Test Two Flashcards
(43 cards)
Identifying and highlighting a major weakness of a primary
competitor, that could be exploited by the hospital or health service
organization when doing its strategic plan, would be found in the
Environmental Assessment section of the hospital or health service
organization’s strategic plan document
False
What is an intellectual process or analysis that encourages looking at
the “bigger picture” and into the future to craft a path of action in
order to arrive at desirable results?
Strategic thinking
Which of the following are 3 components of strategic management
Strategic planning, strategic thinking, strategic momentum
Length of life, quality of life, health behaviors and social & economic
factors are all factors that are called:
Health status indicators
A typical community hospitals service area is defined by:
Zip code
Benefits of using a structured questionnaire when conducting
stakeholderi interviews includes which of the following?
Demonstrates preparedness
○ Provides the interviewer with confidence
Provides structure
Allows focus to be on listening
The percentage of deliveries a community hospital - called hospital A
does in one year, out of all the deliveries from that hospital A’s
that same year, is called hospital A’s:
service area that were done in
Market share
Which of the following is an important possible strategic factor to
identify when doing the Service Area Analysis?
Service area population trends
One of the primary places where you can find health status data on
the health service organization’s service area population is:
Country health rankings
One of the last things to do when completing the Service Area
Analysis section is to define the health service organization’s service
area.
False
When submitting a Preliminary Working Draft Strategic Plan
document to senior leadership for discussion, input and feedback, it
isn’t important the document be highly organized and free of errors
in writing since it is a “preliminary” document.
False
The number one most important objective for the strategic planning
process is for the strategic planning document to receive approval
from the organization’s Board of Directors.
False
Directional strategies provide guidance and direction for
organizational culture and decision-making.
True
What does Judy Monroe, MD mean by the saying “Culture eats
strategy for lunch”?
Strategy isn’t as effective without 2 strong culture
None of the above
Leadership is accountable for driving a strong culture
Culture is more important than strategy
Strategic planning, strategic thinking and strategic momentum are
the components for:
Strategic management
Strategic planning can help organizational leadership create clarity
amongst chaos, particularly during periods of dynamic
environmental change.
True
Which of the following is a major component of the strategic Planning document?
Service area analysis
Directional strategies
Executive summary
Environment assessment
The values, beliefs and attitudes of the leadership and employees of
a health service organization can be best described as what?
None of the above
It can be argued that the most powerful conversation that any leader
willhave is the one inside that never gets verbalized. The inner voice
of a leader structures everything he/she does and feels.
True
Leaders who listen to their employees help to do what?
Build employee engagement
Build trust
Create understanding
Build a sense of caring
Strategic momentum concerns:
Daily activities of implementing a strategic plan
Monitoring progress towards goal achievement and taking corrective
action, when needed, is the basic management function of:
Controlling
Alignment between organizational strategy and individual employee
objectives is important because it helps provide for congruency and
synchronicity in the work being done at all levels of the
organization
True
