Theme 2.4 Flashcards

(26 cards)

1
Q

Job production

A

Production of one off items to meet the specific needs of each individual customer

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2
Q

Batch production

A

Identical items are produced in small groups at the same time

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3
Q

Flow production

A

A capital intensive production technique where items flow along the production line in a continuous process

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4
Q

Cell production

A

A form of flow production when the production line is split into a series of self contained cells

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5
Q

Productivity

A

A measure of output per unit of input in a given period of time

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6
Q

Efficiency

A

Maximising the output achieved from given inputs including machinery in a given period of time

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7
Q

Capital intensive

A

Production that uses a relatively high proportion of capital such as machinery

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8
Q

Labour intensive

A

Production that uses a relatively high proportion of labour

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9
Q

Capacity utilisation

A

A measure of the percentage of potential output that is actually being achieved

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10
Q

Under utilisation

A

A firms resources are not being used close to full capacity

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11
Q

Over utilisation

A

The firm is operating above full capacity

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12
Q

Stock

A

A current assets held by a business to meet the demand of customers

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13
Q

Stock control

A

The mechanism that a company uses to maintain this level of stock

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14
Q

Stock control diagrams

A

a graphical representation of the flow of stock represented within a business

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15
Q

Lead time

A

The time it takes between placing an order and receiving delivery

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16
Q

Reorder level

A

The level of stock which triggers an order

17
Q

Buffer stock

A

Stock held by a business to cope with unforeseen circumstance

18
Q

Lean production

A

Working practices that focus on cutting waste whilst maintaining or improving quality

19
Q

Implications of poor stock control

A

Damaged reputation for failing to meet customer needs

Waste of resources if excess stock becomes out of date

20
Q

Quality

A

Ability of a good or service to meet customers expectations

21
Q

Quality management

A

Processes by which a business meets the customers expectation and reality to quality

22
Q

Quality control

A

The checking of a good or service before it is delivered to a customer

23
Q

Quality assurance

A

The checking of a product or service at each stage of production

24
Q

Quality circles

A

Inferno groups of workers who volunteer to meet on a regular basis to discuss issues relating to the workplace

25
Total quality management
Passing the product on only if it is correct Get it right first time
26
Kaizen
Continuous improvements in the production process