Time and Task Management

Question 1

Skills required for Effective Time and Task Management
(min 4)

Answer 1

Planning
Organising
Prioritising
Assertiveness
Negotiation
Control
Resource
Management
Resource
Directing

Question 2

Benefits of Good Time/Task Management on individual

Answer 2

Employees will have lower stress levels
An increase in morale
Increased productivity
Improved working relationships
Positive customer reviews

Question 3

Effects of Poor Time/Task Management on individual

Answer 3

Employees will have higher stress levels
A decrease in morale
Reduction in productivity
Poor working relationships
Customers complain

Question 4

Benefits of Good Time/Task Management on Organisation

Answer 4

Staff have lower stress levels which will reduce
staff absences, improving workflow,
Improved morale reduces staff turnover reduces recruitment and selection costs
Increased productivity
positive working environment,
Good customer relations

Question 5

Effects of Poor Time/Task Management on Organisation

Answer 5

higher stress levels and this can in turn lead to absence from work,
increased recruitment and training costs.
Reduction in productivity
a hostile working environment
Poor customer relations

Question 6

Time management strategies
(4)

Answer 6

 To do List/Priorities List
 Action Plan
 Gantt Chart
 Electronic Diary
 Personal Development Plan
 Delegation
 Reducing Time Stealers

Question 7

Why set targets? (3)

Answer 7

 measures the success of an organisation.
 managers organise their resources (both financial and human).
 all employees understand what the organisation wishes to achieve.
 all employees understand their role in the organisation.
 employees to measure the success of their work compared with their original targets set.

Question 8

S.M.A.R.T Targets

Answer 8

Specific
Measurable
Agreed
Realistic
Times

Question 9

Monitoring and evaluating progress

Answer 9

Regular checks/meetings
with line manager
Random or sample
checks
Mentoring systems
Audit or system checks
Gantt charts
Regular meetings with employees/teams
Appraisals
Buddy systems