Topic 2.5 Flashcards
(21 cards)
What is a centralised organisation
All major decisions are made by those at the top
What is a decentralised organisation
The authority to make decisions are shared out
What are hierarchical structures
Long chain of command
Can be slower
Narrow span of control
What are flat structures
Short chain of command
Wide span of control
Barriers to communication
Noise
Jargon
Personalities
Distance
What problems can inefficient communication cause
Inefficiency
Demotivation
What problems can excessive communication cause
Inefficiency
Confusion
Lower productivity
Demotivation
What is full time employment and its benefits
Working around 35-40 hrs a week
Higher motivation as staff feel secured
However it can lead to lower efficiency as staff aren’t motivated
What is a 0 hour contract
Where the employer doesn’t have to offer work and a employee doesn’t have to accept work
Examples of types of contracts
Permanent
Temporary
Freelance
How has technology changed the way people work
Higher efficiency by machines
Easier to share information
Remote working
What is recruitment
The process of finding the best person to do the job
What do businesses need to provide for a job advert
Job description - a formal title and the main purpose of the role
Person specification - an ideal list of qualifications, skills and experience for the job
What are the 2 types of recruitment
Internal
External
What are the 2 types of training
Formal and informal
What do performance reviews help with
Making the employee’s role clear and can boost motivation
Examples of financial motivation
Wages
Salary
Commission
Bonuses
Fringe Benefits
What can promotion do
Boost motivation
What does job rotation do
Motivates workers so they don’t get bored
But it might not improve job satisfaction
What does job enrichment do
Give an employee more to do e.g supervising new staff
It can increase motivation
However many will expect a pay rise too
What does autonomy do
Give employees the chance to make their own decisions
This can improve morale and efficiency
