TOPIC 2 Midterm

Question 1

“to make common, share, participate, or impart”

Answer 1

Communicare

Question 2

continuous process by which one person may affect another through written or oral language

Answer 2

Communication

Question 3

Communication is the means by which culture is transmitted and preserved

Answer 3

Communication and culture

Question 4

area within anthropology concerned with the study of the structure of language

Answer 4

Linguistics

Question 5

may be perceived as a form of language and the use of words and behaviors to construct messages

Answer 5

Structure

Question 6

Process of communication

Answer 6

Sender, transmitting device, signals, receiver and feedback

Question 7

sender attempts to relay a message, an idea, or information to another person or group through
the use of signal and symbols.

Answer 7

Process of communication

Question 8

factors influence how the message is given

Answer 8

physical health,
▪ emotional well-being,
▪ the situation being
▪︎ discussed and the meaning
it has,
▪ other distractions,
▪ knowledge of the matter
being discussed,
▪ skill at communication, and
▪ attitudes toward the other
▪︎ person and the subject
being discussed

Question 9

Communication first of all involves language or verbal communication, including vocabulary or a repertoire of
words and grammatical structure

Answer 9

Verbal and non verbal communication

Question 10

Words are tools or symbols used to express ideas and feelings or to identify or describe objects

Answer 10

Verbal communication

Question 11

people may speak the same language,

Answer 11

Vocubulary

Question 12

general use by most persons who share a common
language

Answer 12

Denotative

Question 13

usually arises from a person’s personal experience

Answer 13

Connotative

Question 14

Cultural differences are reflected in grammatical structure and the use and meaning of phrases.

Answer 14

Grammatical structures

Question 15

a speech variation that may prove to be a barrier to
communication

Answer 15

Jargon

Question 16

refers to something beyond the word themselves

Answer 16

Paralinguistic or Paralanguage

Question 17

includes pitch and range, can add an important element to communication.

Answer 17

Voice quality

Question 18

important aspect of the communication message

Answer 18

Intonation

Question 19

varies from culture to culture

Answer 19

Rhythm

Question 20

rate and volume of speech frequently provide a clue to an individual’s mood

Answer 20

Speed

Question 21

some cultural groups may be identified by their dialect

Answer 21

Pronounciation

Question 22

may be thoughtful, or they may be blank and empty when the individual has nothing to say

Answer 22

Silences

Question 23

in a conversation may also indicate stubbornness and resistance, apprehension, or discomfort.

Answer 23

Silence

Question 24

silence for privacy.

Answer 24

English and arabic

Question 25

use silence to indicate agreement between parties.

Answer 25

Russian, French and Spanish

Question 26

view silence as a sign of respect,

Answer 26

Asian

Question 27

instructions are given by a person in authority rather than showing the disrespect of disagreement.

Answer 27

Mexicans

Question 28

suggested that 65% of the message received in communication is nonverbal

Answer 28

Hall (1966)

Question 29

Through body language or motions (kinetic behavior), the person conveys what cannot or may not be said in words.

Answer 29

Non verbal communication

Question 30

powerful form of communication that can be used to bridge distances between nurse and client

Answer 30

Touch

Question 31

commonly used as a guide to person’s feelings.

Answer 31

Facial expression

Question 32

dominant culture generally tolerates hugs and embraces among intimates and a pat on the shoulder as a gesture of camaraderie.

Answer 32

US

Question 33

Rather than a firm handshake, there is a light touch or grasp or even just a passing of hands.

Answer 33

American-Indian groups

Question 34

touch as symbolic of “undoing” an evil spell, as a means for prevention of harm, or as a means for healing

Answer 34

Mexican American and American Indians

Question 35

touching shoulders with another to be anxiety producing, since they believe that the soul can leave the body on physical contact and that health problems may result

Answer 35

Vietnamese Americans

Question 36

In facial expression, The eyes open wide, the eyebrows rise, and the mouth becomes tense with the lips drawn back.

Answer 36

Fear

Question 37

eyes become fixed in a hard stare with the upper lids lowered and the eyebrows drawn down

Answer 37

Angry

Question 38

Eyes rolled upward may be related to

Answer 38

Tiredness

Question 39

Narrowed eyes, a curled upper lip, and a moving nose commonly signal

Answer 39

Disgust

Question 40

may turn the eyes away or down

Answer 40

Embarassed or self conscious

Question 41

raised eyebrows shows surprise

Answer 41

Direct gaze

Question 42

can also be used to convey an opposite meaning of the one that is felt

Answer 42

Facial expression

Question 43

important aspect of interpersonal communication

Answer 43

Eye movement

Question 44

People use more eye contact while they are listening and may use glances of about

Answer 44

3 to 10 seconds

Question 45

important tool in transcultural nursing assessment and is used both for observation and to initiate interaction.

