Topic 2: Personality and Learning Flashcards

(31 cards)

1
Q

What is person-job fit? What is person-organization fit?

A

-Person-job fit is the match between an employee’s vocational interests and job demands.
-Person-organization fit is the match between an employee’s values and organizational culture.

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2
Q

What is the attraction, selection, and attrition theory? How does that relate to fit process?

A

-Attraction: Individuals tend to be attracted to organizations with similar values and personality.
-Selection: Organizations select applicants with similar values and personality.
-Attrition: Employees with dissimilar values/personality are more likely to quit or be fired.
-When we consider these three factors, as well as the fact that we naturally change to become more similar to those we surround ourselves with–organizations become increasingly homogenous over time.

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3
Q

What are the generational stereotypes?

A

-Traditionalists (born 1922-1945) are respectful of authority and a high work ethic.
-Boomers (born 1946-1964) are optimistic workoholics.
-Gen X (born 1965-1980) are skeptical, confident, and pragmatic.
-Gen Y/Millenials (born 1981-2000) are confident, social, and demanding of feedback.
-Gen Z (born 2001-2020) are somewhat unfocused but independent and creative.

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4
Q

Where do generational values come from?

A

-Most “generational” differences are really age effects, and history effects.
-Generation Z face more mental health challenges, they have more emphasis on work-life balance.
-Generation Z display delayed adulting behaviours in both positive and negative ways.
-Generation Z begins drinking at an older age.
-However, they also begin working at a later age.

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5
Q

What are the five values that cultures may display?

A

1) Power distance.
2) Uncertainty avoidance.
3) Individualism.
4) Masculinity.
5) Long-Term Orientation.

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6
Q

What is power distance?

A

-Power distance is the extent to which an unequal distribution of power is accepted by society members.
-In small power distance cultures, inequality is minimized, superiors are accessible, and power differences are downplayed.
-In large power distance societies, inequality is accepted as natural, superiors are inaccessible, and power differences are highlighted.
-Whether power differences are downplayed or highlighted simply speaks to the extent to which the in charge individual highlights the gap in power between them and their subordinates.

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7
Q

What is uncertainty avoidance?

A

Uncertainty avoidance refers to the extent to which people are uncomfortable with uncertain and ambiguous situations.

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8
Q

What is individualism?

A

Individualism is the extent to which an individual thinks about themselves as opposed to the group.

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9
Q

What is masculinity/femininity?

A

Masculinity/Femininity refers to the degree to which values like assertiveness, competitiveness, and material success (masculine traits) are emphasized over cooperation, quality of life, and care for others (feminine traits) in a culture or organization.

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10
Q

What is long-term orientation?

A

Long term orientation is the extent to which people think about the future.

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11
Q

What are broad, general personality traits?

A

-These are enduring, cross-situational traits that form the foundation of personality and can influence a wide variety of workplace behaviours.
-They are used in recruitment and selection.
-That’s why employers may often give you a Big 5 Personality test before hiring you.

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12
Q

What are narrow, specific traits? How are they used in Organizational Behaviour?

A

-These traits are context-dependent and target specific behaviours relevant to particular roles or environments.
-We use these traits to determine training and development plans in OB.

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13
Q

What are the four important narrow traits?

A

1) Locus of control
2) Type A Personality
3) Self-esteem
4) Self-monitoring

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14
Q

What is locus of control? How does it impact work performance?

A

People with a high locus of control believe that they impact their environment, as opposed to believing they are a product of their environment. Those with a high locus of control often have strong performance.

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15
Q

What is a type A personality?

A

These people often driven, productive under pressure, and often become leaders or high performers. However, they often are at greater risk of health challenges. Although they may be attracted to high pressure environments, these environments may bring out the worst in them.

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16
Q

What is self-monitoring?

A

-Self-monitoring refers to the extent to which people adjust their behavior to fit social situations.
-Someone with high self-monitors may pride themselves on being adaptable.
-On the other hand, someone with a low-self monitor may pride themselves on behaving the same way across situations and their “take me or leave me attitude.”
-High self monitors are highly adaptable to social cues, skilled at impression management, politically savvy with the ability to read a room, and are often successful in networking or leadership roles.
-Low self-monitors are more consistent across situations, and are more authentic but they may appear to be socially unaware. They may be blunt or direct even if it’s socially costly. They are valued for their integrity and consistency.

17
Q

Who knows someone’s personality best?

A

-Our friends and family can predict our job performance better than we can, because we can be biased to assume we are better than we are in actuality.
-On the other hand, our colleagues are even better than our family at understanding our personality because our family has preconceived biases about us that our colleagues don’t have.
-In addition, our colleagues have seen us under pressure–where our true colours come out.

18
Q

What is learning?

A

Learning is any process through which practice or experience at one time can alter an individual’s behavior at another time.

19
Q

What is classical conditioning? What is a strong example of this?

A

-Classical conditioning occurs when a neutral object comes to elicit a reflexive response when it is associated with a stimulus that already produces that response.
-A strong example of this is Jim offering Dwight Altoids whenever his computer reboots, making him stick out his hand.

20
Q

How does classical conditioning work with dogs?

A

1) Before conditioning… Food serves as an unconditioned stimulus, which leads to the dogs salivation.
2) Before conditioning… The bell is a neutral stimulus which produces no salivation. At this point there is no link.
3) During conditioning… The bell is rang at the same time as the food. The bell doesn’t create the salivation, the food does. The dog experiences saivation as an unconditioned response.
4) After conditioning… Finally, the dog hears the bell and experiences salivation. That is the conditioned response.

