Textbook Notes NFIP Flashcards

(190 cards)

1
Q

3 major categories of floods

A

riverine, coastal, shallow

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2
Q

most common type of flooding

A

overbank flooding

downstream channels receive excess water or channel is blocked. then, water overloads and flows out

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3
Q

what causes most coastal flooding

A

hurricanes and severe storms

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4
Q

what is a tsunami

A

caused by underwater earthquake or volcano

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5
Q

3 types of hydrodynamic forces

A

frontal

drag

eddies or negative pressure (suction to downstream side)

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6
Q

1960 and earlier- types of projects

A

structural flood control projects primarily

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7
Q

when was NFIP created

A

1968

establish insurance

distribute responsibility

set standard for development

begin floodplain mapping

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8
Q

when was national flood insurance act created

A

1968

unified national program for floodplain management

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9
Q

floodplain management strategies

A

1 - modify human susceptibility to flood damage

2 - modify impact of flooding

3 - modify flooding itself

4 - preserve and restore natural resources

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10
Q

when was the Flood Disaster Protection Act passed

A

1973

prohibit most building assistance in floodplains of non participating communities

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11
Q

how much total USA land area is floodplain

A

7%

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11
Q

which department is FEMA administered by

A

Department of homeland security

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12
Q

how fast is a high velocity flood

A

5 ft/s or greater

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12
Q

most important amendment to FEMA

A

1994 - National Flood Insurance Reform Act

CRS establish, increase max coverage, start grant program

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13
Q

when is federal funding available

A

in communities that agree to regulate development in mapped floodplains

NFIP based on agreement between Federal Gov and Communities

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14
Q

3 purposes of FEMA maps and data

A

basis for regulating new flood-prone construction

rating insurance policies

determine when flood insurance must be purchased as a condition of a loan

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15
Q

what are the 2 types of FEMA maps

A

FHBM (approximate)

FIRM (based on FIS, more accurate)

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16
Q

3 things can occur if community does not follow NFIP

A

new buildings subject to flood damage

insurance is very expensive

FEMA can impose sanctions

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17
Q

Community Role in NFIP

A

enact and implement floodplain regulations

issue/deny floodplain development permits

inspect development for compliance with ordinance

maintain record of floodplain development

assist in revision of floodplain maps

inform residents of flood hazardsn

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18
Q

state role in the NFIP

A

ensure communities have legal authority to enforce regulation

establish minimum regulations consistent with NFIP

provide technical assistance to local gov

coordinate with various state agencies that affect the NFIP

can also enforce regulations for state owned properties. often done through governors executive order. may have own regulations

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19
Q

NFIP are on what ratio of cost share

A

under CAP - NFIP funds are available 75/25 %

to help state provide technical assistance to communities

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20
Q

federal role in NFIP

A

FEMA within department of homeland security administers NFIP through regional offices and mitigation division

assists state NFIP coordinating criteria

assess community compliance

advise local officials

review and adopt new maps

approve community regulations

administers the insurance portion. Sets insurance rates, establishes coverages, monitors claims, markets flood insurance

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21
Q

how to join the NFIP

A
  1. community adopt letter of intent to participate with FEMA
  2. submit and adopt a floodplain management ordinance that meets or exceeds NFIP

then, communities receive a FIRM. They get 6 months to adopt the ordinance,

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22
Q

what happens if a community does not comply

A

CAV or CAC inspects.

