THEORIES Flashcards
(13 cards)
What are Kotter and Schlesinger’s ways to overcome change?
Education & communication Participation & involvement Negotiation & agreement Manipulation & co-option Explicit & implicit coercion
What is Handy’s cultural model?
Task C: associated with small teams
Role C: power is hierarchical and clearly defined
Power C: a person is concentrated in a small group
Person C: where org exists as a vehicle for people to develop their own careers & expertise
What is Hofstede’s national culture?
Power distance Individualism vs collectivism Masculinity vs femininity Uncertainty avoidance index Long-term orientation
What is Carroll’s Corporate Social Responsibility Pyramid?
Philanthropic responsibility = expectation that business will be good corporate citizens to improve life quality
Ethical R = to do what is right and avoid harm to stakeholders
Legal R = obey all laws and regulations
Economic R = to be profitable and maintain high efficiency
What is Porter’s 5 forces model?
Entry threat
Supplier power
Buyer power
Substitute threat
What is porters business strategies?
Low cost/cost leadership = become lower cost producer
Differentiation = durability, service
Focus = picks segment that is poorly served, adopts cost leader or differentiation
What are the stages of Griener’s growth model?
1-creativity, followed by a leadership crisis
2-direction, followed by a autonomy crisis
3- delegation, followed by a control crisis
4-coordination, followed by a red tape crisis
5- collaboration, followed by a growth crisis
What are Bartlett and Goshals International strategies?
Global
International
TNC strategy
Multi-domestic
What is the Blake Mouton grid?
Country club
Team leader
Impoverished
Produce or perish
What is Elton Mayo and human relations?
- Recognition - belonging + security are most important to motivate
- Work is a group-based activity
- Managers need to pay attention to individuals social needs
- Managers must communicate with informal groups, ending goals are in tune with those of org
What is F.W. Taylor’s theory?
He stated there were 3 methods to improve productivity:
1: extreme div of labour
2: payment by piecework
3: tight management control
What are Maslow’s hierarchy of needs?
1- Physiological - requirement for food
2- Safety, security + freedom, secure job
3- Social, desire for friendship
4- Esteem, self-respect from others
5- Self-actualization, need to fulfil ones potential through actions
What is Herzberg’s 2 factor theory?
Motivate: sense of achievement + recognition of effort
Reduce satisfaction: company policy + admin & interpersonal relations
