Theme 3 Flashcards

(82 cards)

1
Q

What are corporate objectives? (1)

A

Goals set by senior management to achieve over time, derived from the business’s mission statement

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2
Q

How does a mission statement relate to corporate objectives? (1)

A

A mission statement expresses the company’s purpose and guides the development of corporate objectives.

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3
Q

What does Ansoff’s Matrix focus on? (1)

A

Strategies for business growth based on existing or new products and markets.

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4
Q

What are the four strategies in Ansoff’s Matrix? (4)

A

Market Penetration: Selling more to existing customers.

Market Development: Selling existing products in new markets.

Product Development: Creating new products for existing customers.

Diversification: Entering new markets with new products.

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5
Q

What does Porter’s Strategic Matrix help businesses determine? (1)

A

It helps choose strategies based on cost leadership, differentiation, and market scope.

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6
Q

What are the three strategies in Porter’s Generic Strategic Matrix? (3)

A

Cost Leadership: Competing on lower costs.

Differentiation: Offering unique products.

Focus: Targeting a specific market niche.

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7
Q

What is the aim of portfolio analysis? (1)

A

To evaluate a company’s product range and decide which products to develop, invest in, or discontinue.

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8
Q

How do distinctive capabilities contribute to competitive advantage? (1)

A

They are unique strengths, like expertise or reputation, that are difficult for competitors to replicate.

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9
Q

How do strategic decisions affect human resources? (3)

A

Can lead to staff recruitment or layoffs.

Might require retraining or relocation of employees.

May create new opportunities for promotion.

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10
Q

How do strategic decisions affect production resources? (3)

A

May need new production equipment or modifications

May need more capacity or factory space.

Can lead to changes in product design or production methods.

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11
Q

How do strategic decisions affect financial resources? (3)

A

May need increased investment in marketing or new products.

Can require funding for expansion.

Might generate funds by selling underperforming assets.

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12
Q

What are strengths in a SWOT analysis? (1)

A

Internal capabilities that give the business an advantage over competitors.

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13
Q

What are weaknesses in a SWOT analysis? (1)

A

Internal factors that limit the business’s performance or competitiveness.

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14
Q

What are opportunities in a SWOT analysis? (1)

A

External factors that the business can exploit for growth.

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15
Q

What are threats in a SWOT analysis? (1)

A

External challenges or risks that could harm the business.

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16
Q

What is the purpose of PESTLE analysis? (1)

A

To evaluate the external factors (political, economic, social, technological, legal, environmental) affecting a business’s strategy.

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17
Q

How does the competitive environment impact business strategy? (1)

A

Businesses must adapt their strategies to respond to changes in competition, market conditions, and consumer behavior.

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18
Q

What does Porter’s Five Forces model analyze? (1)

A

Industry competitiveness by assessing the impact of five factors:
new entrants,
supplier power,
buyer power,
substitutes,
and rivalry.

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19
Q

What are the objectives of business growth? (4)

A

Achieve economies of scale (internal and external)

Increase market power over customers and suppliers

Increase market share and brand recognition

Increase profitability

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20
Q

What problems can arise from business growth? (3)

A

Diseconomies of scale

Internal communication issues

Overtrading

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21
Q

What are reasons for mergers and takeovers? (4)

A

Achieve faster growth

Access new markets or products

Gain synergies (cost savings)

Eliminate competition

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22
Q

What are problems of rapid growth? (2)

A

Cultural clash

Financial risks

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23
Q

What is time-series analysis?

A

A method to predict future sales based on past trends using data over time.

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24
Q

How are moving averages calculated? (1)

A

Average sales over 3 periods (3-period) or 4 quarters (4-quarter) to smooth fluctuations