FEMA has 3 recourses: reclassification under CRS, probation, suspension

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23
what does the CRS do
community rating system provides discounts on insurance premiums for communities exceeding NFIP if not comply, reclassified to class 10
24
probation
formal notification of non-compliance prior, 90 day notice for specific violations $50 for policies sold or renewed during this time
25
sanctions for non-participation in NFIP
no flood insurance available/ cannot be renewed no federal grants / loans for construction in SFHA no disaster assistance for repair in SFHA federally insured lending institutions (banks) must notify applicants that there is a flood hazard & cannot get insurance
26
NFIP base flood, also called
1% flood 100 year flood base floodplain special flood hazard area (SFHA)
27
when year was the national flood insurance act & what did it do
1968 identify floodprone areas establish flood risk zones within floodprone areas today, FEMA does this
28
who set the FIS standards
FEMA
29
flood hazard boundary maps vs FIRM vs FIS
FHBM - approximate map - used prior to 1968 FIRM - detailed map FIS - detailed studies
30
what is a datum and who uses it
common vertical elevation refrence surveyors
31
which datum do we use in FIS
national geodetic vertical datum (NVGD) of 1929 OR north americal vertical datum (NAVD) of 1988 based on mean sea level
32
when looking at a flood profile, what is the start/end points
start at mouth of stream or notable location then, look upstream slope increases generally from left to right
33
what is a bridge symbol in the flood profile
I the bottom of the I is the low chord (lowest beam) top of the I is the top of a solid bridge railing
34
what is the base map also called
topographic map contour map shows BFE from cross sections and profiles
35
what does the floodway/base floodplain/SFHA include
floodway + fringe AE zone or A1-30 development outside = no analysis needed permit needed to develop in flood fringe for building to be elevated to BFE floodway development allowed if no rise in BFE occurs - compromise standard is 1' increase floodway development discouraged
36
what are coastal floods caused by coastal storms called
storm surge caused by air pressure changes and strong winds computer programs produces stillwater flood elevations (floods, not wave elevations)
37
wave runup vs wave setup
runup - when waves hit the shore and water is moving with such force it keeps traveling inland - flood land areas higher than stillwater elevation setup - additional elevation of water surface over normal surge elevation - caused by onshore mass transport of water by wave action
38
what does the coastal flood engineer study in riverine vs coastal flood
riverine - cross section coastal - transects (elevation of ground onshore and offshore)
39
what is underwater topography called
bathymetry
40
what is the BFE for coastal area
stillwater elevation + wave runup OR wave crest elevation (whatever is greater)
41
what defines a coastal high hazard area
BFE wave heights are 3' or more (3' was chosen because 3' wave can break a wall panel away from a floor) inland limit of the primary frontal dune eroded ground profile 3' below computed runup elevation
42
how is shallow flooding defined
average flood depth 1to 3 ft where defined channel does not exist
43
what is the ERM or RM on a flood map
(elevation) reference mark
44
what is the coastal barrier resource system
coastal barrier resource system (CBRS) is shown on maps, called CBRA areas established by the coastal barrier resource act of 1982 and coastal barrier improvement act of 1990 protects CBRA by prohibit expenditures of federal funding (including insurance) for new/improved buildings in mapped areas
45
BFE on FIRM vs FIS
FIS - to 1/10 foot FIRM - nearest hole number note: add 0.4ft to FIRM to get FIS number
46
what does zone X show
area protected from base flood due to structure
47
how many digits is each item in the title block
6 - NFIP community ID 5 - map number (first 2 is state, next 3 is country)
48
where to get BFE from for coast
FIRM + 0.4'
49
where to get BFE for lakes and reservoirs
the table
50
order of precedence identifying for BFE
1. floodway data table (riverine) and summery of stillwater elevations table (lake) 2. profile 3. FIRM (riverine) note, FIRM is only source of BFE for coastal and AO and AH zones
51
what does an asterisk mean on a map
no flood hazard identified or map is entirely 1 flood zone and panel not printed
52
how to order a map
maps are provided by Map Service Center to local Gov officials for free only FIRM will be sent, unless FIS and floodway maps requested
53
who can request a map change
engineer who knows FEMA guidlines small projects like channel clearing, retention basins no not measurably affect base flood community has 6 months to make map change after affecting BFE
54
limited map maintenance project (LMMP)
small study, limited in size and cost used in unnumbered A zones
55
map revision
base challenges to flood elevations incorporate new data reflect fill change floodplain or boundaries include new flood data
56
map amendment
remove area in SFHA not challenge FIS - no fees
57
what can FEMA form MT-1 do
LOMA CLOMA LOMR-F CLOMR-F professional engineer / surveyor required
58
what can FEMA form MT-2 do
LOMR CLOMR physical map revision professional engineer / surveyor required
59
what can FEMA form MT-EZ do
