The Switch Flashcards
(20 cards)
What are the four components of the ‘Friendship Formula’ in ‘The Like Switch’?
Proximity, Frequency, Duration, and Intensity
- Proximity – Being physically or virtually near someone
• Explanation: The more often you’re in someone’s physical space (or virtual space in the digital world), the more likely they are to develop familiarity and comfort with you.
• Why it works: Humans are wired to develop a sense of connection with those who are consistently around them (this is tied to the mere-exposure effect in psychology).
• Example: You see the same barista every morning. Eventually, you start chatting. Even brief contact like this can form a bond.
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- Frequency – How often you interact
• Explanation: Regular interactions (even small ones) compound the connection between individuals.
• Why it works: Repeated interactions help reinforce your presence in someone’s memory and reduce the “stranger” barrier.
• Example: You message a friend a few times a week to check in or share memes. This keeps the relationship alive and growing.
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- Duration – How long each interaction lasts
• Explanation: The longer the interaction, the more opportunity there is for depth, sharing, and connection.
• Why it works: Time allows people to go beyond surface-level chatter and share meaningful information, which increases trust.
• Example: You have a 30-minute lunch with a colleague instead of a quick hallway chat. The longer time opens up space for deeper conversation.
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- Intensity – The emotional depth or impact of the interaction
• Explanation: This is about how meaningful, vulnerable, or emotionally charged the interaction is.
• Why it works: People remember how others make them feel. Emotional resonance leads to stronger bonds.
• Example: A friend shares something vulnerable, and you respond with empathy and validation. That moment creates a strong emotional link, more so than ten casual chats.
What is an ‘eyebrow flash’ and what does it signal?
A quick raising of the eyebrows upon recognizing someone, signaling friendliness.
How does a genuine smile differ from a fake one?
A genuine smile engages the muscles around the eyes, whereas a fake smile does not.
What is an empathic statement and how does it build rapport?
An empathic statement acknowledges the other person’s feelings, validating them and fostering connection.
Why is ‘similarity’ important in building relationships?
Shared interests and values increase bonding and likability.
How does the principle of reciprocity affect relationships?
People tend to respond positively to those who treat them kindly, fostering trust and likability.
What role does body language play in communication?
It conveys emotions and attitudes often more powerfully than words.
You want to improve a strained relationship with a neighbor. How might the ‘Friendship Formula’ help?
Increase proximity (see them more often), frequency (chat regularly), duration (have longer conversations), and intensity (share meaningful stories).
You’re trying to influence someone during a negotiation. How might understanding their body language help?
It allows you to detect resistance or agreement, letting you adjust your approach accordingly.
What does a head tilt typically indicate during conversation?
Openness and interest in the person speaking.
What does crossing arms during a conversation usually suggest?
Defensiveness, discomfort, or resistance.
What does mirroring another person’s body language indicate?
Rapport and subconscious agreement or alignment.
How can leaning in during a conversation be interpreted?
Interest and engagement in what is being said.
What does maintaining strong eye contact communicate?
Confidence, honesty, and attentiveness, but too much can feel aggressive.
What does frequent blinking or looking away during a conversation often suggest?
Nervousness, discomfort, or possible deceit.
What does fiddling with objects or fidgeting suggest in body language?
Anxiety, distraction, or impatience.
What message is conveyed by open palms when speaking?
Honesty and transparency.
In what way does posture affect first impressions?
Upright, relaxed posture suggests confidence and approachability; slouching may suggest disinterest or low self-esteem.
How can you tell if someone is genuinely smiling?
Look for engagement of the orbicularis oculi muscles around the eyes, known as ‘Duchenne markers’.
What is the central premise of ‘The Like Switch’ by Jack Schafer?
The book teaches how to influence, attract, and win people over using principles from behavioral psychology, body language, and interpersonal communication drawn from Schafer’s experience as an FBI agent.