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25
What is extrapolation in sales forecasting?
Extending a trend line (from scatter graph) into the future to predict sales.
26
What are limitations of quantitative sales forecasting? (3)
Relies on past data May ignore market changes Cannot predict unexpected events
27
What is simple payback?
Time taken to recover the cost of an investment.
28
What is Average Rate of Return (ARR)?
Average yearly profit as a percentage of the investment cost.
29
What is Net Present Value (NPV)?
Present value of future returns minus initial investment, using discounting.
30
What are limitations of investment appraisal techniques? (3)
Ignores non-financial factors Based on estimates NPV depends on chosen discount rate
31
What is a decision tree?
A diagram showing possible outcomes, probabilities, and expected values to help choose the best option.
32
What are limitations of decision trees? (3)
Probabilities are estimated May oversimplify decisions Ignores non-quantifiable factors
33
What is Critical Path Analysis (CPA)?
A planning tool to identify the sequence of key tasks in a project.
34
What does CPA help calculate? (3)
Earliest Start Time (EST) Latest Finish Time (LFT) Total float (how long a task can be delayed)
35
What are limitations of CPA? (3)
Time estimates may be wrong Doesn’t ensure project success Can be complex for large projects
36
What is short-termism?
Focus on quick results like profits and share price rather than long-term growth.
37
What is long-termism?
Focus on long-term goals such as innovation, investment, and sustainability.
38
What is evidence-based decision making?
Using data, facts, and analysis to make decisions.
39
What is subjective decision making?
Based on personal opinion, intuition, or experience rather than data.
40
What is corporate culture?
The shared values, beliefs, and behaviours in a business.
41
What is a strong culture?
Employees share values and follow common norms—leads to higher motivation.
42
What is a weak culture?
Lack of shared values—employees act independently and without clear guidance.
43
What are the 4 types of corporate culture? (4)
Power: decisions from one or few individuals Role: structured with clear rules and hierarchy Task: teamwork to complete specific tasks Person: individuals seen as more important than the business
44
How is corporate culture formed? (3)
Leadership style Company history Mission and values
45
Why is changing culture difficult? (3)
Employee resistance Long-standing habits Unclear new direction
46
Who are internal stakeholders? (2)
Employees Managers/owners
47
Who are external stakeholders? (3)
Customers Suppliers Government
48
What are stakeholder objectives? (3)
Fair treatment Job security Environmental responsibility
49
What is the stakeholder view?
Business should consider all stakeholder needs in decisions.
50
What is the shareholder view?
Business should maximise shareholder returns (dividends and share price).
51
Why might stakeholder and shareholder objectives conflict? (1)
Profit maximisation can clash with fair wages, environmental goals, etc.
52
What are ethical decisions in business?
Decisions guided by what is morally right, not just profit.
53
What are trade-offs between profit and ethics? (2)
Paying fair wages vs cutting costs Sustainable sourcing vs cheaper options
54
What ethical issues relate to pay and rewards? (2)
Fair executive pay Gender pay gaps
55
What is Corporate Social Responsibility (CSR)?
A business taking responsibility for its impact on society and the environment.
56
What is a statement of comprehensive income?
Also called the profit and loss account—it shows a business's revenues, costs, and profit over a period.
57
What is a statement of financial position?
Also called the balance sheet—it shows a business’s assets, liabilities, and capital at a point in time.
58
Why is the income statement important to stakeholders? (2)
Shareholders check profit and dividends Managers assess performance
59
Why is the balance sheet important to stakeholders? (2)
Lenders check financial stability Owners track what the business owns and owes
60
What is the gearing ratio?
Shows how much of a firm’s capital is borrowed—higher gearing means more risk.
61
What is ROCE (Return on Capital Employed)?
Measures how efficiently a business uses its capital to generate profit.
62
Why is ratio analysis useful? (2)
Helps compare performance over time Aids decision making (e.g. investment)
63
What are limitations of ratio analysis? (3)
Based on past data Doesn’t show qualitative factors Can be affected by accounting methods
64
What is labour productivity?
Output per worker
65
What is labour turnover?
% of staff leaving over a period—high turnover can be costly.
66
What is retention?
% of staff staying in the business—higher retention means stability.
66
What is absenteeism?
% of workdays missed due to staff not attending work.
67
How can businesses improve productivity and retention? (4)
Financial rewards (e.g. bonuses) Employee share ownership Consultation (getting employee input) Empowerment (more responsibility)
68
What are common causes of change in a business? (4)
Change in size Poor performance New ownership External factors (PESTLE)
68
What factors influence how well change is managed? (4)
Organisational culture Size of the business Speed of the change Managing resistance
69
What is scenario planning?
Preparing for future risks by predicting and planning responses.
70
What are key risks considered in risk assessment? (3)
Natural disasters IT system failure Loss of key staff
71
What are risk mitigation strategies? (2)
Business continuity planning Succession planning
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