test questions Flashcards
(29 cards)
A percentage of the money the salon takes in from sales may be offered to practitioners as a:
commission
In general, cosmetologists are entitled to overtime pay if they work more than _____ hours per week.
40
In a corporate structure, which department typically handles financial planning for employees?
human resources
Job descriptions commonly include all of the following EXCEPT the:
employee’s projected compensation for the year
Not paying back debt such as a car loan is called:
defaulting
When selling salon products and services, you should:
never misrepresent your products or services
A _____ is a document that outlines all the duties and responsibilities of a particular salon position.
job description
When working in a salon, it is important that you:
be someone who can be counted on to tell the truth
To be a good team player, you must:
be willing to help with whatever needs to be done in the salon
Which of these is NOT one of the basic methods of compensation offered by salons?
tips only
The best way to record your tips and additional income for tax purposes is to keep a _____ log.
daily
In a service business, your career revolves around:
serving your clients
Evaluations are commonly scheduled _____ days after hiring.
90
Which of the following people does NOT get overtime pay for working more than 40 hours per week?
salon manager
Scheduling clients for their next service appointment before they leave the salon is known as:
rebooking
Which of the following is NOT a method of utilizing social media to promote your business?
Suggest that clients perform a search for your salon on Google.
Ticket upgrading is also called:
upselling services
Which of the following is NOT a recommended strategy for getting the conversation started on retailing products?
Be informed about the merits of using generic store brands.
The act of recommending and selling products to your clients for at-home use is called:
retailing
When working on a straight commission basis, commissions can range anywhere from _____ percent, depending on multiple factors.
25 to 60
Tips are income in addition to your regular compensation and:
must be tracked and reported as income on income tax returns
When you work at a salon:
you are expected to put the needs of the salon and its clients ahead of your own
When you keep and follow a monthly budget, you do NOT:
significantly restrict your spending
Which of the following is NOT a method of increasing how much money you have available to spend?
retailing less
