test 2 Flashcards

1
Q

product

A

good or service (both favorable and unfavorable) that a
person receives in some type of exchange

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2
Q

Business Products

A

Products used to manufacture other goods
and services or to facilitate an organization’s operations

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3
Q

Consumer Products

A

Products bought to satisfy an individual’s
personal needs

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4
Q

Unsought Products

A

A product unknown to the potential buyer or a
known product that the buyer does not actively seek

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5
Q

Convenience Product

A

An inexpensive product that merits little
shopping effort

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6
Q

Shopping Products

A

A product that requires a greater level of
involvement, is usually more expensive, and found in fewer stores

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7
Q

Specialty Products

A

particular item for which consumers search
extensively and are reluctant to accept a substitute or
competitor’s products

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8
Q

Product Item

A

A specific version of a product that can be
designated as a distinct offering among an organization’s
products

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9
Q

Product Line

A

A group of closely-related product items

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10
Q

Product Mix -

A

All product lines that an organization sells

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11
Q

Brand

A

A name, term, symbol, design, or combination of these
elements that evokes meaning and differentiates an organization

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12
Q

Greenwashing

A

Attempting to give the impression of
environmental friendliness whether or not it is
environmentally friendly

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13
Q

Price Skimming

A

Setting price points high during (initially) and then lowering
them (gradually) as competitors appear in the market
Maximizes profits early

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14
Q

Psychology Pricing

A

Increasing demand by creating an illusion of enhanced value for
the consumer
199 versus 200, number of syllables, and whole numbers

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15
Q

Bundle Pricing

A

Price points are lower if different products are bought together
Cheaper than purchasing products individually

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16
Q

Ideation

A

The process of generating, developing, and communicating
concepts that are abstract, auditory, visual, and/or definitive

17
Q

Creativity

A

Generating something new and “valuable”

18
Q

Change

A

An incremental adjustment to a product or process to enhance
efficiency or effectiveness

19
Q

Innovation

A

The introduction and adoption of a creative idea that “changes” the
market or society – It must be sustainable over time

20
Q

Contribution Margin –

A

The portion of sales revenue that is not
consumed by variable costs and so it contributes to the
coverage of the fixed costs

21
Q

Margin of Safety

A

The reduction in sales (in units) that can occur
before the breakeven point of a firm is reached

22
Q

Marginal Cost

A

he cost of producing one additional unit of a good
or service