LOMA LOMR-F the shortest and simplest form - but land surveyor needed to certify elevation data no professional engineer / surveyor required
60
which chapter is NFIP regulations found
Ch 44 of CFR (code of federal regulations) part 59 and 60 (mapping parts 65 and 70)
61
which level commonly creates flood model
state NFIP coordinators create state model
62
60.3 (a)
no maps
63
60.3 (b)
map with approximate A zone
64
60.3 (c)
FIRM with BFE
65
60.3 (d)
FIRM with BFE and floodway shown
66
60.3 (e)
FIRM with coastal high hazard area (V zones)
67
what is the community rating system (CRS)
part of NFIP that rewards (credits) communities that implement programs that exceed minimum
68
basic rule 1
use latest flood maps and data published by FEMA (44 CFR 60.2h)
69
who can approve strictor regulatory standards
FEMA regional office
70
if approximate A zone with no elevation data nor identified floodway, all new subdivisions/development of what size need base flood elevation data
50 lots or 5 acres 44 CFR 60.3(b)
71
if a small development (less than 5 acres or 50 lots) develops, it must:
site is reasonably safe from flooding or minimizes flood damages by set elevation you determine determine elevation by: walking site (put house on highest point), use historical records of flood of record, require flood protection at 5' above grade, or require development of a BFE
72
how long after a developer prepares a detailed study to submit to FEMA
6 months
73
what is advisory flood hazard data
FEMA issued data after flood showing FIRM or FIS underestimated hazard recommended to reasonably utilize this data. but not required
74
basic rule 2
a permit is required for all development in SFHA on FIRM if not FIRM, then all development requires permit 44 CFR 60.3(a)(1)
75
what is development
any man made changes to improved or unimproved real estate construction, filling, paving, mining, land clearing
76
what does a building permit include
filling, excavation, storage, repairs, temporary stream crossing, gov activities like roads
77
44 CFR 60.3(a)(2)
requires all NFIP communities ensure all other federal and state permits have been obtained
78
which development activities require state permit
construction in coastal zone / floodway stream crossing of navigable rivers installation of septic system subdivision standards or lot filing mobile home tie down requirements public health facilities (hospitals/nurising homes) alteration of sand dunes operating landfill storage
79
common federal regulations that require a permit
USACE section 404 - wetland filling USACE section 10 - navigable waterways US coast - bridge that affect navigation US fish and wildlife - section 7 and 10 of endangered species act of 1973
80
basic rule 3
development must not increase flood hazard on other properties ex: riverine, where dam may divert water onto other properties - therefore communities adopt floodway where flows are sensitive to change
81
when is encroachment review (analysis to determine if project will increase flood heights) required
all projects in floodway - zero increase allowed development projects in flood fringe do not increase flood heights above allowable level - so not needed 44 CFR 60.3(d)(3)
82
encroachment certification
no rise certification development will not affect flood heights
83
what is a conveyance shadow
area upstream and downstream of existing building or other obstructions to flood flows water flows around existing larger object, so new structure will not change flow if small project in conveyance shadow, no rise cert not required
84
treat riverine floodplain as floodway if no FIRM:
requires same encroachment (no rise)certification if no floodway, review determines cumulative effect of development with all other development (increase BFE less than 1 ft)
85
when is there an allowable increase in flood height
dam requires conditional FEMA approval: CLOMR, evaluations of alternatives, legal notice to property owners, CEO of other communities not affects, no structures located in areas affected by increased BFE, revision of BFE
86
basic rule 4
new, substantially improved, substantially damaged buildings must be protected from damage by base flood
87
residential vs nonresidential standards
residential - elevated above BFE if in floodplain non - elevated OR floodproofed
88
3 methods to elevate residential structure so lowest flood (basement included) is at or above BFE in Zaone A1-30, AE, and AH
fill piles, posts, piers, columns walls or crawlspace
89
requirements for below grade residential crawlspace
interior grade no more than 2' below lowest adjacent grade height (interior grade to top of wall) does not exceed 4' not considered basements
90
note 3 things about NFIP requires lowest floor of building above BFE
lowest floor includes basement minimum is to elevate to BFE A zones, lowest floor is measured from top of the floor - but all portions of building below BFE must be flood resistant and utility systems above BFE
91
allowable uses of enclosures
building access, vehicle parking, storage
92
requirement for openings
bottom of opening no higher than 1' above grade openings on at least 2 walls net area 1 sq in for every sq ft
93
what is floodproofing
in building, below BFE: walls are watertight structural components can resist hydro forces utilities protected from flood damage most floodproofing appropriate where floodwaters less than 3' deep
94
height requirement for floodproofing
NFIP requires to BFE however, for insurance, 1' subtracted from floodproofed elevation (therefore, for insurance, 1' above BFE required)
