Topic 2 Managing the Business Flashcards
(53 cards)
Which aspect of the management process involves determining what the organization needs to
do and how best to get it done?
A) Organizing
B) Planning
C) Controlling
D) Processing
E) Monitoring
Answer: B
Which business constituents analyze their competitive environments and plan, organize,
direct, and control the operations of their organizations?
A) Stockholders
B) Managers
C) Regulators
D) Agents
E) Customers
Answer: B
What function of the management process is used to monitor and ensure the organization is
meeting its goals?
A) Planning
B) Organizing
C) Leading
D) Controlling
E) Budgeting
Answer: D
The first step in the planning process is determining goals. What is the next step?
A) Developing a strategic mission
B) Developing a comprehensive strategy
C) Developing an array of tactics
D) Developing an operational plan
E) Developing a functioning budget
Answer: B
Which description defines the planning function of the management process?
A) Guiding and motivating employees to meet organizational objectives
B) Discussing how best to arrange an organization’s resources into a coherent structure
C) Scanning the business environment for threats and opportunities
D) Determining what an organization needs to do and how best to get it done
E) Monitoring a firm’s performance to make sure that it is meeting its goals
Answer: D
Which description identifies the organizing function of the management process?
A) Guiding and motivating employees to meet organizational objectives
B) Determining how best to arrange an organization’s resources into a coherent structure
C) Scanning the business environment for threats and opportunities
D) Monitoring an organization’s performance to ensure that it is meeting its goals
E) Determining what an organization needs to do and how best to get it done
Answer: B
Comparing actual performance against standards is an example of which function of the
management process?
A) Planning
B) Organizing
C) Leading
D) Controlling
E) Strategizing
Answer: D
What type of management process function is being used when a manager motivates the
workforce by rewarding them with additional vacation when standards are achieved?
A) Leading
B) Planning
C) Organizing
D) Marketing
E) Strategizing
Answer: A
When a sales manager compares actual sales to the quarterly sales quota, he or she is
performing the controlling function of management.(T/F)
T
The first step in the control process is to compare actual performance to standards. (T/F)
F
Define the term management.
Management is the process of planning, organizing, leading, and controlling an
organization’s financial, physical, human, and information resources to achieve its goals.
Which type of manager is responsible for implementing the strategies, policies, and decisions
made by top managers?
A) First-line manager
B) Middle manager
C) Supervisory manager
D) Office manager
E) Financial managers
Answer: B
Which type of manager spends most of their time working with and supervising the
employees who report to them?
A) First-line managers
B) Information managers
C) Top managers
D) Chief executive officers
E) Operations managers
Answer: A
Which type of business constituent has titles such as President and CEO?
A) First-line managers
B) Top managers
C) Middle managers
D) Power brokers
E) Stockholders
Answer: B
Which level of management is responsible for the overall performance and effectiveness of
the firm?
A) Top managers
B) First-line managers
C) Middle managers
D) Supervisory managers
E) Human resource managers
Answer: A
CFO and controller are titles associated with what type of manager?
A) Financial
B) Information
C) Human resource
D) Marketing
E) Operations
Answer: A
Which level of management sets general policies, formulates strategies, approves all
significant decisions, and represents the company in dealings with other firms and with
government bodies?
A) Operations managers
B) Production managers
C) Top managers
D) Middle managers
E) First-line managers
Answer: C
Titles such as plant manager, operations manager, and division manager designate which
level of management?
A) First-line managers
B) Middle managers
C) Top managers
D) Supervisors
E) Technology managers
Answer: B
The titles of supervisor, office manager, and group leader are examples of which level of
management?
A) Top management
B) Middle management
C) First-line management
D) Operations management
E) Human resource managemen
Answer: C
Which of the following are responsible for production and quality control?
A) Information managers
B) Human resource managers
C) First-line managers
D) Operations managers
E) Marketing managers
Answer: D
Which of the following managers are directly responsible for getting products from
producers to consumers?
A) Human resource managers
B) Public relations managers
C) Information managers
D) Marketing managers
E) Financial managers
Answer: D
Who is responsible for designing and implementing systems to gather, organize, and
distribute facts and data essential for the running of the company?
A) Marketing managers
B) Information managers
C) Production managers
D) Human resource managers
E) Research and development managers
Answer: B
Which of the following managers are responsible for planning and overseeing the firm’s
accounting functions?
A) Financial managers
B) Information managers
C) Production managers
D) Human resource managers
E) Marketing managers
Answer: A
What type of skills are needed to understand and work well with people in the workplace?
A) Human relations skills
B) Technical skills
C) Conceptual skills
D) Motor skills
E) Decision-making skills
Answer: A
