topic b Flashcards

(24 cards)

1
Q

financial institutions

A

bank of england
banks
building societies
credit unions
national saving and investments (nsi)
payday loans
pension companies
insurance companies
pawnbrokers

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2
Q

bank of england

A

uk’s central bank. responsible for setting interest rates and controlling the national debt as well as issuing legal tender

sets interest rates
controls inflation
limited tools
not available to public

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3
Q

banks

A

an org that handles financial transactions and stores money on behalf of its customers

reliable
secure ‘private’
limited loss
protects against £85000
conflicts
lower interest rates

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4
Q

building societies

A

an organisation that handles financial transaction and stores money on behalf of its members

good interest rate
securely stores money
protects against £85000
less branches. availability
limited

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5
Q

credit union

A

not profit org that habdles financial transation on behalf of it members “coop”

benefits members
good morals
limited funds, opporunties
not majorly commericaly driven

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6
Q

national savings and investments

A

government backed organisation that handles financial trasaction on behalf of its members

gov backed
secured
money earnable
bad interest rates
not available from high streets

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7
Q

insurance companies

A

profit making companies that protects against the risk of loss

protects
secures loss
can be expensive
premiums fee charged

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8
Q

pension companies

A

business which sell policies to individual to help save to fund their future retirement

plans
employees pay into scheme
based on income
only can pay into on agreed date

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9
Q

pawnbrokers

A

individuals that loan money against an item of value

quick injections
ability to repurchase
secured against assets
based on own value
interest rates
lower amount of value

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10
Q

payday loans

A

org that offers short term loans at very high rates of interest

helps cashflow in emergency
immediate
anyone is accessible
very expensive
risk of threats
high interest rates

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11
Q

consumer protection

A

financial conduct authority (fca)
financial ombudsum service (fos)
financial service compensation scheme (fscs)
consumer credit legislation
office of fair trading (oft)

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12
Q

fiancial conduct authority

A

regulated and authorisates

financial operations
authorise
protects consumers
supervise
enforcement

Authorising which firms/individuals can enter
the financial markets
Setting standards for the industry

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13
Q

financial ombudsmen service

A

allows consumers to make compliants against financial instituions

impartial
protects consumers rights
gives advice
a law
helps decision making

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14
Q

financial service compensation scheme

A

pays a sum of money to protect against losses when financial operations fail

protects up to £85000
create schemes
protects consumer rights
fca authorised

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15
Q

office of fair trading

A

responsible for protecting consumers interest through investigating forms of anti competitve behaviour

advice
educates
provides safety

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16
Q

legislation- consumer credit

A

protects consumers through paying with credit cards

law
interest rates
enforce regulation
fairness
protects against borrowing

17
Q

consumer advice

A

citizen advice
ifa - indepdent financial advice
price comparison
money advice service
debt counsellors
iva - individual voluntary arrangements and bankrupty

18
Q

independent financial advice

A

professional providing independent advice on financial aims

imparital
bias
no commission
limited resources
charged fee

19
Q

citizen advice

A

charities giving advice on any issue

free
imparital advice
independend
low income find useful as ease acess
lack of knowledge
limited
voluntary

20
Q

price comparison websites

A

websites containing prices for similar goods or services within different markets to help consumers locate the best deals

24/7 access
saves money - cheaper?
ease comparison
personalised
assymemetric info
online access

Advantages
• Quick / easy to access
• Can be accessed anywhere with internet connection
• Available 24/7
• Can make multiple comparisons of different retailers in one search
• Saves money by finding cheapest option
• Use of filter can allow like for like comparisons
• Can use the reviews to support decision to buy
• Further discounts/offers/incentives may be available
Disadvantages
• Not all retailers will be shown
• Not all products may be listed
• Product might be unavailable/discontinued
• No opportunity to negotiate
• Specialist advice unavailable
• May not compare like-for-like features such as guarantees
• Could be other costs not shown in the headline price (e.g.
delivery)
• Information could be outdated
• Could be biased if companies are able to pay to have their
products given priority
• Product information might be more limited

21
Q

money advice serivce

A

a government service providing individuals with free and impartial financial advice

gov backed
free
no bias
budgeting
generic advice
online only

22
Q

debt counsellors

A

professional offering independent advice on managing debts

specalists
fca authorised
budgetting support
expensie
limited advice

23
Q

iva bankrupty

A

gov org which allows individuals to declare themselves bankrupt

gov backed
no bias
manages debt
effects credit score
fees charged

24
Q

communication

A

bank branch - limited access, full range of services , upselling

teleophone- 24/7, automated, efficent but confusing

online banking- limtied , 24/7 acess , security issues

mobile banking- 24/7, efficient, security issues

postal banking - delays, losing or stoeln, going paper less