The right skills Flashcards
(16 cards)
hard skills (Def)
skills in technical subjects
soft skills (Def)
skills you need to work with other people or manage them in tactful and non-authoritarian, non-dictatorial ways; emotional competencies are important here
EI
emotional intelligence
what EI is made up of
- self-awareness
- self-regulation
- motivation
- empathy
- social skills
self-awareness
examining how your emotions affect your performance: being self-confident about your capabilities, values and goals; using your values to guide decision making
self-regulation
the ability to control yourself and to think before you act: controlling your temper and handling impulses - sudden desires to do things you may regret
motivation
ability to take the initiative - do things without being told to: enjoying challenge and stimulation; the drive to work and succeed
Empathy
avoiding the tendency to stereotype others - have unfair ideas about them not based on facts: being aware of cultural differences
social skills
the ability to communicate and to relate to others: the use of influencing skills such as persuasion; cooperation - working well with others; dispute resolution - the ability to solve arguments; good communication with others; listening skills
dispute resolution (Def, pl)
rozwiązanie kwestii spornej; the ability to solve arguments
IQ (Def, pl)
intelligence quotient; iloraz inteligencji; a measure of someone’s intelligence
EQ (Def)
emotional quotient; a measure of someone’s emotional awareness and self-awareness
areas of emotional intelligence
- drivers
- constrainers
- enablers
drivers
traits that make people do things: motivation and decisiveness - the ability to take decisions when necessary
constrainers
traits that control in a good way what people do: conscientiousness - putting a lot of effort into your work and doing everything to the best of your ability; and integrity - honesty
enablers
traits that help people to perform and succeed: sensitivity - knowing how others feel; influence and self-awareness
