The revision Flashcards
(165 cards)
What is a Managed Apple ID in Apple Business Manager?
A. An email address used solely for Apple’s internal communication.
B. A user-created ID for accessing public Apple services like the App Store.
C. An ID owned and managed by the user’s organization, providing access to iCloud and other services for work.
D. A special type of Apple ID that gives users enhanced privileges across all Apple devices.
C. An ID owned and managed by the user’s organization, providing access to iCloud and other services for work.
What should an Administrator do if a Managed Apple ID needs to be reset due to suspected fraudulent activity?
A. Change the Managed Apple ID directly in Apple Business Manager.
B. Contact Apple to have the account unlocked and then reset the user’s password.
C. Allow the user to reset their own password after verifying their identity.
D. Delete the Managed Apple ID and create a new one for the user.
B. Contact Apple to have the account unlocked and then reset the user’s password.
What is the purpose of configuration profiles on Mac computers?
A. To increase the graphical performance of Mac computers.
B. To standardize settings such as Mail accounts, Wi-Fi, and VPN configurations.
C. To track user activity and data usage.
D. To encrypt the entire system disk.
B. To standardize settings such as Mail accounts, Wi-Fi, and VPN configurations.
How can you remove a configuration profile from your Mac?
A. Reset the Mac to its factory settings.
B. Uninstall the application that installed the profile.
C. Select the profile in the Profiles list in System Settings and click the Remove button.
D. Configuration profiles cannot be removed once installed.
C. Select the profile in the Profiles list in System Settings and click the Remove button.
What are configuration profiles used for on an iPhone?
A. To enhance the camera and photo settings exclusively.
B. To define settings for using iPhone with corporate or school networks or accounts.
C. To increase the storage capacity of the iPhone.
D. To install automatic updates for iOS without user permission.
B. To define settings for using iPhone with corporate or school networks or accounts.
Where can you find installed configuration profiles on an iPhone?
A. In Settings > Privacy & Security > Configuration Profiles.
B. In Settings > Control Center > Customize Controls.
C. In Settings > General > VPN & Device Management.
D. In Settings > Mail > Accounts.
C. In Settings > General > VPN & Device Management.
What should you do if the image on your Mac display is too large or too small?
A. Replace the display with a larger one.
B. Adjust the screen’s physical position.
C. Change the display’s resolution.
D. Restart the Mac in Safe Mode.
C. Change the display’s resolution.
What step should be taken if your Mac display is flickering?
A. Increase the display’s brightness to the maximum.
B. Ensure the Mac and display are connected with high-quality cables and check for interference from nearby electronic devices.
C. Change the display to a different brand.
D. Update the Mac’s operating system to the latest version.
B. Ensure the Mac and display are connected with high-quality cables and check for interference from nearby electronic devices.
What is required to use Sidecar wirelessly between a Mac and an iPad?
A. Both devices must be within 10 metres of each other with Bluetooth, Wi-Fi, and Handoff enabled.
B. The iPad must be connected to a power source.
C. The Mac should have an external Wi-Fi adapter installed.
D. Sidecar requires an Ethernet connection between the Mac and iPad.
A. Both devices must be within 10 metres of each other with Bluetooth, Wi-Fi, and Handoff enabled.
Which setting adjustment is necessary to display the Touch Bar on the iPad when using Sidecar, if it’s not showing up?
A. In macOS Ventura or later, go to System Settings > Desktop & Dock and turn on “Displays have separate Spaces.”
B. Update the iPadOS to the latest version available.
C. Enable Touch ID on the Mac.
D. Restart the Mac and iPad to reset the Sidecar connection.
A. In macOS Ventura or later, go to System Settings > Desktop & Dock and turn on “Displays have separate Spaces.”
What is the primary function of Wireless Diagnostics on a Mac?
A. To increase the Wi-Fi signal strength.
B. To analyze the network’s connection to the internet and identify issues.
C. To change the network settings automatically.
D. To delete unused Wi-Fi networks from the list of known networks.
B. To analyze the network’s connection to the internet and identify issues.
Where does Wireless Diagnostics save the generated report file on a Mac?
A. In the user’s Documents folder.
B. On the Desktop.
C. In the /var/tmp folder.
D. In the Downloads folder.
C. In the /var/tmp folder.
What happens to managed app data during a backup and restore process using MDM?
