Theme 1 Flashcards

Question

Tall hierarchical structure

Answer 1

In a tall structure there maybe lots of opportunity for promotion and work is shared among all workers .

Answer 2

companies have a flat structure. They have a wide span of control and a short chain of command so information flows quickly throughout the organisation.

Answer 3

Organisational design refers to a diagram or chart which shows the lines of authority and layers in the hierarchy of the business

Answer 4

Recruitment is the process of finding people to work for a company or become a new member of an organisation

Answer 5

Identify the process Write a job description Write a person description Advertise the vacancy Candidates apply Candidates apply continued Candidates are shortlisted Shortlisted candidates are interviewed Particpants go on a recruitment activity Successful candidate is offered the job

Answer 6

Induction training happens when an employee starts working for a new business

Answer 7

Coaching or mentoring while doing the job

Answer 8

Involves work at home or courses at company training centres/colleges

Answer 9

A hierarchy is a system in a business where employees are ranked due to their status and authority

Answer 10

The chain of command in a business is the flow of information power and authority through the organisation and people at the top have more power .

Answer 11

it’s the number of people that a manager is responsible for

Answer 12

Names of departments Job roles Responsibility and accountability Lines of authority Chains of command in the organisation

Answer 13

It is a better structure to use when creating more than one product in a business like in car manufacturers how they have to build family cars and sports card so u apply different structures to different projects/products .

Answer 14

Having motivated staff leads to greater productivity which means less wastage and higher profitability for a business.

Answer 15

More creative More accurate More analytic Better at handling problems Better at selling

Answer 16

. “ a fair days pay for a fair days work “ .he said employees will do minimum work if not supervised( no trust ) .main form of higher motivation is to offer higher wages . Mangers job is to tell employees what to do and manage them . Workers job is to do what they are told

Answer 17

. He did reasearch with workers in Hawthorne factory in Chicago .found that by lady’s just being studied they became more motivated .working in teams was more important than money (non finically motivators were the most important ) .motivation depends on how well they communicate with each other (mangers ,employees and etc.) .it is the appreciation a employee Is shown which motivates them the most .changing the environment doesn’t increase productivity

Answer 18

Bottom : physiological needs Safety needs Love needs Esteem needs Top:self acuszation

Answer 19

At the bottom is basic needs like for water and food If these are not met we have no interest of joking clubs etc

Answer 20

.here in the hero hat you have the need for health and safety like a house and secure roll of employment .if employees think they are going to be sacked they are less likely to work and be motivated

Answer 21

.here in the hierarchy we seek love and friendship like craving affection and love and to belong to clubs and social groups etc .if these needs are not met you are unlikely to be productive

Answer 22

. Here in the hierarchy we seek for respect off others like independence and status and want to feel important at work (seek a feeling of accomplishment) .

Answer 23

.here is the top of the hierarchy we only reach this when all other needs are met ; here we are acceptance of our circumstances and try to inspire other etc. .at this level we are mindful and self sufficient and interested in travelling and hobbies etc .

Answer 24

. They interviewed accountants and engineers to find out what motivated them .he found employees motivating factors : interesting work, personal achievement and responsibility .he learnt from employees about hygiene factors that motivated them which were: good working conditions , right pay and relationships with other employees

Answer 25

In “stick” businesses the boss thinks that the best way to motivate their staff is through; shouting, punishment if they don’t work hard e.g. dock their pay

Answer 26

Piecework Commission Bonus Profit share Performance-related pay

Answer 27

Employees are paid on the output how many products they make and sell or they can take the national minimum wage .creates more efficient and experienced workers and incentive to complete work .slower workers may earn under the national minimum wage

Answer 28

Were employees are paid based on how much they sell or offered a low wage and then what they sell .skilled salespeople can make some serious money and motivates employees to sell more .not a steady income and temptation to pressure to sell

Answer 29

Bonus is a lump which is paid on top of an employees national minimum wage . A bonus payment can also be used as a means of appreciation for an employee’s hard work . A cash bonus can be costly for any company so gift cards are offered instead which will not make the employees feel as appreciated

Answer 30

When employees may be paid an annual dividend based on the level of profits made by the firm . Brings employees together to work towards a common goal and The employee focus will be on profitability . The focus of the employee may be on the profit share rather than on quality customer service

Answer 31

Business owned by one person They can employee staff it can not be involved in te business Unlimited liability Easy to set up and not a lot of capital need and can keep all profit Don’t have economies of scale ( can’t buy in bulk )

Answer 32

Two or more people own the business Profits and wins are shared equally tween partners Unlimited liability No need to to make public any information and some can take over when sick

Answer 33

Friends and family can buy shares in the business becoming part owners but not the public Shares give the business more capital Limited liability

Answer 34

When the owners assists cannot be taken by the bank when the business goes bankrupt

Answer 35

When the owners assists can be taken by the bank when it goes bankrupt

Answer 36

A business that trades for a social and environmental purpose , objective to help society or the planet in some way

Answer 37

Cost of recruitment Cost of training Sort of paying minus wages Cost of paying salaries and wages Cost of welfare Cost of redundancy

Answer 38

Useful/ valuable to the business Staff devolped with training seen as a benefit Staff allowed to practice in business decisions Higher retention rate

Answer 39

Have a workforce/employees which are able to do more than one job Less staff are needed and more interesting jobs for employees Business loses the benefit of have specialist staff

Answer 40

When a company hires another company to do speaclist jobs for them

Answer 41

When a employee is forced to leave a job normally cause they have done something wrong and are not entitled to a pay out

Answer 42

When a employee’s job is no longer available so they have to leave and are entitled to a pay out normally

Answer 43

If there are problems at work employees can be represented by a member of their trade union. Rather than 300 employees all complaining to the boss about the same thing the trade union rep will argue on their behalf

Answer 44

This is normally a group of workers which covers the problems and changes in the workforce and helps them out Discussing employees concerns and discusses big changes like large redundancy

Answer 45

Motivators : factors that directly motivate people to work harder Hygiene: factors that can demotivate if not present but do not actually motivate employees to work harder

Answer 46

Aprriceated by managers Bonuses Promotion Challenge Empowered Delegate

Answer 47

Motivators : responsibility at work , meaningful work , achievement and recognition Hygiene : pay and other financial rewards , working conditions, approximate and supervision polices

Answer 48

Wider variety of tasks Greater complexity and challenge Manage own workload Greater sense of achievement

Answer 49

More responsibility and autonomy Allow employees to make decisions independently Less supervision Demonstrates trust

Answer 50

Names of department Job roles Responsibility Lines of authority Lines of communication Chains of command in the business

Answer 51

Where large business enable employees and managers to demonstrate entrepreneurial behaviour in their work to the benefit of their employer

Answer 52

Greater in delight in the how and why to help understand issue in depth Slower to gather Difficult data to analyse Harder to make business decisions off

Answer 53

Easier to gather Quicker to gather Faster to analyse Larger sample size Easier to make descions off Tends to have narrow / closed QS unhelpful if you want to know the issue in depth

Answer 54

When a business focus on the needs of consumer (market ) Constant market research but build business confidence that new products are meeting customer needs And develops a greater understanding of consumer

Answer 55

Focuses on what the businnes is best at and the focuses on that in descions making process May lead to greater levels of innovation and different action and also the market may not know what it wants yet

Answer 56

Add value Stimulate sales Devolping Barrie’s to entry Helps to add new product devolpment Insulates against the businnes cycles (resscion )

Theme 1 Flashcards

(80 cards)