Answer 45

Eye contact

Question 46

can communicate warmth and bridge interpersonal gaps between people.

Answer 46

Eye contact

Question 47

Lack of eye contact may be interpreted as

Answer 47

sign of shyness, lack of interest,

Question 48

a quality or state that promotes feelings of friendship, well-being, or pleasure.

Answer 48

Warmth

Question 49

can be communicated verbally and may also be communicated nonverbally, as by a pat on the shoulder or a gentle smile.

Answer 49

Warmth

Question 50

suggests that the healing process is promoted by the interrelation between the nurse and the client and that without this relationship the client from another culture may not be engaged in the healing process.

Answer 50

Graham-Dickerson (1996)

Question 51

a powerful component of verbal and nonverbal communication

Answer 51

Humor

Question 52

can create a bond of shared pleasure between people, decrease anxiety and tension

Answer 52

Humor

Question 53

The nurse can learn to control personal reactions by a broadened understanding of others’ beliefs and behaviors

Answer 53

ASSESS PERSONAL BELIEFS OF PERSONS FROM DIFFERENT CULTURES.

Question 54

To communicate with a client from another culture, it is essential to assess each client from a cultural perspective

Answer 54

ASSESS COMMUNICATION VARIABLES FROM A CULTURAL PERSPECTIVE

Question 55

To establish an appropriate plan, it is essential to improve personal knowledge about the customs and beliefs of the culture of the clients receiving care

Answer 55

PLAN CARE ACCORDING TO THE COMMUNICATED NEEDS AND CULTURAL BACKGROUND

Question 56

A factor that commonly interferes with care delivery to a person from another culture is confusion and fear about the treatment process.

Answer 56

MODIFY COMMUNICATION APPROACH TO MEET CULTURAL NEEDS

Question 57

Regardless of the language spoken or the cultural orientation, the nurse whose approach focuses on individuals and their emotional and physical needs increases communication and reduces interpersonal distance.

Answer 57

UNDERSTAND THAT RESPECT FOR THE PATIENT AND COMMUNICATED NEEDS IS CENTRAL TO THE THERAPEUTIC RELATIONSHIP.

Question 58

The interview should be started in an unhurried manner, with adherence to acceptable social and cultural amenities

Answer 58

COMMUNICATE IN NONTHREATENING MANNER

Question 59

When personal matters are discussed, it is important to allow time for the development of a relationship

Answer 59

USE STRATEGIES TO DEVELOP TASK

Question 60

always important, they are especially important when the client is from a different culture

Answer 60

USE VALIDATING TEACHNIQUES IN COMMUNICATION

Question 61

When talking about sexual matters with a male child from certain cultures. It is important to have the father rather than the mother present.

Answer 61

BE CONSIDERATE OF RELUCTANCE TO TALK WHEN THE SUBJECT INVOLVES SEXUAL MATTERS

Question 62

A client who enters the health care system without being able to speak the dominant language of the caregivers enters a frightening and frustrating world

Answer 62

ADOPT SPECIAL APPROACHES WHEN THE PATIENT SPEAKS A DIFFERENT LANGUAGE.

Question 63

developed the first set of national standards for medical interpreting professionals in the United States.

Answer 63

The National Council on Interpreting in Health Care (2006)

Question 64

To enable other parties to know precisely what each speaker has said.

Answer 64

Accuracy

Question 65

To honor the private and personal nature of the health care interaction and maintain trust among all parties

Answer 65

CONFIDENTIALITY

Question 66

To eliminate the effect of interpreter bias or preference.

Answer 66

IMPARTIALITY

Question 67

To acknowledge the inherent dignity of all parties in the interpreted encounter

Answer 67

RESPECT

Question 68

To facilitate communication across cultural differences.

Answer 68

CULTURAL AWARENESS

Question 69

To clarify the scope and limits of the interpreting role to avoid conflicts of interest

Answer 69

ROLE BOUNDARIES

Question 70

To uphold the public’s trust in the interpreting profession

Answer 70

PROFESSIONALISM

Question 71

To attain the highest possible level of competence and service.

Answer 71

PROFESSIONAL DEVELOPMENT

Question 72

To prevent harm to parties whom the interpreter serves.

Answer 72

ADVOCACY

Question 73

Establishing an environment of culturally congruent care and respect begins with effective communication

Answer 73

CROSS CULTURAL COMMUNICATION

Question 74

indicate that the patient does not understand what you are saying and is attempting to talk about something more familiar.

Answer 74

Efforts to change the subject

Question 75

Paradoxically, this often means that the listener is not grasping the message

Answer 75

Absence of questions

Question 76

A self-conscious giggle may signal poor comprehension

Answer 76

Inappropriate laughter

Question 77

blank expression may signal poor understanding

Answer 77

Nonverbal cues

Question 78

avoidance of eye contact may be a cultural expression of respect for the speaker

Answer 78

Nonverbal cues