TOPIC 2

Question 1

It refers to levels of management within a hospital. It allows efficient management of hospital departments and helps one understand the hospital’s chain of command. Hospital administrators are responsible for organizing and overseeing the health services and daily activities of a hospital or healthcare facility. They manage staff and budgets, communicate between departments and ensure adequate patient care amongst other duties.

Answer 1

HOSPITAL ORGANIZATION

Question 2

It is the study of the ethics, processes, and people which constitute the maintenance of health for human beings. It is an approach to dealing with health issues and a level of service provision. It is the study of ideas about knowledge, truth, and the meaning of healthcare.

Answer 2

PHILOSOPHY

Question 3

It is something that you imagine or a picture that you see in your mind. It is a thought, concept or object formed by the imagination. It is the ability to think about and plan for the future, using intelligence and imagination or someone’s idea or hope of how something should be done, or how it will be in the future. A BLANK statement describes what a company desires to achieve in the long run with a time frame. It depicts a BLANK of what the company will look like in the future and sets a defined direction for the planning and execution.

Answer 3

VISION

Question 4

It is a specific task or job that should be done. It provides the basis for judging the success of an organization and its programs. It helps to verify if the organization is on the right track and making the right decisions. It provides direction and a strategic planning framework when the organization must adapt to new demands. It is the core purpose of an organization or company. A summary of the aims and core values. A BLANK clearly tells what you as an organization does for customers. A BLANK is comprehensive but also very specific to set you apart from other organizations. A BLANK can be seen as a great tool to develop your goals and objectives. A BLANK should fit your identity.

Answer 4

MISION

Question 5

is an idea of the future or desired result that a person or a group of people envision, plan and commit to achieving. People endeavor to reach goals within a finite time by setting deadlines. It is the result or achievement toward which effort is directed

Answer 5

GOAL

Question 6

are the fundamental beliefs of a person or organization. These guiding principles dictate behavior and can help people understand the difference between right and wrong. BLANK determine if the organization is on the right path and fulfilling its goals by creating an unwavering guide. BLANK are values that guide you when making important decisions and doing work. BLANK are a set of fundamental beliefs, ideals, or practices that inform how you are personally and professionally. BLANK help an organization determine how to allocate resources, make important decisions and grow. Identifying core values for yourself or within a company can provide structure and instruction, especially when dealing with a certain decision or dispute.

Answer 6

CORE VALUES

Question 7

An acceptable health care delivery system should have two primary BLANK:
1. It must enable all citizens to access health care services
2. The services must be cost-effective and meet certain established standards of quality.

Answer 7

HOSPITALS OBJECTIVE

Question 8

These are services that maintain the facilities and supervises activities that include recordkeeping, mail distribution and office upkeep. The BLANK manager plan, direct and coordinate supportive services of the hospital.

Answer 8

HOSPITAL ADMINISTRATIVE SERVICES

Question 9

Adequate BLANK and organizational or managerial support for all sections in healthcare facility are key to improving the quality of patient care, to diminishing job dissatisfaction and burnout and improving the personnel retention problem in hospital settings. To assure the quality of care in hospitals, staffing of medical personnel must be matched with patient needs. Hospital administration must involve all hospital workers in designing and staffing configuration in the process of planning and implementation. Training of competent and deserving medical personnel for specialized sections of the hospital must be provided for future appropriate hospital

Answer 9

HOSPITAL STAFFING

Question 10

It refers to assessment, screening, diagnosis or treatment for the purpose of promotion of health or the detection and management of diseases or injury within the competency and training of the direct primary care provider.

Answer 10

MEDICAL SERVICES

Question 11

It brings together the work of physicians, nurses, and other healthcare providers across multi-specialties to ensure that patients receive comprehensive, personalized care.

Answer 11

CLINICAL SERVICES

Question 12

CLASSIFICATION OF HOSPITAL SERVICES:

Answer 12

MEDICAL SERVICES
ADMINISTRATIVE SERVICES
NURSING SERVICES

Question 13

WHAT ARE THE MEDICAL SERVICES

Answer 13

1.1. Chief of Clinics
1.2. OPD
1.3. Ward Sections
1.4. Ancillary Department

Question 14

WHAT ARE THE ADMINISTRATIVE SERVICES

Answer 14

2.1. Chief Administrative Officer
2.2. Personnel Department (HRD)
2.3. Security Section
2.4. Sanitary(Utility) Section

Question 15

WHAT ARE THE NURSING SERVICES

Answer 15

3.1. Chief Nurse
3.2. OPD
3.3. Ward Sections

Question 16

TYPES OF MEDICAL SERVICES

Answer 16

CLINICAL SERVICES
CLINICAL SUPPORT

Question 17

The act or process of accepting someone into a hospital, clinic or other treatment facility as an in-patient.

Answer 17

HOSPITAL ADMINISTRATION

Question 18

– when a patient seen in the emergency department is subsequently admitted to the hospital.

Answer 18

EMERGENT

Question 19

hospital admissions occur when a doctor requests a bed/room be reserved for a patient on a specific/scheduled day.

Answer 19

ELECTIVE

Question 20

It is a computer system that can manage all the information to allow healthcare providers to do their jobs effectively. It refers to a system designed to manage healthcare data. This includes systems that collect, store, manage and transmit a patient’s electronic medical record (EMR). It provides better care for patients and helps achieve health equity. It increases patient safety, decreases medical errors, and strengthens the interaction between patients and healthcare providers.

Answer 20

HOSPITAL INFORMATION SYSTEM(HIS)

Question 21

It controls the purchase of bulk services, equipment, and supplies. It quantifies medicines requirements, selecting appropriate methods, prequalifying suppliers and products. It also involves managing tenders, establishing contract terms, assuring medicines quality, obtaining the best prices, and ensuring adherence to contract terms.

Answer 21

HOSPITAL PRECUREMENT

Question 22

It accumulates, communicates and interprets historical and projected data that are useful for the purpose of ascertaining the financial position and operating results of a hospital. It is also part of HIS used for storing financial data, calculating healthcare costs, and providing patient billing information.

Answer 22

HOSPITAL ACCOUNTING

Question 23

These are the people who make up the workforce of the hospital. It plans, directs, and coordinates the administration functioning of an organization. It oversees the recruiting, interviewing, and hiring of new staff consults with top executives on strategic planning, and serves as a link between an organization’s management and its employees.

Answer 23

HUMAN RESOURCES