A. Managed app data is always backed up and restored, regardless of the MDM enrolment method.
B. Managed app data can be restored only if the app is also reinstalled during the restore process.
C. Managed app data is not included in backups and must be manually backed up.
D. If the MDM defines that the app should be removed upon unenrolment, the managed app data is not restored.
D. If the MDM defines that the app should be removed upon unenrolment, the managed app data is not restored.
What is required to restore a backup to a different device in a managed environment?
A. The device must be restored from a backup taken from the same device.
B. The restored device automatically deletes the management configuration and MDM enrolment during the restore.
C. A hardware-bound key must be present in the backup for the restore to be successful.
D. The device must be connected to the same network as the original device during the backup.
B. The restored device automatically deletes the management configuration and MDM enrolment during the restore.
What allows an organization to skip all Setup Assistant panes for Apple devices?
A. User’s personal choice during the initial setup
B. The device being connected to a power source during setup
C. Enrollment in an MDM solution and assignment in Apple School Manager, Apple Business Manager, or Apple Business Essentials
D. Having the device updated to the latest iOS or macOS version
C. Enrollment in an MDM solution and assignment in Apple School Manager, Apple Business Manager, or Apple Business Essentials
Which condition is required for the Touch ID setup pane to appear during the Setup Assistant process?
A. The device must be using iOS 15 or later
B. The device must be connected to a Wi-Fi network
C. The device must support the feature and be enrolled in an MDM solution
D. The user must have an Apple ID set up prior to the Setup Assistant
C. The device must support the feature and be enrolled in an MDM solution
What should you do if your iPhone or iPad does not have enough space to update wirelessly?
A. Reset the device to factory settings.
B. Connect the device to a computer to update manually.
C. Tap Continue to temporarily remove apps and make space for the update.
D. Ignore the message and restart the device.
C. Tap Continue to temporarily remove apps and make space for the update.
How can you receive Rapid Security Responses on your iPhone or iPad?
A. By enabling them in Settings > General > Software Update > Automatic Updates.
B. Through a manual download from the Apple website.
C. Rapid Security Responses are only available for Mac computers, not iOS devices.
D. By visiting an Apple Store and requesting the update from a technician.
A. By enabling them in Settings > General > Software Update > Automatic Updates.
What should you do before installing new software updates on your Mac?
A. Disconnect from the Internet to prevent interference.
B. Back up your Mac and ensure it is connected to the Internet.
C. Delete old software versions to make space for new updates.
D. Change the administrator password.
B. Back up your Mac and ensure it is connected to the Internet.
What is the difference between an update and an upgrade in macOS?
A. An update and an upgrade are the same and the terms can be used interchangeably.
B. An update provides minor bug fixes, while an upgrade changes the operating system to a newer version.
C. An update adds new features to an app, and an upgrade installs new apps.
D. An update is for Mac hardware, while an upgrade is for software only.
B. An update provides minor bug fixes, while an upgrade changes the operating system to a newer version.
How can system administrators delay software updates in macOS Big Sur and later using MDM?
A. By setting a custom software update server URL.
B. By using the softwareupdate –ignore command.
C. Through the Restrictions payload to delay updates for up to 90 days.
D. By manually updating each client device.
C. Through the Restrictions payload to delay updates for up to 90 days.
What new update management feature is available in macOS Big Sur and later for MDM administrators?
A. The ability to ignore updates permanently.
B. Commands to download and install specific updates on demand.
C. The option to use a custom software update server URL.
D. Restrictions on user access to update settings only.
B. Commands to download and install specific updates on demand.
Where in macOS Sonoma 14 can you find detailed system information, including hardware and network connections?
A. In the Activity Monitor under the Memory tab.
B. In the System Settings under General, then About.
C. In the Finder under the Applications folder.
D. In the Dock, by right-clicking on the System Preferences icon.
B. In the System Settings under General, then About.
What actions can you perform with the system report in macOS Sonoma 14?
A. Upgrade the macOS version and increase storage capacity.
B. Change the Mac’s name and modify kernel extensions.
C. Print, save, or send the system report to Apple.
D. Install new hardware and configure network settings.
C. Print, save, or send the system report to Apple.