Topic 11 Flashcards

1
Q

What is job design?

A

Job design is the specification of the contents, methods and relationships of a job.

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2
Q

What tool is used in job design?

A

Work Studies are a tool used in job design in which methods, materials, and equipment used for tasks are standardised and optimised.

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3
Q

How can the employee experience of their job and hence their motivation be improved?

A

The employee experience of their job and hence their motivation can be improved by Job Enlargement, Job Rotation, or Job Enrichment.

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4
Q

What is job enlargement?

A

Job Enlargement is the horizontal loading of the task assigned to an operator, where he/she is given a number of small consecutive tasks to carry out. This increases the task variety and range experiences gained.

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5
Q

What is Job Rotation?

A

Job Rotation involves people moving around a set of tasks. For example, in the case of production operators, this might be done by changing their responsibilities every shift. This increases the amount and variety of experience gained by operators.

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6
Q

What is Job Enrichment?

A

Job Enrichment is the vertical loading of the task in which the operator is given additional responsibility, say for quality or communication with others. This increases the variety and autonomy in the task.

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7
Q

What is the Unitary or U-Form organisational structure?

A

The Unitary or U-Form organisational structure groups employees by speciality. It has advantages related to a simple management structure but disadvantages related to a lack of cooperation between different specialisms.

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8
Q

What is the Matrix Form organisational structure?

A

The Matrix Form organisational structure groups employees in multi-disciplinary teams. It has advantages related to a better focus on organisational objectives but disadvantages related to a more complex management structure.

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