95
basement definition
area that is subgrade on all sides NOT basement - walkout, daylight, terrace levels ARE basements - cellars, garden apartments / split level with lowest floor (if residential, requires elevation on fill)
96
when is basement exception allowed
flood depth less than 5' velocity less than 5 ft/s adequate warning time appropriate construction requirements design certified by registered engineer
97
anchoring required when
flood flows faster than 5 ft/s coastal areas subject to waves and high winds mobile homes
97
when can a structure be wet floodproofed
detached garages, storage meet requirements: variance obtained building only for parking or storage required openings for water flood resistant materials below BFE anchored building utilities elevated or floodproofed
97
elevation requirement for mobile homes
lowest floor at/above BFE parts lower than BFE must be flood resistant materials often have tie down regulations (if pre FIRM, then anchoring requirement)
98
examples of permanent foundations
reinforced piers posts piles poured concrete walls compacted fill
99
recreational vehicles on SFHA
meet elevation and anchoring on site less than 180 consecutive days ready for highway use
100
AO zone requirements
new construction elevated as high as depth on communities FIRM OR 2' if no depth is specified
101
when are adequate drainage paths required around structures to guide water away
AO and AH zones
102
basic rule 5
due to wave heights, V zones have special building standards on top of A zones
103
building location for V zones
located landward of the reach of mean high tide cannot be over water recommended not on sand dunes elevated on columns/posts/pilings only
104
within V zones, what is the controlling elevation
bottom of lowest horizontal structural member of lowest floor
105
how to account for wind in V zonesd
cross bracing and proper connections use piles of wood, steel, pre cast concrete (not block columns)
106
breakaway walls
used for parking vehicles, or building access, or storage constructed of flood resistant material
107
max area enclosed by solid breakaway walls
300 ft after that, it's a large enough area to habitat
108
if subdivision site is floodprone, builder should
locate structures on highest natural ground utilities and facilities located to minimize flood damage provide adequate drainage for each building site
109
water and sewer system requirements
minimize infiltration manholes elevated above BFE or have seals to prevent leaking pumping station electrical pad above BFE
110
watercourse alteration should:
not increase flood risk of themself or adjacent community CLOMR for large scale projects
111
why not just say "no" to building in the floodplain
taking - action from gov that relieves a person of his property without payment if taken, and owner has been deprived of his property use, called inverse condemnation - here, gov must compensate property owner NFIP criteria do not prohibit the development of a floodplain site (but cannot increase flood heights) - this is NOT taking
112
what is eminent domain
under eminent domain, gov can acquire properties with owners agreement if for public use (ex parks, not increasing flood heights)
113
who enacts state regulations governing shoreline development
oceans/bay coasts - state coastal zone management program great lakes - lakeshore regulatory standards / permits as part of state shoreline management program
114
what is planned unit development (PUD)
developers have flexibility in planning entire area - where to put structures - how to divide lots can even have open space for recreation or stormwater management - normally this is the floodplain area - is CRS credit
115
what is low density zoning
community zones a floodplain for low density use ex: have 1 farm on 10 acres vs a subdivision get CRS credit
116
what is freeboard
additional height above BFE not required by NFIP encouraged 1' freeboard get CRS credit
117
what is a critical facility
toxic material storgae hospitals, nursing homes police stations utility facilities SHOULD not be located on floodplain - but if it is, then elevate to 500 yr standards SHOULD be required if federal funding is required, EO 11988 requires site evaluations
118
what is a temporary moratorium
temporary hold in development in floodplain
119
what special maps are used for coastal erosion
erosion rate maps - 30, 60, 100 year maps erosion zone = annual rate of erosion * number of years protection is provided
120
erosion advisory standards (not NFIP requirement)
buildings located landward of 30 year erosion zone deeper piling and special foundation provisions traffic restriction on sand dunes
121
examples of closed basin lakes
no outlet (great salt lake) or inadequate outlet (great lakes)
122
what are examples of uncertain flow paths
alluvial fans moveable bed streams
123
what is the area downstream of a dam break
dam breach inundation area
124
standards for ice jams
if no detailed study, SHOULD use historic ice jam on record + 1 or 2 feet of freeboard
125
mud flow regulatory standards
should prepare flow hazard studies potential regulatory measures: design work with natural flow channels & not cut across engineered foundations on compacted fill or pilings avoid building below steep slopes have debris basin, channels to keep debris away from houses direct runoff away from unstable areas enforce grading that minimizes disruption of natural drainage wats
126
2 basic strategies to protect floodplain
preservation restoration
