Training Flashcards
Training
A range of activities giving employees job-related skills and knowledge
(Benefits of training) improvements in productivity
Employees taught how to use new tech and to work as efficiently as possible. There’ll be less time spent correcting mistakes.
(Benefits of training) motivated employees
Job enrichment. Employees also feel more valued
(Benefits of training) employee retention
Staff’ll feel more loyal to the business and will gain skills which could lead to promotions. This’ll reduce future recruitment costs.
(Benefits of training) higher quality goods and customer service
Training reduces risk of faulty products and errors
Training improves employees knowledge of customer needs
Induction training
Given to an employee when they start the job:
Lets them become more productive earlier
Lets them integrate with existing workers
Teaches them how to carry out jobs more effectively
Increases retention, they feel looked after early on
(On-the job training) work shadowing
Observing other, more experienced employees work. They may also offer guidance
(On-the job training) formal training sessions
Led by senior employees or external specialist trainers. Can train new employees or update others on changes which’ve taken place
(On-the job training) computer based training
To receive training in the workplace on computer programmes
Benefits of on-the-job-training
Lower costs (employees don’t need to travel and other employees can provide training.
Targets the exact needs of the business.
Computer-based training is cheap and can be done anytime.
Drawbacks of on-the-job training
Brings less new ideas to the business unless outside trainers are used.
(Less improvements to employee performance)
Staff become pre-occupied.
Off-the-job training
Is provided outside of the employees place of work.
Employees may be training for a long time.
The benefits of off-the-job training
Brings new ideas to the business (helpful in industries where change is rapid).
Expensive which shows employees are valued which increases motivation.
Drawbacks of off-the-job training
Maybe too expensive for some businesses
There is risk of new employees leaving the business after training complete
A business’s financial position as a factor influencing decisions on training
Training particularly off-the-job is expensive.
Businesses in worse finsncisl positions are more likely to use on-the-job
