Test 3 Operations Management.

Question 1

Operations Management DEF

Answer 1

All activities in which managers engage to produce goods or services.

Question 2

Efficiency DEF

Answer 2

Refers to how well a business uses it resources to produce a good or service.

Question 3

Effectiveness DEF

Answer 3

Refers to how successful a business has been in achieving it’s objectives.

Question 4

Input DEF

Answer 4

Inputs are the resources used in the process of production.

Question 5

Types of resources.

Answer 5

Natural resources: Includes raw
-Physical resources
-Human resources
-Financial resources
-Info from a variety of sources.
-Time

Question 6

Transformation process DEF

Answer 6

The conversation of inputs into outputs.

Question 7

Manufacturing business

Answer 7

-Generally use materials and capital resources.
-Turns inputs into tangible products.

Question 8

Service businesses

Answer 8

-Generally makes use of more human resources and information.
-Transforms inputs into intangible products.

Question 9

Outputs DEF

Answer 9

The end result of a business efforts - the service or product that is delivered or provided to the consumer.

Question 10

Elements of Operations Management.

Answer 10

1. Inputs
2. Processes
3. Outputs.

Question 11

Automated production line DEF

Answer 11

Comprises machinery and equipment arranged in a sequence with components added to good as it proceeds through each step with the process controlled by a computer.

Question 12

Robotics DEF

Answer 12

Highly specialized form of technology capable of complex tasks.

Question 13

Disadvantages and advantages for robotics and automated

Answer 13

Advantages:
-Allows business to produce at a faster rate.
-Reduced need for human labor allows a business to produce at reduced costs and increase productivity.
-Minimizes waste.

Disadvantages:
-Robotics are costly
-Training is required so that employees are familiar with using robotics.
-Leads to loss of jobs
-Robots can break down.

Question 14

Computer Aided design DEF

Answer 14

A computerized design tool that allows a business to create product possibilities from a series of input parameters.

Question 15

Advantage and disadvantage of CAD

Answer 15

Advantage:
-Product designs can be produced at a faster rate without the need for erasing and redrawing.
-Designer can create 2D and 3D computerised version of the product.

Disadvantage:
-Computer software can crash, resulting in possible loss of work.
-Costs of software can be expensive.

Question 16

Computer aided manufacturing techniques. DEF

Answer 16

The use of software to direct and control manufacturing processes.

Question 17

Disadvantage and advantages of CAM

Answer 17

Advantage:
-Allows business to produce at a faster rates at a reduced cost.
-Allows a business to produce with greater consistently and greater accuracy.

Disadvantage:
-Computer software can crash resulting in production stopping.
-Cost and time involved in training staff can also deter many businesses from using CAM
-Job loss.

Question 18

Material management DEF

Answer 18

The strategy that manages the use, storage and delivery of materials to ensure the right amount of inputs is available when required in operations system.

Question 19

Aspects of material management.

Answer 19

-Forecasting
-Master production scheduling.
-Materials requirement planning.