127
federal regulation to protect resources
national environmental policy act (NEPA) - requires environmental impact study EO 11988 - if project is in floodplain, then move to feasible alternative if possible
128
what is section 404 of Clean Water Act (CWA)
administered by USACE and US EPA regulates discharge of dredge or fill in US waters and wetlands
129
what is the endangered species act of 1973
federal federal agencies cannot undertake or assist project that would adversely affect endangered species requires incidental take permit - when rare species habitat taken/impacted by non federal activity
130
what is an ordinance
law passed by local government also called by law
131
what is statutory authority
powers granted and limited by state law to community also called enabling legislation grant community extent of authority
132
what is home rule
when large communities are authorized to do anything that is not prohibited by statute
133
floodplain regulations are found in these 4 types of regulations
zoning ordinances (separate districts and overlay zoning) building code (construction standards for a building, NEPA 5000 or I-Code) subdivision regulations (how land is divided) sanitary regulations stand alone ordinances
134
what powers does the state grant authorities
police powers to adopt, administer, enforce local codes & regulations
135
duties of floodplain administer
responsible for ensuring development complies with regulations understand regulations ensure permits applied for correct violations process permit applications coordinate with other programs ensure project built according to approved permits take enforcement action keep records maintain and update flood data and maps update the ordinance
136
what starts the permit process
submission of development permit application can have pre-application meeting
137
review of permit applications should include
all administrative forms are completed correctly and signed review site plans, grading, and building design for completeness ensure all necessary certifications and included and signed all federal and state permits obtained copies of appropriate parts of the application package to other departments for review
138
what 4 situations would require a certified document with a permit application
floodway encroachment - engineer certifies no increase in BFE. If riverine, not exceed 1' increase in flood height - no rise cert floodproofed building - nonresidential enclosure below lowest floor V zone construction - engineer certify design and breakaway walls
139
review for compliance includes
examine site information review building plans (in SFHA, BFE or higher) have community engineer review engineering docs
140
when is floodplain development permit required
planned structure / work within SFHA if some of the land is in the SFHA, but the building itself is not, submit LOMA to remove building from SFHA and get better insurance rates
141
how many inspections are recommended per project
3
142
when do you conduct the first inspection
before ground is broken, after staking check for: location of floodplain, setbacks from lot lines, floodway encroachment
143
when do you conduct second inspection
just before installation of lowest floor check for: height of building against permit application height listed, foundation type, fill compaction & slope, building location, crawlspace, encroachments
144
when to conduct the third inspections
as project nears completion check for: foundation has not been altered, as built information or floodproof cert, enclosures, no utility below lowest floor if pass, get certificate of occupancy
145
what is maximum enclosure size for a private property that does not allow inspections
300 sq ft recommendation only
146
what does adequate, uniform, fair enforcement mean
development must have permit permit must be built according to approved plans
147
what administrative tools do you have
stop work or revoke permit withhold certificate of occupancy maximum fine per offense issued
148
what is section 1316 of National Flood Insurance Act
authorizes FEMA to deny flood insurance to property in violation of floodplain regulations
149
4 special cases, specified by state law
appeals special uses variances boards
150
what situations qualify for variance
good and sufficient cause - land only hardship historic buildings functionally dependent use (must be located close to water) variances are not allowed in floodway if it cases increase in BFE
151
how high must a building be floodproofed to receive rating credit
1' above BFE
152
what is a special NFIP requirement for coastal communities in V zones
buildings anchored to resist wind and water simultaneously
153
which certification is it that riverine floodplains must be free of encroachments that increase flood levels
no rise certification
154
significant improvement basic rule
if the cost of improvement or cost of repair exceeds 50% of the market value of the building, it must be brought up to current floodplain management standards includes post FIRM building that used to be at BFE, but a map change increased BFE & now it has to be elevated
155
how many years should be accounted for in substantial improvement
the entire life of the structure seperate projects = 50%, then substantial improvement
156
substantial improvement formula
cost / market value >= 50%
157
2 exemptions to substantial improvement rule
improvements to correct code violations do not county towards cost of improvement historic buildings