21
Q

What are the three stages of classical conditioning?

A

1) Acquisition: this is the gradual formation of an association between the conditioned stimulus, and the unconditioned response.
2) Extinction: The process by which the conditioned stimulus, and the unconditioned response is weakened.
3) Spontaneous Recovery: The process by which a previously extinguished response (salivating) reemerges following the presentation of the conditioned stimulus.

22
Q

What is operant conditioning?

A

B.F Skinner came up with the concept of operant conditioning, which is a form of learning in which voluntary behaviors are increased or decreased based on the rewards or punishments that follow them.

23
Q

What is reinforcement and punishment?

A

The consequences of an action increase or decrease, and the likelihood that the action will be repeated.

24
Q

How does frequency of reinforcement affect the target’s tendency to complete the desired behaviour?

A

-When a reward is given every time the desired behavior occurs, that leads to fast acquisition/quick learning, but the behavior is less persistent if rewards stop.
-However, if the rewards occurs less frequently, the individual is slower to learn, but are much more resistant to the extinction of that behaviour.

25
What is observational learning?
-Observational learning occurs when behaviours are acquired or modified following exposure to others performing the behaviour. -With observational learning, the learner not only not only observes the syntax(the actions themselves), they also observe the semantics(the logic behind the decisions). -For instance, kids who see an adult attacking a toy doll will find unique ways to harm and threaten the doll. -We are more likely to imitate someone if they are seen as attractive, credible, competent, and high status.
26
What is self-efficacy? What are the four components of self-efficacy?
-Self efficacy is one's beliefs about their ability to successfully perform a task. -Self efficacy influences the activities people choose to perform, the effort and persistence they devote to a task, their effectiveness and stress reactions, as well as their job performance. -The four components of self efficacy is their performance mastery, observation, verbal persuasion and social influence, and their physiological state.
27
What is self-regulation?
-Self regulation is the use of learning principles to regulate one's own behaviour. -Self regulation involves collecting self-observation data, observing models, setting goals, rehearsing, and reinforcing oneself. -The process of self regulation comes from observing one’s own behaviour(that is self observation), comparing the behaviour with a standard(that’s self-evaluation), and rewarding oneself if the behaviuor meets the standard (ie. self-reinforcement). -Self regulation can improve learning and result in a change in behaviour.
28
What does the Five-Factor Model/Big 5 Model of Personality Include?
1) Extraversion vs Introversion: Extroverts are sociable and talkative, while introverts are quiet and reserved. Extraversion is important for jobs that require interpersonal interaction like sales or management. 2) Emotional Stability vs Neuroticism: The emotionally stable are stable and confident. While the neurotic are depressed and anxious. Those with high neuroticism tend towards self-doubt and depression. They are anxious, hostile, impulsive, depressed, insecure, and more prone to stress. In most jobs, being more emotionally stable correlates with strong outcomes. 3) Agreeableness vs Disagreeableness/Surlyness: Agreeable people are tolerant and cooperative, while disagreeable or surly people are cold and rude. Personality is the relatively stable set of psychological characteristics that influences the way an individual interacts with their environment and how they feel, think, and behave. Agreeableness is most strongly correlated with organizational commitment. 4) Conscientiousness vs Casual: Conscientious people are dependable and responsible, while casual people are careless and impulsive. Personality is the relatively stable set of psychological characteristics that influences the way an individual interacts with their environment and how they feel, think, and behave. Consciousness people have better retention and attendance at work, and do less counterproductive behaviours like theft, absenteeism, and disciplenary problems. 5) Openness vs Traditional: Open people think flexibly and are open to new ideas. Less open people favour the status quo and the way things have traditionally been done. Personality is the relatively stable set of psychological characteristics that influences the way an individual interacts with their environment and how they feel, think, and behave. -Please note: These are considered to be the broad traits.
29
How are effective training programs designed?(Important. I think this will be a long answer question).
-Effective training and development programs implement many of the principles of learning including positive reinforcement, feedback, observational learning, strengthening employees self-efficacy beliefs, and self regulation -A widely used and effective method of training is behaviour modelling training, where trainees observe a model performing a task, followed by their opportunities to practice the observed behaviour. -Initially after the desired behaviour, managers shoud reward their employees fast so they acquire the trait fast. Over time, managers should begin to offer more delayed rewards, and more infrequent rewards in order to lead to the long term adoption of the behaviour.
30
What are employee recognition programs? How are employee recognition programs well structured? For an employee recognition program to be effective, what four things must it specify?
-Employee recognition programs are formal organizational programs that publicly recognize and reward employees for specific behaviours. -At the lowest level of contribution, managers can thank employees for their efforts. -At the highest level of contribution, employees are awarded with spot bonuses. E.g. $50 for someone who shows excellent sales. Or monthly bonus for the person with the top sales. -We can even consider the learning principle that reinforcement right after the desired behaviour will create quick adoption of the desired behaviour. But a delayed reinforcement will create a long lasting behaviour(although it will take longer for the target to adopt the behaviour). -For a employee recognition program to be effective, it must specify four things: 1) How a person will be recognized 2) The type of behaviour being encouraged 3) The manner of the public acknowledgement 4) A token or icon of the event for the recipient.
31
What are peer recognition programs?
Peer recognition programs are formal programs in which employees can publicly acknowledge, recognize, and reward their co-workers for exceptional work and performance.