the rewards of H.R. (chapter 1)

Question 1

human capital

Answer 1

the employees’ knowledge, skills, abilities, and other attributes (KSAOs) that have economic value to the firm

Question 2

offshoring

Answer 2

shifting work to locations abroad

Question 3

employee leasing

Answer 3

The process of dismissing employees who are then hired by a leasing company (which handles all HR-related activities) and contracting with that company to lease back the employees

Question 4

Human resources information systems (HRIS)

Answer 4

A computerized system that provides current and accurate data for purposes of control and decision-making

Question 5

knowledge workers

Answer 5

Workers whose responsibilities extend beyond the physical execution of work to include planning, decision-making, and problem-solving

Question 6

furloughing

Answer 6

A situation in which an organization asks or requires employees to take time off for either no pay or reduced pay

Question 7

homeshoring

Answer 7

Occurs when a firm relocates jobs abroad back to its domestic market

Question 8

collaborative software

Answer 8

Software that allows workers to interface and share information with one another electronically

Question 9

line managers

Answer 9

Non-HR managers who are responsible for overseeing the work of other employees

Question 10

nearshoring

Answer 10

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Definition:
Occurs when a firm relocates jobs abroad to nations closer to its domestic market

Question 11

sustainability

Answer 11

Doing business in a way that does as little harm to the environment and depletes as few natural resources as possible

Question 12

corporate social responsibility

Answer 12

The responsibility of the firm to act in the best interests of the people and communities affected by its activities

Question 13

employee engagement

Answer 13

A situation in which workers are enthusiastic and immersed in their work to the degree that it improves the performance of their companies