158
market value definition
price a willing buyer and seller agree upon only about structure (not land/landscaping/detached structures) does not include plans/survey costs/permit fees
159
rehabilitation definition
improvement made to an existing structure that does not affect external dimensions of the structure if substantial improvement, then the existing structure must be elevated or basement filled to meet elevation standard
160
addition definition
improvement that increases the square footage of the structure if substantial improvement, only the addition must be floodproofed/elevated (if nothing done to original structure) - but if the common wall is demolished, then entire structure must be elevated - same as lateral addition if A zone, both addition and structure must be elevated & for vertical addition
161
substantial improvements for post FIRM building must be elevated to what BFE
current ordinance - even if it's higher than original BFE so, maybe addition would be higher (current BFE) then the rest of the house (previous BFE)
162
2 key points of substantial damage
damage can be from any cause substantial damage rule applies to all building in flood hazard area, regardless whether the building has flood insurance repair / market value >= 50% substantial damage determined regardless of actual cost to owner - use market prices to determine damage cost
163
reconstruction definition
entire structure was destryed, damaged, demolished and new structure is build on old foundation or slab also when existing structure moved to a new site
164
when was increased cost of compliance (ICC) first offered
June 1, 1997 only for flood damage up to $30,000 per structure some cases, file if building repetitively flooded, 2+ claims averaging 25%+ of building value in 10 year period
165
3 special situations for substantial improvement / damage
exempt costs (plans/permit fees/repairs for health safety or to prevent damage to building) historic buildings (project must maintain historic status) code violations (involuntary improvements before permit applied for or damage occurred, only exempt items specifically required by code)
166
where does a home owner buy flood insurance
from local property insurance agents (not FEMA)
167
what percent of building coverage can be used for a detached garage
10%
168
what is content coverage
insurance for removable items inside an insurable building
169
what is a basement
any area of a building with floor below ground level (subgrade) on all sides
170
how long after you purchase flood insurance before it goes into effect
30 days
171
flood disaster protection act of 1973
if a community participates in the program, flood insurance is required for grants or loans for buildings in floodplain from federal agency
172
what is a pre FIRM building
built before effective date of first FIRM (before studies done on area) use subsidized rates
173
how are post FIRM rates determined in BFE zones
elevation of lowest floor (basement) of building in relation to BFE if no BFE, rates based on overall loss experience and damages for buildings within that zone
174
floodproofed rates
building must be floodproofed 1' above BFE to get rates for building at BFE
175
coastal barriers resource act 1982 (CBRA0
stops federal assistance to development in underdeveloped portion of coastal barriers
176
what can emergency manager do in a large disaster
open emergency operations center (EOC)
177
3 categories of building conditions
A - apparently safe B - obviously substantially damaged C - could be substantially damaged
178
emergency repairs that do not need permit
removing damage house contents cleaning covering holes to prevent further damage making building more safe
179
normal moisture level
over 10 to 15% then, wall cannot be covered by paint or wallboard
180
6 basic mitigation measures
prevention property protection natural resource protection emergency services structural projects public information
181
10 step mitigation planning process
1. organize to prepare the plan 2. involve the public 3. coordinate with other agencies 4. assess the hazard 5. assess the problem 6. set goals 7. review possible activities 8. draft an action plan 9. adopt the plan 10. implement, evaluate, and revise
182
6 guidelines of MOM (multi objective management)
keep efforts locally based understand the flood problem and its relation to the watershed think broadly about possible solutions to reduce the flood problem identify the other community concerns and goals that could have a bearing on the flood problem obtain expert advice and assistance from gov agencies and private orgs build partnership amound private and public ground and individuals that can be enlisted to work on the objectives
183
national flood insurance reform act of 1994
establish flood assistance (FMA) pays 75% of cost of mitigation measures gives states funding for states to distribute - must have flood mitigation plan
184
pre disaster mitigation program
75% federal cost share fund mitigation plans by states and communities
185
what is the stafford act
emergency act - presidential disaster declaration so now programs can provide mitigation assistance
186
3 main tyes of financial assistance
public/infrastructure assistance - provides 75% of cost of repair to public buildings / structures on top of insurance human services programs - individual and family grants hazard mitigation programs - pays 75% of cost of mitigation projects small business administration disaster loan program