into?

Answer 4

A multibillion-dollar, worldwide industry

Question 5

What event led to increased scrutiny of airport security personnel?

Answer 5

The terrorist attacks of September 11, 2001

Question 6

What change has occurred in the regulation of security officers in California and Ontario?

Answer 6

Both proprietary and contract officers are now regulated

Question 7

What types of protective personnel are regulated in some jurisdictions?

Answer 7

Door supervisors, repossession agents, and locksmiths

Question 8

What trend is observed regarding the quality of security personnel?

Answer 8

A need for higher-quality security personnel

Question 9

What additional services are contemporary protection officers providing?

Answer 9

Communications, customer service, transportation

Question 10

What is the impact of civil unrest and warfare on security officer utilization?

Answer 10

Increased use of heavily armed security forces

Question 11

By what percentage did security staffs in the United States increase after September 11, 2001?

Answer 11

13 percent

Question 12

What was the total number of security jobs in the U.S. by 2002?

Answer 12

More than 1 million jobs

Question 13

What percentage of security officers in 2008 were employed by contract agencies?

Answer 13

About 55 percent

Question 14

What is the recommended use of security officers in a protection plan?

Answer 14

As part of a complete protection plan, not as a stand-alone resource

Question 15

What should security professionals do to effectively convince management of security needs?

Answer 15

Quantify and prioritize the loss potential with a strategic plan

Question 16

What is the projected growth rate for employment of security officers between 2008 and 2018?

Answer 16

14 percent

Question 17

How many new jobs for security officers were expected to be created between 2008 and 2018?

Answer 17

About 152,000 new jobs

Question 18

What factors are contributing to the demand for security officers in Canada?

Answer 18

Increased concern about crime, vandalism, and terrorism, as well as 9/11

Question 19

What was the growth rate for security officer and private investigator occupations in Canada from 1991 to 2001?

Answer 19

Five times the rate of growth for all Canadian industries

Question 20

Fill in the blank: Security officers may patrol downtown areas or military installations; monitor heavily populated areas like _______.

Answer 20

Stadiums, shopping centers, or large apartment complexes

Question 21

True or False: Security officers are being used in more environments than ever before.

Answer 21

True

Question 24

What role do security officers play in public relations?

Answer 24

Security officers serve as the first contact for visitors, customers, vendors, or employees, affecting the initial impression of the organization.

Question 25

How can security officers impact employee attitudes towards security risks?

Answer 25

By being involved in a security awareness program, officers can encourage employees to report or decrease security risks.

Question 26

What is essential for security officers when dealing with the public?

Answer 26

Courtesy and efficiency are essential when security officers interact with the public.

Question 27

What should security personnel convey to employees?

Answer 27

Security personnel must convey that certain rules must be followed while treating employees fairly and understandingly.

Question 28

What factors determine the number of security officers required for a facility?

Answer 28

Factors include physical complexity and size of the facility, number of employees, nature of work, number of entrances, value of assets, number of patrols, and special assignments.

Question 29

How many officers are required for a post staffed 24/7?

Answer 29

A minimum of 4.2 officers is required, but 4.5 officers are needed to cover sick, vacation, and holiday leave.

Question 30

What are the basic functions of a security officer force?

Answer 30

Basic functions include control of entrances, patrol, escort, inspection, monitoring, emergency response, dealing with disturbed people, and special assignments.

Question 31

What is the primary function of access control?

Answer 31

Access control regulates movement into, out of, and within a designated building or area.

Question 32

What are typical security officer instructions for access control?

Answer 32

Ensure employees have visible badges, provide visitors with passes, identify unauthorized individuals, and monitor materials and vehicles entering and leaving the facility.

Question 33

What are the two categories of patrols?

Answer 33

Patrols are generally divided into foot patrols and vehicular patrols.

Question 34

What should officers look for while on patrol?

Answer 34

Officers should look for unsecure doors, suspicious persons, hazardous conditions, and violations of security policies.

Question 35

When should security personnel escort individuals?

Answer 35

Security personnel should escort individuals carrying large sums of money, special information, or when requested for employee safety.

Question 36

What does inspection involve for security officers?

Answer 36

Inspection involves monitoring for fire hazards, unlocked doors, and other security concerns, often conducted alongside patrols.

Question 37

What is the role of centralized security control centers?

Answer 37

Centralized security control centers manage systems like CCTV, access control, fire alarms, and emergency call stations.

Question 38

What emergencies are security personnel prepared to respond to?

Answer 38

Security personnel must be prepared for emergencies such as fire alarms, bomb threats, bombings, and suspicious packages.

Question 39

What is the responsibility of security personnel during emergencies?

Answer 39

Security personnel must be prepared for emergencies and are responsible for directing, coordinating, and carrying out responses established by security management.

Question 40

What types of emergencies might security officers respond to?

Answer 40

Security officers may respond to fire alarms, bomb threats, bombings, suspicious packages, hazmat releases, medical emergencies, equipment failures, elevator entrapments, extreme weather, terrorist actions, criminal actions, building collapses, and evacuations.

Question 41

What is the goal when dealing with disturbed people?

Answer 41

The goal is to prevent harm and control the person with minimal injury, discomfort, or embarrassment.

Question 42

What complications can arise when dealing with disturbed individuals?

Answer 42

Complications can arise from differences in sex or age between the disturbed person and security personnel, which may lead to delays in response.

Question 43

What should security officers be trained in when dealing with disturbed individuals?

Answer 43

Security officers should be trained in employer policies regarding the use of physical force and handling disturbed individuals.

Question 44

What are the primary considerations when responding to a disturbed person?

Answer 44

The primary considerations include bringing the person into custody, eliminating immediate danger, and understanding legal liabilities.

Question 45

What is the importance of having a policy in place for security personnel?

Answer 45

Having a policy helps remedy liability and public relations issues and shows that serious thought has been given to handling such situations.

Question 46

What are some special assignments security officers may have?

Answer 46

Security officers may act as messengers, communications coordinators, or drivers, but diverting them from security tasks can erode facility protection.

Question 47

What factors determine the qualifications for a security officer?

Answer 47

Qualifications should be based on the duties in the job description and can vary significantly between organizations.

Question 48

What are the minimum age requirements for private security officers?

Answer 48

Unarmed officers must be at least 18 years old, while armed officers must be at least 21 years old.

Question 49

What are the criminal history requirements for private security officers?

Answer 49

Applicants must not have felony convictions, certain misdemeanor convictions, or be declared incompetent by a court.

Question 50

What pre-employment checks are required for private security officers?

Answer 50

They must submit fingerprints, passport photos, personal information, and a statement of conviction of crimes.

Question 51

What additional criteria are suggested for non-regulated security officer employment?

Answer 51

Suggested criteria include high school education, military discharge records, mental and physical capacity, and psychological evaluations for armed applicants.

Question 52

What does U.S. federal law mandate regarding employment candidates?

Answer 52

Candidates must be citizens or possess legal alien status prior to employment.